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VoIP Software with Search/Filter (2026)

Last updated: April 2026

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Key features of VoIP Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Online Voice Transmission: Reviewers highlight the clear voice quality, flexibility, and mobility offered by making and receiving calls over the internet. 94% of reviewers rated this feature as important or highly important.
  • Call Routing: Users appreciate the flexibility to direct calls based on preset rules, ensuring calls reach the right destination efficiently. 90% of reviewers rated this feature as important or highly important.
  • Mobile Access: Mobile access allows remote workers to stay connected, making calls and accessing features from anywhere. 89% of reviewers rated this feature as important or highly important.
  • Voice Mail: Voice mail is valued for its ease of access, email forwarding, and transcription features, ensuring no missed messages. 88% of reviewers rated this feature as important or highly important.
  • Alerts/Notifications: Users value timely alerts for missed calls, voicemails, and other events, with customizable options for different needs. 81% of reviewers rated this feature as important or highly important.
  • Call Recording: Call recording aids in quality assurance, training, and compliance, with easy access and clear recordings. 78% of reviewers rated this feature as important or highly important.
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35 software options

JustCall logo

AI-Powered Customer Communication for Sales & Support Teams

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JustCall is an all-in-one VoIP system with AI-powered calls, messaging, CRM sync, call monitoring, and global reach across 70+ countries.

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Weave logo

Customer communication and appointment scheduling solution

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Weave is the all-in-one customer communications and engagement platform for small and midsize business. From the first phone call to the final invoice and every touchpoint in between, Weave connects the entire customer journey.

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RingCX logo

AI-powered contact center

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RingCentral RingCX: AI-powered, omnichannel contact center with unified communications. Simplify customer experiences effortlessly.

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Google Meet logo

Messaging, voice, and video calls for team communication

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Google Meet is a video conferencing platform for teams to communicate via messaging, voice, and video. Features include high-definition video and audio conferencing for up to 100 participants, multi-device chat sync, stored chat history, real-time captions, meeting recording function, and more.

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Cloudya logo

Integrated business communications platform.

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NFON delivers smart VoIP communication solutions for businesses with a cloud-powered suite. It integrates voice and video calls, customer contact management, CRM tools, seamless collaboration, and enablement features, all in one platform to enhance productivity and streamline operations.

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Cloud-In-Touch For Business logo

Cloud-based telephony platform to chat & conference

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Cloud-In-Touch is a telephony platform, which enables enterprises to ensure private and secured communication during video conferencing, chatting, and document or application sharing.

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Citadel Team logo

Internal communications and collaboration platform

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Citadel Team is a cloud-based internal communications solution that helps businesses of all sizes improve team collaboration via chat, voice calls, and video conferences. It enables managers to grant access permissions to specific users, create groups, and share documents with colleagues.

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Bria logo

VoIP communication and collaboration management solution

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Bria is a cloud-based and on-premise VoIP solution that helps businesses manage communication & collaboration via messaging, file sharing, video conferencing & more. The white-label capabilities help organizations design a personalized softphone using custom logos, themes, colors, and configuration.

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WeKall logo

Cloud-based contact center and telephony AI software

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WeKall is a cloud-based telephony software that helps businesses handle team communications, generate phone log reports, and configure call campaigns on a unified platform.

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Sprinklr logo

Social media management, analytics & strategy planning.

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Sprinkl offers social media management products to help brands improve their presence on social media, increasing engagement, improving insight and becoming more strategic. It is a social experience management platform with a suite of apps to ensure brand consistency among customers and staff.

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LeadDesk logo

Clear and Efficient Sales and Customer Service Software

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LeadDesk is a cloud-based contact center software for outbound sales, inbound sales, and customer service. Features include an intelligent dialer, agent performance reporting, automated lead management, live dashboards, a customizable interface, and rule-based call distribution.

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CxEngage logo

Video, audio & web conferencing platform

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Lifesize is an audio, web & video conferencing tool which supports chat functionality, an integrated search-based directory, plus video call recording & sharing

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sipgate logo

VoIP business telephone system for SMB's

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sipgate team provides a complete business VoIP telephone system for Germany and the UK with telephony, fax, SMS, voicemail and invoicing features

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Zoom Workplace logo

Zoom is an all-in-one collaboration platform

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With Team Chat, Phone, AI Companion, and more, Zoom Workplace is the platform for your best work. With Zoom Workplace, you can share your calendar availability, connect with your team, access your work phone on any device, and more.

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InfoFlo logo

HIPAA compaliant case management software

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HIPAA compliant Case Management software made simple so you can focus on your running your organization all at an affordable price!

Seamlessly manage all your client goals, referrals, documentation, events, classes, and activities within a single platform—eliminating the need for multiple tools.

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ClickDesk logo

Live chat for customer support

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ClickDesk is a live support solution for customer service teams which combines live chat, voice chat, help desk & a social toolbar for website customer communications. Support agents can answer queries, transfer tickets, respond to social media posts, & collaborate with one another using ClickDesk.

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Five9 logo

Cloud contact and call center software

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Five9 allows you to make the move to a VoIP call center on your terms with our VoIP phone service, using either a VoIP gateway or the built-in Agent Softphone based on SIP (Session-Initiation Protocol, the leading standard for VoIP communications).

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Bitrix24 logo

All in one business management workspace

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Bitrix24 is a #1 business VoIP system used by over 12 million businesses worldwide. Cloud, mobile and open source versions available.

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HubSpot Sales Hub logo

Freemium email productivity & tracking for sales teams

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HubSpot Sales is a suite of inbox-based email tracking & productivity tools with which sales teams can build, automate, and accelerate their sales processes

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Diabolocom logo

Cloud software for call centers & customer service.

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Diabolocom is the leading contact center and sales solution at European level with optimal omnichannel integration capabilities that guarantee a high quality and consistent customer experience.

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WorkHub Connect logo

A smart way to Connect!

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A novel employee communication platform that allows instant contact between your remote staff via convenient chatting and video calling options.

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Ring.io logo

Intelligent sales call handling with native CRM integration

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Ringio promises improved caller productivity with logging, lead generation, call routing and reporting features crucial to improving sales and customer support

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Microcall logo

Cloud-based call accounting software

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Microcall is a cloud-based call accounting solution that helps users identify and search phone numbers, track telecom expenses, analyze voice traffic, and more.

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Genesys Cloud CX logo

AI-enabled experience orchestration platform

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Genesys Cloud CX cloud contact centre lets you differentiate faster, adapt easier, and architect better with an all-in-one composable modern architecture

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Microsoft Teams logo

Chat-based workspace in Office 365

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Microsoft Teams is a chat-based workspace in Microsoft 365 which lets users collaborate on documents, make voice & video conference calls, view chat logs, and more. Teams has replaced Skype for Business as Microsoft's online meeting solution.

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