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Creately
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
From Idea to Execution - 10x Faster with AI Diagrams
Table of Contents
Creately - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: February 2026
Creately overview
What is Creately?
reately is an AI-powered visual collaboration tool and online diagramming platform trusted by teams worldwide. From genograms, flowcharts, org charts, UML diagrams, and mind maps to technical architecture documents and process maps, Creately makes it easy to visualize and organize any idea. With over 10,000+ professionally designed templates, teams can brainstorm faster, plan better, and align seamlessly. Beyond diagramming, Creately acts as a visual database—linking notes, attachments, and data into every workspace. Automatic updates keep projects accurate and trustworthy, turning Creately into a single source of truth for teams. Perfect for workshops, agile project planning, technical design, and collaboration, Creately brings clarity, creativity, and execution together in one powerful platform.
Who uses Creately?
By industry, Creately reviewers are most commonly professionals in computer software (20%). The most frequent use case for Creately cited by reviewers is diagramming (49% of reviewers).
What do users say about Creately pricing?
Some reviewers find Creately's free version limited, but they appreciate it as a good starting point. Users say the paid plans are cost-effective and affordable, though some users report frustrations with free plan limits, higher costs, and cancellation issues.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Diagramming
Usability
Workflow
Stability
Affordability
Formulation
Creately’s user interface
Creately pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.3
Features
4.3
Ease of use
4.4
Customer support
4.2
Reviews sentiment
What do users say about Creately?
Users report Creately makes diagram and flowchart creation fast and straightforward, with a wide range of templates and customization options that save time. They find the interface intuitive and user-friendly, allowing even beginners to start quickly, and appreciate the collaborative features for real-time teamwork and remote projects. They say it supports both online and offline access, and helps organize ideas visually for presentations and planning. Some mention pricing limitations, bugs, and restricted features in the free version, noting occasional frustrations with downloads, mobile usability, and template variety, but most feel it offers good value for its core functions.
Select to learn more
Who uses Creately?
Based on 216 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Creately's key features
Most critical features, based on insights from Creately users:
All Creately features
Features rating:
Creately alternatives
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Starting from
8
Per month
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Starting from
12.25
Per month
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Starting from
29
Per month
MaintainX
Starting from
25
Per month
Creately pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- Advacned Team Admin
- Advanced Collaboration
- All Import/Export
- Customer Success
- Priority Support
- SSO/SCIM
- Unlimited Documents
- Unlimited Folders
- Unlimited Number of Shapes
- Unlimited Storage
User opinions about Creately price and value
Value for money rating:
Of 22 reviews that provide robust commentary on Creately's price and value, 64% mention it in a positive light.
Some reviewers find Creately's free version limited in features, but they appreciate it as a good starting point. They think the paid plans are worth the investment, offering useful features and better value compared to competitors. Users say the pricing is fair and cost-effective, with some highlighting the affordability of the desktop version. However, some users report frustrations with the free plan's limitations and the overall cost, considering it higher than other tools. They also mention issues with cancellation and refund policies. Overall, reviewers indicate that the paid version provides better value for money.
, and
To see what individual users think of Creately's cost and value, check out the review excerpts below.
Creately integrations (6)
Integrations rated by users
We looked at 216 user reviews to identify which products are mentioned as Creately integrations and how users feel about them.
Integration rating: 5.0 (1)
Other top integrations
Creately support options
Typical customers
Platforms supported
Support options
Training options
Creately FAQs
Creately has the following pricing plans:
Starting from: $8.00/month
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Creately?
Creately provides a simple interface with incredible flexibility and power for teams to get things done on a singular canvas. Its built-in task management tools, databases, and code-free workflow designing capabilities helps bring people, ideas, data, and work together in a central place, making it easier for teams to brainstorm, plan, manage projects, and capture knowledge more seamlessly than ever.
> Free-form visual canvas: infinite space to visually create and organize any structure.
> Custom databases: create custom databases for any kind of information from tasks, HR personnel records to matters for law firms.
> Real-time collaboration: work remote or hybrid with real-time cursor tracking, in-built video chat and proper in-context comments and tasks.
> Data-driven docs: create docs and notes to go deeper from the high-level visual views. Two-way link to other docs, shapes or data with @mentions.
> Project & task management: built-in agile project management tools and integrations to popular project management systems.
> Professional diagramming: 50+ types of standard diagrams with 1000+ specially-designed shapes and connectors for intuitive diagramming.
Powerful visual modeling: Visuals that are backed by databases, update once, reflect in multiple view types of workflows.
> Full version history: Every change is recorded separately. Name versions in history to keep track of key points in the evolution of the workspace. Branch out from an earlier version if needed at any time.
> Data integration: import or drag drop data (CSV, Excel or spreadsheet) from any source to visualize on the canvas as meaningful data shapes.
> Multiple access and role levels: Precise access control with multiple roles, for viewing, editing, reviewing, and commenting on workspaces or folders.
Q. Who are the typical users of Creately?
Creately has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Creately support?
Creately supports the following languages:
Chinese (Simplified), English, French, German, Japanese, Portuguese, Russian, Spanish
Q. Does Creately offer an API?
No, Creately does not have an API available.
Q. What other apps does Creately integrate with?
Creately integrates with the following applications:
Jira, Google Workspace, Microsoft Teams, Slack, Confluence
Q. What level of support does Creately offer?
Creately offers the following support options:
FAQs/Forum, 24/7 (Live rep), Email/Help Desk, Chat, Knowledge Base
