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IT service desk, CRM, and asset management software

(4)

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Deepser Alternatives & Competitors

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Pricing model


Devices supported


User rating


Organization types


Integrated with


Industry


Company size


Freshdesk logo

Online helpdesk system and customer service software

visit website

Features

Total

Freshdesk logo
Deepser logo

68

115

135

features in common

68

features in common

Freshdesk logo

Freshdesk user ratings

Functionality

4.3
(3.3K)

Top features

  • Feedback Management

    5.0

  • Customer Complaint Tracking

    5.0

  • Problem Management

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$18/month

Value for money

Freshdesk logo
4.4

0.3

Deepser logo
4.1

What users say about Freshdesk's value for money

Freshdesk provides an unrivalled ability to stay on top of client support and issue management. This tool is so far the best in class at supporting our needs in supporting our client base.
It helps me solve customers' inquiry and the best benefit that comes from Freshdesk is it's free. Compared to other paid helpdesks, Freshdesk could still really be worth it.
Zendesk Suite logo

Service-first CRM company that builds support & sales tools

visit website

Features

Total

Zendesk Suite logo
Deepser logo

81

182

135

features in common

81

features in common

Zendesk Suite logo

Zendesk Suite user ratings

Functionality

4.4
(3.9K)

Top features

  • Audit Trail

    5.0

  • Customer Complaint Tracking

    5.0

  • Voice Mail

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$55/month

Value for money

Zendesk Suite logo
4.2

0.1

Deepser logo
4.1

What users say about Zendesk Suite's value for money

I love that its very user friendly to use ad easy to manage tasks. I love the interface make it easy to get tickets handled and provide the best customer service for my job.
This was a much appreciated improvement. A great feature is that you can integrated with the big social media platforms like Twitter and Facebook to allow CC to responde quite quickly.
Zoho Desk logo

Superior customer service. Lasting experiences.

visit website

Features

Total

Zoho Desk logo
Deepser logo

75

158

135

features in common

75

features in common

Zoho Desk logo

Zoho Desk user ratings

Functionality

4.5
(2.1K)

Top features

  • Customer History

    5.0

  • Workflow Configuration

    5.0

  • Appointment Management

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$14/month

Value for money

Zoho Desk logo
4.5

0.4

Deepser logo
4.1

What users say about Zoho Desk's value for money

Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy.
Zoho Desk is a great addition to the Zoho Suite of products. We appreciate the great value offers in the entire suite.
JIRA Service Management logo

The only ITSM solution built on the Jira platform

visit website

Features

Total

JIRA Service Management logo
Deepser logo

83

114

135

features in common

83

features in common

JIRA Service Management logo

JIRA Service Management user ratings

Functionality

4.5
(668)

Top features

  • Remote Monitoring & Management

    5.0

  • Issue Management

    5.0

  • Knowledge Management

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$17.65/month

Value for money

JIRA Service Management logo
4.3

0.2

Deepser logo
4.1

What users say about JIRA Service Management's value for money

Great interface provided by service desk. I would recommend Jira, it has fantastic user interface with a lot features.
It's a good tool to track your tickets and projects you are working on. The entire Gantt chart flow is really good and helps you keep yourself updated with the projects and issues at hand.
Supremo Remote Desktop  logo

Remote assistance, IT professionals, System administrators

Features

Total

Supremo Remote Desktop  logo
Deepser logo

19

36

135

features in common

19

features in common

Supremo Remote Desktop  logo

Supremo Remote Desktop user ratings

Functionality

4.5
(441)

Top features

  • Third-Party Integrations

    5.0

  • Secure Login

    5.0

  • Reporting & Statistics

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$199/year

Value for money

Supremo Remote Desktop  logo
4.7

0.6

Deepser logo
4.1

What users say about Supremo Remote Desktop 's value for money

Been using it for 3 or 4 use, still using it, recommended to my collegues and they using it, so the cost is good, the easy of use is good.
It is powerful, easy to use, with great options such as calendar, administration, etc. It is a great choice at a good price.
Freshservice logo

A complete IT service management (ITSM) tool for business

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Features

Total

Freshservice logo
Deepser logo

93

132

135

features in common

93

features in common

Freshservice logo

Freshservice user ratings

Functionality

4.3
(575)

Top features

  • Survey/Poll Management

    5.0

  • Live Chat

    5.0

  • License Management

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$29/month

Value for money

Freshservice logo
4.4

0.3

Deepser logo
4.1

What users say about Freshservice's value for money

I love the private note feature as well, we can suggest solutions to specialists working on solving an issue before it is escalated. Something else I liked about FS is their asset management utility.
I placed 2 trouble tickets and I had my account suspended because I apparently was harassing them.
LiveAgent logo

Great customer service starts with better help desk software

Features

Total

LiveAgent logo
Deepser logo

77

179

135

features in common

77

features in common

LiveAgent logo

LiveAgent user ratings

Functionality

4.6
(1.5K)

Top features

  • Real-Time Monitoring

    5.0

  • Email Templates

    5.0

  • Change Management

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Value for money

LiveAgent logo
4.7

0.6

Deepser logo
4.1

What users say about LiveAgent's value for money

It's a powerful, elegant and quite complete helpdesk/live chat/ticket handling solution. It has a very complete free tier and powerful (if expensive for us) premium features.
Okay, but the UX is atrocious. Out of all the other helpdesk solutions I have used, LiveAgent is by far the most frustrating to set up and navigate.
ServiceNow logo

Enterprise IT service cloud solutions

Features

Total

ServiceNow logo
Deepser logo

55

68

135

features in common

55

features in common

ServiceNow logo

ServiceNow user ratings

Functionality

4.4
(246)

Top features

  • Performance Monitoring

    5.0

  • Data Storage Management

    5.0

  • Project Management

    4.8

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$100/month

Value for money

ServiceNow logo
4.2

0.1

Deepser logo
4.1

What users say about ServiceNow's value for money

KB and Articles for support documents are good. ServiceNow Community is great Help and they resolve most of the Issue there the way the Technical person explain and presenation is good.
It’s far better than the last ITSM tool- Remedy on terms of efficiency and usefulness. Integrating with other tools is most popular in SNOW with easy REST API.
SysAid logo

The most advanced AI-powered ITSM platform in the market

visit website

Features

Total

SysAid logo
Deepser logo

93

123

135

features in common

93

features in common

SysAid logo

SysAid user ratings

Functionality

4.5
(446)

Top features

  • Knowledge Management

    5.0

  • Prioritization

    5.0

  • Service Reporting

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$79/month

Value for money

SysAid logo
4.6

0.5

Deepser logo
4.1

What users say about SysAid's value for money

We've been provided prompt, friendly, and accurate help from both the sales and tech support teams at SysAid over the years. They are always eager to help in any way possible.
Their professional support has always been receptive and their ability to present solution for complex business processes has always been impressive.
Atera logo

Ultimate All-In-One RMM Tool Suite for MSPs & IT Departments

visit website

Features

Total

Atera logo
Deepser logo

81

134

135

features in common

81

features in common

Atera logo

Atera user ratings

Functionality

4.3
(373)

Top features

  • Configuration Management

    5.0

  • Real-Time Reporting

    5.0

  • Real-Time Updates

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$129/month

Value for money

Atera logo
4.6

0.5

Deepser logo
4.1

What users say about Atera's value for money

That gets to be really useful for mundane things like disks getting full and memory getting full. The community shared scripts are great to copy and improve on.
The only thing that has been frustrating is the lack of multimonitor support in Splashtop (the main remote connection software).
LiveChat logo

Customer service software that boosts online sales.

Features

Total

LiveChat logo
Deepser logo

40

59

135

features in common

40

features in common

LiveChat logo

LiveChat user ratings

Functionality

4.5
(1.6K)

Top features

  • Real-Time Chat

    5.0

  • Visual Analytics

    5.0

  • Real-Time Reporting

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$24/month

Value for money

LiveChat logo
4.5

0.4

Deepser logo
4.1

What users say about LiveChat's value for money

I love using this software and it's fun to use and see yourself improving your typing skills.
It's a very nice thing to add to your site, it helps for your customers, I used it a few times when I needed help or had questions.

Categories in common

ISL Light logo

Remote support software & unattended remote access

visit website

Features

Total

ISL Light logo
Deepser logo

42

85

135

features in common

42

features in common

ISL Light logo

ISL Light user ratings

Functionality

4.6
(709)

Top features

  • Presenter Control Management

    5.0

  • Live Chat

    5.0

  • Two-Factor Authentication

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$34.9/month

Value for money

ISL Light logo
4.5

0.4

Deepser logo
4.1

What users say about ISL Light's value for money

Using ISL daily to help my work colleagues is easy and funny. I like making groups of computers and getting all organizated.
Easy and great remote support solution , secure and stable for our remote connection needs.

Categories in common

SolarWinds Service Desk logo

IT Service Desk & Asset Management Software

Features

Total

SolarWinds Service Desk logo
Deepser logo

81

95

135

features in common

81

features in common

SolarWinds Service Desk logo

SolarWinds Service Desk user ratings

Functionality

4.4
(572)

Top features

  • Activity Tracking

    5.0

  • Compliance Management

    5.0

  • API

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$39/month

Value for money

SolarWinds Service Desk logo
4.5

0.4

Deepser logo
4.1

What users say about SolarWinds Service Desk's value for money

I am the administrator and I love having the ability to make changes and customization on the fly. The user friendliness of it is well above our previous software we used.
The dashboard and reporting are very helpful. They give us a good picture of how we're doing and where we can improve.
Desk Manager logo

We orchestrate deals for great results

Features

Total

Desk Manager logo
Deepser logo

57

60

135

features in common

57

features in common

Desk Manager logo

Desk Manager user ratings

Functionality

4.7
(66)

Top features

  • Access Controls/Permissions

    5.0

  • Third-Party Integrations

    5.0

  • Multi-Channel Communication

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Categories in common

TeamDynamix logo

IT service management platform

Features

Total

TeamDynamix logo
Deepser logo

59

89

135

features in common

59

features in common

TeamDynamix logo

TeamDynamix user ratings

Functionality

4.1
(150)

Top features

  • Workflow Management

    5.0

  • Service Catalog

    5.0

  • Call Center Management

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$0/year

Value for money

TeamDynamix logo
4.3

0.2

Deepser logo
4.1

What users say about TeamDynamix's value for money

It has been incredibly helpful in organizing projects and tracking service requests. I highly recommend it to any business looking for a comprehensive project management solution.
Also, there is no dark mode, so it is very harsh on the eyes with no alternative scheme for those that would prefer it.
NinjaOne logo

The Easiest-to-Use Unified IT Operations Solution

visit website

Features

Total

NinjaOne logo
Deepser logo

79

195

135

features in common

79

features in common

NinjaOne logo

NinjaOne user ratings

Functionality

4.6
(212)

Top features

  • Patch Testing

    5.0

  • File Sharing

    5.0

  • Remediation Management

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Value for money

NinjaOne logo
4.7

0.6

Deepser logo
4.1

What users say about NinjaOne's value for money

The patch management works great, clients feel confident that we are proactive with important security updates.
Coming from the ConnectWise ecosystem we were very excited to see a platform that was modern, easy to use and had fantastic integrations with the products we use.
ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

Features

Total

ManageEngine ServiceDesk Plus logo
Deepser logo

105

152

135

features in common

105

features in common

ManageEngine ServiceDesk Plus logo

ManageEngine ServiceDesk Plus user ratings

Functionality

4.4
(208)

Top features

  • Prioritization

    5.0

  • Reporting & Statistics

    5.0

  • Service Reporting

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$16/month

Value for money

ManageEngine ServiceDesk Plus logo
4.3

0.2

Deepser logo
4.1

What users say about ManageEngine ServiceDesk Plus' value for money

Software does have occasional hiccups and glitches, but the worst part is their support. It declined so much over the years that it's unbearable now.
This works like a charm and even users with little computerexperience can create tickets. Also the solutions part of servicedesk is awesome.
Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

Features

Total

Faveo Helpdesk logo
Deepser logo

15

16

135

features in common

15

features in common

Faveo Helpdesk logo

Faveo Helpdesk user ratings

Functionality

4.4
(101)

Top features

  • Support Ticket Management

    4.6

  • Self Service Portal

    4.6

  • Reporting/Analytics

    4.5

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$14/month

Value for money

Faveo Helpdesk logo
4.8

0.7

Deepser logo
4.1

What users say about Faveo Helpdesk's value for money

We use it for ticket management, and it serves as a good tool for our environment. Having the ability to manually add or email issues to a central management environment is very helpful.
All of the build in features are very good to use, the most amazing feature is the Email notification, its really easy to monitor.

Categories in common

BOSSDesk logo

BOSSDesk a FrontRunner in Help Desk Software

visit website

Features

Total

BOSSDesk logo
Deepser logo

89

103

135

features in common

89

features in common

BOSSDesk logo

BOSSDesk user ratings

Functionality

4.5
(119)

Top features

  • Task Management

    5.0

  • Change Management

    5.0

  • Surveys & Feedback

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$19/month

Value for money

BOSSDesk logo
4.7

0.6

Deepser logo
4.1

What users say about BOSSDesk's value for money

The portability and mobility of the platform are outstanding. The tools are integrated seamlessly.
BOSS is a fantastic company that cares about their customers. The are fast to respond and supportive of our requests.
Vivantio logo

Flexible Software. Focused Service.

Features

Total

Vivantio logo
Deepser logo

102

162

135

features in common

102

features in common

Vivantio logo

Vivantio user ratings

Functionality

4.2
(177)

Top features

  • Real-Time Notifications

    5.0

  • Task Management

    5.0

  • Remote Access/Control

    5.0

Deepser logo

Deepser user ratings

Functionality

4.6
(44)

Top features

  • Workflow Management

    5.0

  • Third-Party Integrations

    5.0

  • Task Management

    5.0

Pricing

Starting from

$59/month

Value for money

Vivantio logo
4.3

0.2

Deepser logo
4.1

What users say about Vivantio's value for money

The ease of doing business is the most best thing I found in Vivantio and also the reports it generates is simply awesome.
We have received excellent support from cust care at Vivantio throughout the migration plan, and I really appreciate the care, time and dedication he has shown that has helped us enormously.