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Germain UX Logo

APM solution for identifying the root cause of bugs & issues

Table of Contents

Germain UX - 2026 Pricing, Features, Reviews & Alternatives

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Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Germain UX overview

What is Germain UX?

germain APM is a cloud-based and on-premise solution designed to help businesses in industries including finance, healthcare, media, retail, telecommunication and others perform root cause analysis to monitor the performance of applications and servers. Professionals can gain insight into the user experience by tracking visitor behavior and session recordings in compliance with GDPR regulations.

germain APM comes with an administrative dashboard, which allows enterprises to review business processes, application availability, and other operation metrics via charts. Managers can perform a root cause analysis of available technology to analyze browser performance, application codes, SQL network traffic, and more. Moreover, users can aid issue resolution by receiving real-time alerts on data updates or transaction processing via SMS and email.

germain APM offers an application programming interface (API), which allows organizations to modify the system and integrate it with various third-party systems. It enables businesses to automatically monitor databases, servers, applications, files, logs, and key performance indicators (KPIs).

Starting price

460usage based

Alternatives

with better value for money

Germain UX’s user interface

Ease of use rating:

Germain UX pros, cons and reviews insights

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(20)
5(109)

What do users say about Germain UX?

Users report Germain UX offers robust monitoring, automation, and metric analysis, helping teams quickly identify issues and improve application performance. They appreciate the customizable dashboards, comprehensive reporting, and responsive customer support, which make managing business processes efficient and cost-effective. They find the platform valuable for a wide range of industries and technologies, with helpful features for both technical and non-technical users.

Reviewers indicate the user interface is generally easy to navigate, but some feel it could be more modern and intuitive, especially for mobile use. They mention a learning curve for new users and suggest improvements in UI design, dashboard styling, and onboarding guides.

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Who uses Germain UX?

Based on 129 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Information Technology and Services
Computer Software
Insurance
Internet
Others

Use cases

Application Performance Management
Web Analytics
Website Monitoring
Database Monitoring
Network Monitoring

Germain UX's key features

Most critical features, based on insights from Germain UX users:

Alerts/Notifications
Performance metrics
Dashboard
Reporting/Analytics
Resource management
Bandwidth monitoring

All Germain UX features

Features rating:

Event logs
Server monitoring
Collaboration tools
Historical trend analysis
Email alerts
IP address monitoring
Threshold alerts
Prioritization
Predictive analytics
Performance monitoring
Drag & drop
Diagnostic tools
Uptime reporting
Referral tracking
Data visualization
Visual analytics
Real-Time monitoring
Web traffic reporting
Resource optimization
Root cause analysis
Activity dashboard
Real-Time reporting
Real-Time notifications
Real-Time updates
Remote monitoring & management
Reporting & statistics
Risk alerts
Real-Time data
Real-Time analytics
Query analysis
Publishing/Sharing
Profitability analysis
Performance management
Pageview Tracking
OLAP
Network resource management
Network analysis
Multitenancy
Multiple user accounts
Multiple Site Management
Multiple data sources
Role-Based permissions
Status tracking
Summary Reports
Surveys & feedback
Third-Party integrations
Time on site tracking
Transaction monitoring
Trend analysis
Trend/Problem indicators
Troubleshooting
User interaction tracking
User management
Visitor tracking
Visualization
Website analytics
Widgets
Workflow management
Sales reports
Sales trend analysis
Scheduled testing
Scheduled/Automated reports
Scorecards
Screen activity recording
Search/Filter
Secure data storage
Self service data preparation
Service level agreement (sla) management
Simple network management protocol (snmp)
Single sign on
Site Search Tracking
Social media integration
SSL monitoring
SSL security
Access controls/permissions
Campaign analytics
Capacity management
Capacity planning
Charting
Chat/Messaging
Compliance management
Configurable Alerts
Configuration management
Container monitoring
Conversion Rate Optimization
Conversion tracking
Customer journey mapping
Customer segmentation
Customizable branding
Customizable dashboard
Customizable reports
Activity tracking
Ad hoc query
Ad hoc reporting
Alerts/Escalation
Anomaly detection
API
Application management
Application-Level analysis
Audit management
Audit trail
Automated discovery
Availability testing
Baseline manager
Behavior tracking
Benchmarking
Bottleneck identification
Funnel analysis
Goal setting/tracking
Heatmaps
Incident management
Issue management
Issue tracking
Key performance indicators
Keyword tracking
Mail Server Monitoring
Maintenance scheduling
Marketing reports
Metadata management
Mobile access
Mobile alerts
Monitoring
Multi-Location monitoring
Customizable templates
Dashboard creation
Data connectors
Data extraction
Data import/export
Data mapping
Data storage management
Data synchronization
Data transformation
Database monitoring
Dependency tracking
Engagement tracking
Financial reporting
For websites
Forecasting
FTP Monitoring

Germain UX awards

Germain UX alternatives

Germain UX logo

Starting from

460

One-time payment

Free trial
Free version
Ease of Use
Features
Value for Money
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Free

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Customer Support
groundcover logo
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0

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Germain UX pricing

Value for money rating:

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Starter

460

One-time payment

Features included:

  • Automation
  • Business Process Monitoring
  • Code Profiling for Almost Every Language
  • Plugins for All Major Platforms
  • Predictive Analytics
  • Real UX Monitoring
  • Technology Monitoring
  • Website Monitoring

Silver

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Automation
  • Business Process Monitoring
  • Code Profiling for Almost Every Language
  • Plugins for All Major Platforms
  • Predictive Analytics
  • Real UX Monitoring
  • Technology Monitoring
  • Website Monitoring

Unlimited

11,995

Per month

Features included:

  • Automation
  • Business Process Monitoring
  • Code Profiling for Almost Every Language
  • Plugins for All Major Platforms
  • Predictive Analytics
  • Real UX Monitoring
  • Technology Monitoring
  • Website Monitoring

User opinions about Germain UX price and value

Value for money rating:

To see what individual users think of Germain UX's price and value, check out the review snippets below.

“The website design is clean, user-friendly, with good performance and really interactive. The documentation is quite extensive and helpful and I find the Chrome extension a very nice addition.”

Verified reviewer

Anonymity request

“It will help IT infrastructure both front and back to run smoothly and to prevent breakdown. Using this software is a huge advantage, it will save employee time and company profit.”
Verified reviewer profile picture

Alexandre C.

IT Admin Support

Germain UX support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Email/Help Desk
Chat
Phone Support

Training options

Live Online
Documentation
Videos
Webinars
In Person

Germain UX FAQs

Q. What type of pricing plans does Germain UX offer?

Germain UX has the following pricing plans:
Starting from: $460.00
Pricing model: One Time License, Subscription

These products have better value for money


Q. Who are the typical users of Germain UX?

Germain UX has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Germain UX support?

Germain UX supports the following languages:
English


Q. Does Germain UX support mobile devices?

Germain UX supports the following devices:
Android, iPad, iPhone


Q. Does Germain UX offer an API?

Yes, Germain UX has an API available for use.


Q. What other apps does Germain UX integrate with?

Germain UX integrates with the following applications:
Salesforce Starter, Microsoft Azure, Angular, NetSuite, WordPress, Siebel CRM, ServiceNow, Salesforce.org Education Cloud, Shopify


Q. What level of support does Germain UX offer?

Germain UX offers the following support options:
24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support

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