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GLPi Logo

GLPI is an IT Service Management software.

Last updated: February 2025

GLPi Reviews

Overall rating

4.5

/5

40

Rating criteria

  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.56/10

Reviews by rating

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Pros and cons

They praised the software's ability to streamline their IT processes and the ease of use of its user-friendly interface.
Managed 1300 workstations and ticketing smoothly for everybody in the interprise a great asset to have.
It has excellent troubleshooting ability and is quite simple to navigate.
The interface can be a bit rough around the edges. I don't know if ours was badly configured but it was a little slow to access.
The interface is dated, and initially may be very difficult to find where are the settings that the administrator want/need to change.
The use of server disk space can be high depending on the configurations and error logs, which can bring down the application, depending on how disk space management is done.
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40 reviews