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GLPI
5
22
4
18
3
1
2
0
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
GLPI is an IT Service Management software.
Last updated: September 2026
GLPI Alternatives & Competitors (2026)
Top 6 free alternatives
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Value for money
Starting price
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Functionality
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LiveAgent
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Functionality
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NinjaOne
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No pricing info
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Functionality
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Access Controls/Permissions
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SysAid
Cloud-based AI ITSM & ESM platform for all sizes
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Zoho Desk
Cloud-based help desk for all business sizes
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Functionality
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Freshservice
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Freshdesk
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Value for money
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Functionality
Activity Dashboard
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Zendesk Suite
AI powered customer service across all channels
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Value for money
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0.1
Functionality
Account Management
5/5
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Top Features
Change Management
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Cost Tracking
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Value for money
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0.2
Functionality
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Authentication
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Change Management
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Cost Tracking
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Activity Dashboard
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Value for money
Starting price
0.2
Functionality
Alerts/Notifications
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Activity Dashboard
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Alerts/Escalation
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Top Features
Change Management
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Cost Tracking
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Activity Dashboard
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Value for money
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Functionality
Alerts/Notifications
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Access Controls/Permissions
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Alerts/Escalation
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Top Features
Change Management
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Cost Tracking
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Activity Dashboard
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Value for money
Starting price
0.2
Functionality
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Asset Tracking
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Automated Routing
4.3/5
Top Features
Change Management
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Cost Tracking
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Activity Dashboard
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Value for money
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Functionality
Access Controls/Permissions
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Alerts/Notifications
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API
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Top Features
Change Management
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Cost Tracking
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Activity Dashboard
4.6/5
0.3
Value for money
Starting price
0.1
Functionality
Alerts/Notifications
4.5/5
Alerts/Escalation
4.3/5
Activity Tracking
4.3/5
Top Features
Change Management
5/5
Cost Tracking
4.8/5
Activity Dashboard
4.6/5
0.3
Value for money
Starting price
0.1
Functionality
Activity Dashboard
5/5
Asset Lifecycle Management
5/5
Activity Tracking
4.7/5
Top Features
Change Management
5/5
Cost Tracking
4.8/5
Activity Dashboard
4.6/5
Value for money
No pricing info
Starting price
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Functionality
Access Controls/Permissions
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Alerts/Escalation
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API
4.5/5
Top Features
Change Management
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Cost Tracking
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Activity Dashboard
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0.3
Value for money
Starting price
0.3
Functionality
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Access Controls/Permissions
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Alerts/Escalation
3.7/5
Top Features
Change Management
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Cost Tracking
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Activity Dashboard
4.6/5
0.2
Value for money
Starting price
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Functionality
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Self Service Portal
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Reporting/Analytics
4.6/5
Top Features
Change Management
5/5
Cost Tracking
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Activity Dashboard
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0.2
Value for money
No pricing info
Starting price
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Functionality
Knowledge Base Management
4.8/5
Prioritization
4.8/5
Chatbot
4.8/5
Top Features
Change Management
5/5
Cost Tracking
4.8/5
Activity Dashboard
4.6/5
