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Klipboard
Field Service Simplified.
(8)
Q. Who are the typical users of Klipboard?
Q. Does Klipboard support mobile devices?
Q. What other apps does Klipboard integrate with?
Typical customers
Platforms supported
Support options
Training options
Starting from
29
/user
Per month
Starting from
37.99
Per month
Flat Rate
Overall Rating
4.6
/5
22
Positive reviews
15
6
1
0
0
Lee O.
Accounting, self-employed
Used daily for 6-12 months
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Klipboard is perfect for multiple people who are working on projects when out of the office. The interface makes it very easy to use, especially the drag and drop which makes it quick to organize people and tasks. I like the attention to detail such as the use of maps view the location of all tasks.
No cons were added to this review
Hi Lee, thank you for your review. We are delighted to hear that you are benefiting from the features of Klipboard, making your business processes quicker and easier. We look forward to continuing to work with you!
Alex M.
51-200 employees
Used daily for 1-2 years
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Saves us admin time, we now work paper free, we have improved the quality of service we deliver to our clients.
Compared to how we use to do business, klipboard has enabled us to vastly improve the quality of service we deliver to our clients while reducing the admin time we used to waste with all the paperwork.
There are a few teething problems, little things like a specific process to uploading the photos which if we don't follow, can cause the app to crash meaning we lose our work and have to start again.
Hi Alex, glad to hear you are having a good experience using Klipboard. It is fantastic to hear how it has transformed the way you previously did business. It is also very pleasing to see that you give us 10/10 for likelihood to recommend. Our support team work hard to deliver the best service to our customers and they will be pleased to hear this is recognised. We believe you use the iPad app...
Verified reviewer
Nanotechnology, 1,001-5,000 employees
Used daily for 6-12 months
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Using Klipboard is in the early stages, it will take at leat a year to get an overall view.
Has the ability to develop to our specific needs, working with our facilitator has help in guiding the way the company will use the program going forward. The app has enabled the team to use the scheduler and reporting documents in the field off line which has taken the need to search for Wifi, this has saved time.
The administration of the desktop is time consuming and will need more work to help a quicker change in engineer schedules, a better way in updating and adding forms needs to be found to save time. Currently we have to colate any update and then send them to Klipboard for implementation.
Hello, thank you for your review. We are glad to hear that you have found Klipboard to be flexible and that it is facilitating your business processes. Great that you also benefit from time saved by allowing your team to receive scheduled jobs in the field and complete reports offline. With regards to the desktop, we have a drag and drop scheduler functionality which allows for a quick and easy change to engineer schedules within seconds. You are able to create and change forms through our workflow generator yourself through our drag and drop system, however, as an additional service for your business we currently do it for you as it removes admin from your side. Our customer success team would be more than happy to run through these elements with you, if required.
Gemma R.
Computer & Network Security, 11-50 employees
Used daily for 6-12 months
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Very easy to setup and get going plus their support team have been very helpful on every occasion. The team in the field have been quick to adopt to using Klipboard. On their phones they have the Klipboard app which gives them all the details they need about the job such as notes and any previous job history. The flexibility in having your own customisable forms which also allow you to add photos and...
There is nothing to truly dislike about the platform. The setup tool for creating your customisable mobile forms does take a little time to get familiar with using in comparison to the rest of Klipboard.
Pat R.
Facilities Services, 1-10 employees
Used daily for 6-12 months
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Klipboard's level of customer service is excellent. Since initial setup they have been very detailed in explaining things and guided us throughout which made us comfortable going with their solution. Our instant chat support requests get an answer within minutes! Klipboard continually gets better and they are always seeking ways to create more features that are beneficial to their customer's business and adds overall value. It is extremely user friendly and easy to navigate. The quoting, job management, asset management, invoicing and range of customer communications, has streamlined our overall processes. The sync to Xero has eliminated double entry. Overall a great product for a business needing to manage communications between a field team, the office and the customers you serve.
Like any new software deployed, it takes a little time to get familiar with the many extensive features . However the Klipboard support team guides us to use the software most efficiently for our business and answer any questions we have.