App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
New Relic
5
119
4
61
3
12
2
2
1
1
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Performance testing and monitoring management software
Table of Contents
New Relic - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: May 2026
New Relic overview
Based on 195 verified user reviews
What is New Relic?
By industry, New Relic reviewers are most commonly professionals in computer software (34%). The most frequent use case for New Relic cited by reviewers is server monitoring (63% of reviewers).
What do users say about New Relic pricing?
Reviewers indicate New Relic offers a generous free tier, which some find useful for small projects. Some users say robust features deliver value, but they report costs rise quickly and paid plans are expensive compared to competitors.
Starting price
Pros & Cons
Performance and Speed
Monitoring
Developer Experience
Pricing
Ease of Use
Data Insights
New Relic’s user interface
New Relic review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.5
Ease of use
4.2
Customer support
4.2
Reviews sentiment
What do users say about New Relic?
Reviewers appreciate New Relic for its robust real-time monitoring, detailed performance insights, and customizable dashboards that help them identify bottlenecks and optimize applications. They find its error tracing, alerting, and analytics useful for troubleshooting issues quickly, and value the ability to monitor both infrastructure and application health across diverse tech stacks. Most indicate the tool enhances their workflow and provides actionable data for development teams.
Users report that pricing is a major concern, with costs rising quickly for larger deployments and a complex pricing structure that can be difficult to predict. They feel the interface can be overwhelming or unintuitive, especially for new users, and note occasional bugs or support challenges.
Select to learn more
Who uses New Relic?
Based on 195 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
New Relic's key features
Most critical features, based on insights from New Relic users:
All New Relic features
Features rating:
New Relic alternatives
New Relic
Starting from
10
ManageEngine Applications Manager
Starting from
395
Per year
ManageEngine OpManager
Starting from
95
Per year
Atera
Starting from
129
/user
Per month
New Relic pricing
Pricing plans
Pricing details:
Enterprise
No pricing info
Features included:
- FedRAMP Moderate and HIPAA Eligibility with Data Plus
- Priority Ticket Routing
- 1 Hour Critical Initial Support Response SLA
- Optional: Full consumption pricing with no user licenses
User opinions about New Relic price and value
Value for money rating:
Of 46 reviews that provide robust commentary on New Relic's price and value, mention it in a positive light.
Reviewers indicate New Relic offers a generous free tier with useful features, which some find helpful for small projects or initial adoption. Some users say the platform provides robust functionalities and delivers value, especially for complex infrastructures, but they often report that costs rise quickly as needs grow. Reviewers appreciate recent improvements in pricing transparency but find the pricing model complex, with many features locked behind expensive paywalls. Some users report that the per-server or per-container pricing can be prohibitive for startups and SMBs, and they feel the paid plans are expensive compared to competitors.
, and
New Relic integrations (114)
Integrations rated by users
We looked at 195 user reviews to identify which products are mentioned as New Relic integrations and how users feel about them.
Integration rating: 4.8 (4)
“Let the team know when there are responses from a form in less than a few seconds.”
Zeahlot L.
Founder and CEO
Integration rating: 4.0 (3)
Integration rating: 4.0 (2)
Integration rating: 4.5 (2)
“It automates our contact library”
Oscar B.
HR Specialist
Integration rating: 5.0 (2)
“Great integration for alerting”
Ilya P.
SRE
Integration rating: 5.0 (2)
“Ho utilizzato tantissimo l'integrazione per eseguire deploy automatici quando il codice veniva aggiornato.”
Samuele R.
CTO
New Relic support options
Typical customers
Platforms supported
Support options
Training options
New Relic FAQs
New Relic has the following typical customers:
Freelancers, Small Business, Mid-size Business, Large Enterprises
These products have better value for money
Q. What is New Relic used for?
New Relic is an all-in-one observability platform that enables engineers to monitor, debug, and improve the entire technology stack. Designed for a wide range of industries, New Relic provides instant observability through its New Relic One platform and Quickstarts that help streamline instrumentation. The platform offers various capabilities and integrations, giving users a comprehensive view of their full-stack environment. Key features include AI-enabled capabilities like New Relic AI, AIOps, and AI Monitoring, as well as Application Performance Monitoring (APM) and APM 360, serverless monitoring, business observability, and SAP Monitoring. The platform also includes CodeStream integration, Interactive Application Security Testing (IAST), and vulnerability management tools. For digital experience, New Relic provides browser and mobile real user monitoring, session replay, and synthetic monitoring, along with web performance tracking. Infrastructure monitoring capabilities span Kubernetes, networks, and major cloud providers like AWS, Azure, and Google Cloud. New Relic offers log management with automatic logs obfuscation and OpenTelemetry support. Users can leverage the errors inbox, alerting, customizable dashboards, change tracking, and entity explorer for comprehensive data analysis. Designed with enterprise-level security, New Relic is GDPR compliant, ISO 27001 certified, SOC2 Type II verified, and FedRAMP compliant. The platform also offers root cause analysis tools, zero-day vulnerability alerts, and an observability value calculator to assess the business impact.
Q. Does New Relic support mobile devices?
New Relic supports the following devices:
iPhone, iPad, Android
Q. What level of support does New Relic offer?
New Relic offers the following support options:
FAQs/Forum, Phone Support, Knowledge Base, Email/Help Desk, 24/7 (Live rep), Chat
