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Sendbird
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Sendbird is the AI customer experience company.
Table of Contents
Sendbird - 2026 Pricing, Features, Reviews & Alternatives
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Sendbird overview
What is Sendbird?
Sendbird is the AI customer experience company. We provide the infrastructure that powers delight.ai – the branded AI concierge, and the Sendbird Communication Suite, the world’s #1 communication API platform. Together, they enable brands to deepen connection and deliver personal, trusted, and unforgettable customer experiences.
Trusted by 4,000+ leading apps—including DoorDash, Match Group, Noom, and Yahoo Sports—Sendbird powers over 7 billion conversations every month, offering exceptional reliability, security, and compliance that meet enterprise-level demands. Founded in 2013, Sendbird is backed by ICONIQ, SoftBank, Tiger Global and Y Combinator.
Key benefits of using Sendbird
Starting price
Alternatives
with better value for money
Sendbird’s user interface
Sendbird reviews
Overall rating
4.2
/5
31
Positive reviews
84
%
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend8.61/10
5
4
3
2
1
14
12
3
0
2
Darren A.
General Manager
Frank B.
Founder & CEO
Chad N.
SVP, Product & Technology
🎸Steven L.
CEO
Werner v.
WErner
Nour K.
Who uses Sendbird?
Based on 31 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
- Not enough reviewsSendbird's key features
Most critical features, based on insights from Sendbird users:
All Sendbird features
Features rating:
Sendbird alternatives
Sendbird
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No pricing info
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Starting from
14.99
Per month
Jira
Starting from
7.91
Per month
Reward Gateway
Starting from
No pricing info
Sendbird pricing
Value for money rating:
Starting from
No pricing info
User opinions about Sendbird price and value
Value for money rating:
To see what individual users think of Sendbird's price and value, check out the review snippets below.
Darren A.
General Manager
Frank B.
Founder & CEO
Sendbird integrations (10)
Sendbird support options
Typical customers
Platforms supported
Support options
Training options
Sendbird FAQs
Sendbird has the following pricing plans:
Pricing model: Free, Subscription
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. Who are the typical users of Sendbird?
Sendbird has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does Sendbird support?
Sendbird supports the following languages:
English, Arabic, Basque, Bulgarian, Catalan, Chinese (Simplified), Chinese (Traditional), Croatian, Czech, Danish, Dutch, Estonian, Finnish, French, Galician, German, Greek, Hebrew, Hindi, Hungarian, Icelandic, Indonesian, Irish, Italian, Japanese, Kazakh, Korean, Latvian, Lithuanian, Malay, Norwegian (Bokmal), Polish, Portuguese, Portuguese, Portuguese, Romanian, Russian, Serbian (Cyrillic), Serbian (Latin), Slovak, Slovenian, Spanish, Swedish, Thai, Turkish, Ukrainian, Vietnamese
Q. Does Sendbird offer an API?
Yes, Sendbird has an API available for use.
Q. What other apps does Sendbird integrate with?
Sendbird integrates with the following applications:
Sprinklr, Zendesk AI, Google Drive, Confluence, Salesforce Data Cloud, Notion, Intercom, Zendesk Suite
Q. What level of support does Sendbird offer?
Sendbird offers the following support options:
FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat, 24/7 (Live rep)