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Twine Logo

Intranet & collaboration platform

Table of Contents

Twine - 2026 Pricing, Features, Reviews & Alternatives

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Twine overview

What is Twine?

Twine is a cloud-based intranet and collaboration platform designed for organizations with dispersed workforces. The system includes a knowledge library, forums, calendars, polls and surveys, instant messaging, news and blogs, a workflow builder, and more.

Twine’s knowledge library allows users to store company information and policies in a structure library with unlimited categories. Files can be imported from OneDrive, Google Drive, and other storage applications, and attached to knowledge items. The mandatory read function allows users to assign documents to specific departments and groups, and view who has read each article. News and blog articles can be created using templates, organized with the blog index, and featured on the Twine dashboard. Content can be created and edited with the WYSIWYG editor, and users can embed images and videos within their articles.

An unlimited number of groups can be created in Twine, with configurable privacy levels controlled by each group’s admin. The people directory offers personalized profiles for each employee, and can record specific information with custom fields. Users can share ideas and ask questions in forums, subscribe to threads, and receive notifications for new comments. Instant messaging supports individual and group chats, and users can upload and attach files to chats. Twine’s workflow builder allows users to create their own custom forms for a range of purposes, such as collecting feedback, booking meeting rooms, and reporting maintenance.

Key benefits of using Twine

  • The knowledge library centralizes the storage of company information and policies, with editable HTML pages, the ability to attach multiple files to each knowledge item, and unlimited knowledge categories.

  • Forums allow members to ask questions, share ideas and experience, and subscribe to threads they are interested in.

  • Polls enable the collection of quick responses to issues, and surveys can be used to collect more detailed insight, feedback, and reviews.

  • Individual chats can be started with a single click, and group chats are also supported, with desktop notifications, image uploads, and file attachments.

  • Twine’s workflow builder allows users to create custom forms for a range of purposes, such as feedback collection, meeting room booking, and maintenance reporting, with the option to limit workflows to specific groups and configure output actions.
  • Starting price

    5.5per user /
    per month

    Alternatives

    with better value for money

    Twine’s user interface

    Ease of use rating:

    Twine reviews

    Overall rating

    4.4

    /5

    9

    Positive reviews

    100

    %

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend8.12/10
    Rating distribution

    5

    4

    3

    2

    1

    4

    5

    0

    0

    0

    Twine's key features

    Most critical features, based on insights from Twine users:

    Knowledge base management
    Self service portal
    Real-Time chat

    All Twine features

    Features rating:

    Access controls/permissions
    Activity dashboard
    Activity/News feed
    Alerts/Notifications
    Blogs
    Calendar management
    Catalog management
    Chat/Messaging
    Collaboration tools
    Commenting/Notes
    Communication management
    Configurable workflow
    Contact management
    Content management
    Customizable branding
    Customizable fields
    Customizable forms
    Customizable templates
    Data import/export
    Data security
    Discussions/Forums
    Document management
    Document storage
    Drag & drop
    Employee database
    Employee directory
    Employee photos
    Event calendar
    Feedback management
    File management
    File sharing
    Full text search
    Knowledge management
    Live chat
    Meeting management
    Policy management
    Search/Filter
    Survey/Poll management
    Surveys & feedback
    Tagging
    Task management
    Text editing
    Third-Party integrations
    Unified directory
    Wiki
    Workflow management

    Twine alternatives

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    5.5

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    Twine pricing

    Value for money rating:

    Starting from

    5.5

    /user

    Per month

    Pricing details
    Subscription
    Free trial
    Free plan
    Pricing range

    User opinions about Twine price and value

    Value for money rating:

    Twine support options

    Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Documentation
    In Person
    Live Online

    Twine FAQs

    Q. What type of pricing plans does Twine offer?

    Twine has the following pricing plans:
    Starting from: €5.50/month
    Pricing model: Free, Subscription
    Free Trial: Available

    These products have better value for money


    Q. Who are the typical users of Twine?

    Twine has the following typical customers:
    Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


    Q. What languages does Twine support?

    Twine supports the following languages:
    English


    Q. Does Twine support mobile devices?

    Twine supports the following devices:
    Android, iPhone


    Q. Does Twine offer an API?

    No, Twine does not have an API available.


    Q. What other apps does Twine integrate with?

    Twine integrates with the following applications:
    Dropbox Business, Zapier, OneDrive, Google Drive, Box, Microsoft Entra ID, Okta, Slack, LinkedIn for Business


    Q. What level of support does Twine offer?

    Twine offers the following support options:
    Phone Support, Email/Help Desk, Chat, Knowledge Base

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