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CMDB Software with Device Auto Discovery (2026)

Last updated: April 2026

CMDB Software Key Features

    Based on 168 user opinions, we identified 6 features that are important for any product in CMDB Software

  • Support Ticket Management

    Allow customers/users to submit support queries and service requests

    Average user rating

    4.7

  • Incident Management

    Manage and track all disruptions and incidents

    Average user rating

    4.7

  • Inventory Management

    Track and manage inventory levels to maintain proper supply

    Average user rating

    4.4

  • Service Level Agreement (SLA) Management

    Set and monitor service level agreements to ensure timely response and resolution

    Average user rating

    4.5

  • Workflow Management

    Create, design and manage workflows for repetitive tasks

    Average user rating

    4.4

  • Configuration Management

    Identify component attributes like servers, hardware, software, and manage relationships across all services

    Average user rating

    4.4
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20 software options

Freshservice logo

A complete IT service management (ITSM) tool for business

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Freshservice is an online ITIL service desk with ticketing & asset management capabilities, and incident, problem, change, release, and knowledge management tools.

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IT Service Desk & Asset Management Software

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SolarWinds Service Desk is a fully integrated service desk and asset management solution that allows IT and other service providers to effectively manage and connect service requests to IT assets. Code-free customization allows customers to fully deploy a robust ITSM solution within days.

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BOSSDesk logo

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BOSSDesk provides a fully integrated Service Desk/Help Desk solution with a CMDB for both Cloud and On-premise. It has been highly ranked by customers for providing an affordable ITSM solution with great user experience, wide range of features, and excellent customer support.

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Device42 logo

Automated IT infrastructure visualization & management tools

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Device42 is an IT infrastructure solution for the management of assets, devices, IP addresses, cabling, inter-dependencies, role-based access, auditing and more

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

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Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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Deepser logo

IT service desk, CRM, and asset management software

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Manage the inventory of company resources and obtain complete visibility of the infrastructure: devices, machinery, contracts, licenses etc. Link tickets to the associated resource and monitor failure times. Track relationships between resources and optimize purchases. Modular and scalable.

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HaloITSM logo

ITSM solution for managing incidents & assets

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HaloITSM is an IT service management solution that helps businesses streamline the entire incident lifecycle, from ticket creation to issue resolution. It enables professionals to update the status of incidents and view details including ticket ID, priority level, issue summary, and date created.

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AssetSonar logo

IT Asset Management Software

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EZO AssetSonar is a powerful next gen, IT asset management platform that provides full visibility into hardware, software, and licenses. By consolidating asset data and automating processes, IT teams can reduce risk, cut costs, and enhance compliance across their entire digital ecosystem.

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Faddom logo

Real-time dependency mapping made easy.

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Faddom ensures CMDB accuracy with live, agentless mapping of apps and infrastructure. Automatically update CIs without scans or credentials.

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vScope logo

Effortless IT Reporting. Everything in one place.

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vScope is an IT asset management tool that automatically inventories and creates an overview of an organization’s IT information. With vScope IT departments can create powerful reports and analyzes which will ensure a stable and cost efficient delivery of IT.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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i-doit logo

IT documentation and CMDB solution

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i-doit is a cloud-based-based open-source IT documentation and configuration management database (CMDB) software. With i-doit, users can document and manage their IT systems via a unified portal.

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Raynet One logo

Find out more on www.raynet-inc.com.

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Complete data is the basis for managing IT assets, optimizing costs and minimizing risks.

TThe integration of different data sources and the preparation of concise dashboards and reports serve as a decision-making base and enable you to effectively manage data with the highest data quality.

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SmartITSM logo

Cloud-based IT service management and help desk software

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SmartITSM is a cloud-based help desk software that helps businesses handle ticketing processes, update calendar overviews, and create service catalogs on a unified platform.

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FNT Command Platform logo

Hybrid infrastructure and data center management platform

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The FNT Command Platform enables the efficient management of IT, telecommunications and data center infrastructures as a digital twin – from the physical level through virtual components and applications to services – independent of the manufacturer and in a uniform data model.

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Firefly logo

Bring your cloud up to code

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Firefly's Cloud Asset Management enables real-time visibility and control over your entire cloud footprint including multi-cloud, multi-accounts, K8s, and SaaS applications.

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Cloudaware logo

Cloud management platform for enterprise IT teams

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Cloudaware is a CMDB software for multi-cloud management.
It offers real-time asset discovery, full visibility, and change control to block non-compliant configs. IT teams gain insights, reduce risk, and resolve issues faster—without manual input or blind spots.

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Versio.io logo

CMDB, IT Asset Management, Governance, Security

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Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

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ServiceTonic logo

ServiceTonic targets small and medium size enterprises

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ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

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