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Top Rated Issue Tracking Software with Knowledge Base Management in 2026 - Page 3

Last updated: March 2026

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106 software options

ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

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ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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OneDeck logo

Business management platform

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Smart, intelligent and automated platform for all your business management needs

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MantisHub logo

Cloud-based issue and bug tracking solution

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MantisHub is a cloud-based issue tracking solution designed to help businesses track issues and bugs over the web via an easy-to-use interface. It serves a wide range of clients including end-users, managers, and developers by generating off-the-shelf reports, analyzing trending charts, and conducting in-depth analyses.

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Planio logo

Manage Sofware Projects in One Place

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Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.

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ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

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Simplisys ServoDesk is an IT service and support management platform for SMB's. Features include facilities management, an agile service desk, IT service management, employee relations, and an enterprise service desk for managing inter-departmental relationships and service requests.

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Hipporello Service Desk for Trello logo

Tool that turns Trello Board into a service desk

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Hipporello Service Desk for Trello is a software that connects customers and employees to their support, IT, and business teams by creating Trello cards via online forms and emails.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

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Canfigure provides integrated or standalone CMDB, Asset Management, Change Management and Service Desk. The highly adaptable design means you can configure the software yourself to cater for any business requirement. Both on-premise and cloud deployment available.

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ChangeGear logo

Comprehensive change and service management.

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ChangeGear Service Desk is a cloud-based ITSM platform that helps organizations to manage IT services, resolve requests, and facilitate ticket routing

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Axosoft logo

Scrum software for agile teams

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Axosoft - formerly OnTime - is a feature-rich Scrum software, developed particularly for agile software projects and teams. The product understands a world where venture stakeholders are connected by the Internet rather than by location.

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USU Knowledge Management logo

Knowledge Management Platform for Customer Service

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USU Knowledge Management is a knowledge management platform designed to centralize the internal knowledge of a company in a single & accessible database. It features supports AI-powered search, inter-agent chat, e-learning, social media management, feedback management, & more.

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Pazo logo

Operational Excellence Simplified

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Mobile First
GPS Enabled
QR/NFC Support
Integrations Ready
AI Enhanced
Offline Support

Pazo enables teams to log, monitor, and resolve issues swiftly. With automated workflows, real-time updates, and detailed analytics, stay on top of on-ground issues, reducing downtime and improving service.

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Juno.one logo

Centralized platform for managing projects, issues and tests

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Juno.one is a solution for software developers, software delivery companies, and software integrators across the globe. It can be used to create different types of projects, manage team schedules, oversee testing processes, and more. It offers features for agile teams and companies of all sizes and provides detailed test case management, time planning and tracking, issue management, project documentation, and customizable dashboards for project overview.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

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ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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PICC Software logo

Integrated platform with knowledge and innovation management

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Capture, connect and share knowledge
from experience feedbacks, documents and IoT devices to enhance your business intelligence and innovation capability.

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Iteration X logo

The AI-native project management app

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Iteration X is an AI-native, context-aware project management app that helps your team ship products faster.

The ITX Copilot uses your team’s knowledge base, documents, URLs and project history to help create and resolve all types of tasks, from design to development to product management.

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Rely logo

Intelligent case management platform

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Rely is an intelligent case management system that helps organizations prevent, detect and respond to workplace issues, such as bullying, harassment, discrimination, violence, and abuse. It helps administrators address the root causes of issues to help prevent the same issues from happening over and over again.

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Virima logo

Intelligent CMDB automation and complete IT asset management

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Virima is a SaaS platform for businesses to manage IT operations and report potential challenges. It provides IT insights for decision-making through automated infrastructure discoveries and service mapping. The platform is designed to help companies simplify IT operations and systems management.

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Intelocate logo

Operations management platform

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Intelocate is a complete operations platform for multi-location businesses that helps create efficiencies from head office through to the frontline by consolidating issue reporting and resolution, task management, communication, and reporting tools into a single, intuitive dashboard.

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Capacity logo

Artificial Intelligence-based knowledge management solution

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Capacity is an AI and knowledge management solution designed to help organizations automate operations related to customer help desks, project workflows, and data storage. With the drag-and-drop interface, users can organize information using folders, dialogues, and custom sharing rules.

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Wowdesk logo

Omnichannel customer service help desk software

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Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

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WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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Taqtics logo

Operations management platform for retail & restaurants

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Taqtics is an operations management platform designed specifically for retail and restaurant industries, to help drive consistent and compliant store operations by giving managers the tools they need to effectively manage day-to-day operations across dispersed stores.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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AuditFindings.com logo

Audit issue management solution for businesses

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AuditFindings is a web-based solution that assists small to large organizations issue tracking through automatic audit trails. Key features include social commenting, data import, issue tagging, document management, reporting, and notifications.

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Essembi logo

The OEE Platform for Manufacturing Teams

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Essembi is purpose-built to help software teams with issue tracking. Centralize bug reports, prioritize fixes, and monitor resolution progress. From issue creation to completion, customize Essembi for your issue workflow, enhancing team coordination and accelerating problem-solving.

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