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Top Rated Issue Tracking Software with Public administrations - Page 5

Last updated: September 2026

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164 software options

FinishLine logo

Real-time Inspection, Maintenance & Punchlist for buildings.

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FinishLine a simple yet powerful tool to manage inspections and punch lists.

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Simplify360 logo

Customer experiences tools Software

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One inbox for all customer interactions. We enable businesses to streamline support and deliver great CX with our AI-powered customer support platform.

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Tesseron logo

work with the flow

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Tesseron ist die Service-Management-Plattform für den Mittelstand – transparent. automatisiert. integriert und made in Germany

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Juno.one logo

Centralized platform for managing projects, issues and tests

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Juno.one is a solution for software developers, software delivery companies, and software integrators across the globe. It can be used to create different types of projects, manage team schedules, oversee testing processes, and more. It offers features for agile teams and companies of all sizes and provides detailed test case management, time planning and tracking, issue management, project documentation, and customizable dashboards for project overview.

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IncidentMonitor logo

Service desk software with self-service web portal support

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IncidentMonitor is an on-premise or cloud-based help and service desk solution, delivering process management, support ticketing and self-service web portals

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CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

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SeeClickFix 311 CRM enables efficient resident-government communication, streamlining request management and enhancing engagement with reporting tools.

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Faveo Helpdesk logo

Faveo Helpdesk helps simplify the customer support process

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Faveo Helpdesk has served various clients across the globe to track and manage customer support. It helps your team stay organized. Faveo is integrated with email, phone, chat, social media (Facebook, Twitter), and many third-party applications. It is easy to install, easy to use, and cost-effective.

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Rollbar logo

Full-stack bug and issue tracking for web and mobile apps

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Error monitoring & tracking tool that helps software developers, DevOps, QA, and Support engineers release better quality code faster. Instrument Rollbar SDK with your code to handle exceptions and collect data for debugging. Supports JavaScript, Ruby, Python, Java, .NET, iOS, Android, Go, and more.

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C2 logo

The ultimate ITSM platform

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C2 ITSM is an integrated IT service management software designed for organizations looking to provide highly refined quality service delivery. It’s also an ITIL-ready and codeless service desk built for reaching ultimate automation potential and operating best-in-class ticketing.

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Alcea IssueTrack logo

Cloud-based issue management software

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Alcea IssueTrack is a cloud-based issue management software designed to help organizations report, view, track, and manage issues across processes, departments, and workflows via a unified portal. The application enables businesses to streamline the prioritization and progression of reported incidents, monitor available resources, and analyze the productivity of employees.

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iWorQ logo

Community development and public works management

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iWorQ is a cloud-based operations management solution for public works and community development departments. The platform offers tools for managing permits, business licenses, planning and zoning, work orders, fleets, assets, facilities, projects, employees, and more.

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OTRS logo

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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HappyFox Help Desk logo

AI-powered help desk and ticketing software

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Track customer and internal issues from intake through resolution with ownership, priority, status, SLA targets, private notes, tasks, and complete activity history. Smart Rules automate routing and escalation, while dashboards and reports reveal volume, trends, and team performance.

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EthicsPoint logo

Incident management & issue hotline service

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EthicsPoint by NAVEX is the world leader in hotline and incident management and is trusted by more than 9,000 customers globally.

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Tracker logo

Customer Service and Support Management Software

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Tracker provides adaptable tools to help streamline the issue tracking process, manage workloads, increase productivity, and directly impact the bottom line.

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Bugfender logo

Bug tracking & log management tool for software developers

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Bugfender is a bug tracking software designed to help developers view mobile or web application logs and track and resolve bugs or issues on a unified platform. It enables IT teams to automatically send device logs to the server and organize them by sessions, devices, and application versions.

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Jamio openwork logo

Workflow Managment, Nocode, Development Platform, Cloud.

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Jamio is a no-code business process management platform designed to create cloud applications. The applications created on Jamio openwork platform helps companies drive digital transformation. It can automate and simplify company procedures, manage documents , offer collaboration tools and much more

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Arena QMS logo

Cloud-based quality and compliance management software

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With Arena QMS, organizations can track and resolve product issues effectively to ensure product launch success. Arena QMS’s ticket management ties product issues as tickets related to the product record to enhance product quality, speed innovation, and increase profitability.

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ZenHub logo

Productivity management for disruptive software teams.

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ZenHub helps agile software development teams track the progress of issues as they move across each workspace pipeline.

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LogMeIn Resolve logo

Unified endpoint management for IT teams and MSPs.

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Unified endpoint management for IT teams and MSPs. Automate updates, secure every device, and resolve issues from one platform.

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ManageEngine ServiceDesk Plus logo

Cloud IT Help Desk Software

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ManageEngine ServiceDesk Plus is a help desk software and asset management tool for small, mid-size & large enterprises to manage and troubleshoot IT requests

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MSP Manager logo

Boost your business

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MSP Manager is web-based help desk and billing software to help you run your IT service business with maximum efficiency.

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JIRA Service Management logo

IT service platform for unified support

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JIRA Service Management is an AI-based platform that unites teams to deliver exceptional service experiences. It helps managers scale support across IT, HR, engineering, and customer service with customizable help centers, automated workflows, and self-service tools. Featuring virtual agents and integration with Atlassian's teamwork graph, it connects people, work, and goals while reducing disruptions and improving incident resolution.

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osTicket logo

Open-source customer support ticket system

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osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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Jira logo

Project management and work tracking software

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Jira lets you log and track bugs and issues associated with projects, create stories, assign, prioritize and track them. For any team, any size. Get started!

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