getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Issue Tracking Software for Public Administrations (2026) - Page 2

Last updated: February 2026

1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


85 software options

Vivantio logo

Flexible Software. Focused Service.

learn more
Vivantio is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about Vivantio

Users also considered
ServiceNow Customer Service Management logo

Automate requests and deliver effortless experiences

learn more
ServiceNow Customer Service Management is available for Public Administrations and offers the following support options: Chat, 24/7 (Live rep), Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about ServiceNow Customer Service Management

Users also considered
HappyFox Help Desk logo

Helpdesk, customer support software

learn more
HappyFox Help Desk is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about HappyFox Help Desk

Users also considered
Giva logo

Cloud based help desk software for businesses of all sizes

learn more
Giva is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Giva

Users also considered
Groove logo
Category Leaders

Cloud-based helpdesk solution for small businesses

learn more
Groove is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Groove

Users also considered
Project Insight logo

Cloud-based software for managing projects and related tasks

learn more
Project Insight is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, FAQs/Forum, Phone Support.

Read more about Project Insight

Users also considered
TOPdesk logo

The service management platform that makes service happen

learn more
TOPdesk is available for Public Administrations and offers the following support options: FAQs/Forum, 24/7 (Live rep), Knowledge Base, Email/Help Desk, Chat, Phone Support.

Read more about TOPdesk

Users also considered
Kayako logo

AI-enabled unified customer service platform

learn more
Kayako is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Chat, 24/7 (Live rep), Phone Support.

Read more about Kayako

Users also considered
Usersnap logo

Usersnap helps software companies to collect user feedback

learn more
Usersnap is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep).

Read more about Usersnap

Users also considered
Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

learn more
Alloy Navigator is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Email/Help Desk, Phone Support, FAQs/Forum.

Read more about Alloy Navigator

Users also considered
Vision Helpdesk logo

Help Desk, Live Chat Software, and ITSM / ITIL Service Desk

learn more
Vision Helpdesk is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk, Chat, Phone Support, 24/7 (Live rep).

Read more about Vision Helpdesk

Users also considered
osTicket logo
Category Leaders

Open-source customer support ticket system

learn more
osTicket is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Email/Help Desk, Phone Support.

Read more about osTicket

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Cayzu

Users also considered
Binfire logo

Project management & collaboration software With Agile

learn more
Binfire is available for Public Administrations and offers the following support options: 24/7 (Live rep), FAQs/Forum, Phone Support, Email/Help Desk, Chat.

Read more about Binfire

Users also considered
NABD System logo

Omnichannel Customer support & Help Desk software-FREE PLAN

learn more
NABD System is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, 24/7 (Live rep), FAQs/Forum, Phone Support.

Read more about NABD System

Users also considered
HelpSpace logo

Customer Support Software for SMBs

learn more
HelpSpace is available for Public Administrations and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about HelpSpace

Users also considered
EcholoN logo

Helpdesk software for managing customer service processes

learn more
EcholoN is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

Read more about EcholoN

Users also considered
Intelex EHS Software logo

Web-based EHS and quality management software

learn more
Intelex EHS Software is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, Phone Support.

Read more about Intelex EHS Software

Users also considered
CivicPlus SeeClickFix 311 CRM logo

311 request and work management application

learn more
CivicPlus SeeClickFix 311 CRM is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about CivicPlus SeeClickFix 311 CRM

Users also considered
ZilicusPM logo

Web-based Project Management & Collaboration Software.

learn more
ZilicusPM is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, Chat.

Read more about ZilicusPM

Users also considered
Twproject logo

Complete & Friendly project management for all teams

learn more
Twproject is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, Phone Support.

Read more about Twproject

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about ALVAO Service Desk

Users also considered
Planio logo

Manage Sofware Projects in One Place

learn more
Planio is available for Public Administrations and offers the following support options: FAQs/Forum, Email/Help Desk, Phone Support, Knowledge Base, Chat.

Read more about Planio

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
ServoDesk is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

Read more about ServoDesk

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Canfigure is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum.

Read more about Canfigure

Users also considered