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Best Issue Tracking Software - Page 4

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157 software options

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Pivotal Tracker logo

Pivotal Tracker

4.3
(124)

Agile project management tool for developers

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Pivotal Tracker is an award winning, easy to use collaboration and web-based project management software for agile development teams. It keeps everyone, even distributed teams focused and on the same page, with an integrated, always up to date story board.

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ServiceNow Customer Service Management logo

ServiceNow Customer Service Management

4.3
(120)

Cloud-based customer service management software

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ServiceNow Customer Service Management is a cloud-based software designed to help businesses handle and resolve clients' queries through omni-channel communication, work order assignment, case management, and more. With the Playbooks for CSM module, agents can request information to/from clients, create tasks for team members, and visualize the entire case process lifecycle on a unified platform.

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Sentry logo

Sentry

4.8
(59)

Track exceptions with modern error logging

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Sentry provides error tracking and crash reporting so every developer can instantly see how their production code affects real users and automatically triage and resolve issues as part of their existing workflow. Sentry aggregates and adds important context to stack traces and tells you the users, services, and servers that were affected.

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Marker logo

Marker

4.8
(52)

Visual bug reporting tool

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Marker.io is a visual bug tracking tool which enables users to capture & report visual bugs, ideas & tasks in Jira, Trello, GitHub, Gitlab, Asana, & more

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Giva logo

Giva

4.9
(44)

Cloud based help desk software for businesses of all sizes

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Giva is a cloud-based, HIPAA compliant ITIL help desk software for any size organization. Highly customizable, but easy to deploy and accessible via mobile, tablet and desktop, eHelpDesk provides features for measuring customer satisfaction, responsiveness and team productivity.

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zipBoard logo

zipBoard

4.4
(88)

Bug tracking solution for web developers and designers

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zipBoard is a cloud-based website annotation solution designed to help web developers and designers create and manage bug reports & collect feedback. Key features include task management, commenting, email notifications, collaboration tools, version control, progress tracking & project management.

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Kayako logo

Kayako

4.0
(161)

Unified customer service platform

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Kayako - Issue Tracking Software made personal and simple with a unified customer service platform that helps you build closer relationships.

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OTRS logo

OTRS

4.5
(66)

Helpdesk software for customer service management teams

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OTRS is a helpdesk software designed to help businesses manage resources, workflows, internal communication processes, customers, service requests, and more on a centralized platform. Administrators can configure access permissions, enabling agents to view client data.

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Usersnap logo

Usersnap

4.7
(46)

Usersnap helps software companies to collect user feedback

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Usersnap is a feedback platform that helps software companies to collect customer feedback and measure user experience (CSAT, NPS, CES), to do visual issue tracking for QA, UAT and beta testing. All-in-one platform. Get all metadata (screen size, browser, etc), screenshots, and screen recordings.

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Groove logo

Groove

4.5
(66)

Support, Simplified.

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Groove enables teams small or large to stay on the same page and provide there customers with the personalized experience they deserve.

Groove is built for growing teams. You’ll get everything you need to be more productive and make your customers happier, without the hassle of a complicated helpdesk.

And it’s a more personal experience for your customers…

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Tracker logo

Tracker

4.4
(66)

Customer Service and Support Management Software

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Tracker provides adaptable tools to help streamline the issue tracking process, manage workloads, increase productivity, and directly impact the bottom line.

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Cayzu logo

Cayzu

5.0
(31)

Cloud Based Ticket Management & Help Desk Software

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Cayzu Help Desk allows you to handle a variety of issues with a beautiful and easy to use interface. Track every ticket, track email conversations, and track where the fires are. Prioritize and categorize tickets while automating repetitive tasks and analyzing your workflow.

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Bird Eats Bug logo

Bird Eats Bug

4.7
(43)

Spend less time on bugs: screen recording + technical logs.

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By combining screen recording with technical logs, Bird Eats Bug saves on average 2-4 hours/user/day on dealing with technical issues. The tool requires no technical setup so any company can start using it within a few minutes to achieve efficiency gains from Day 1.

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Shake logo

Shake

5.0
(29)

Bug and issue tracking software

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Shake is a bug and feedback reporting tool for mobile applications that helps testers report bugs. It enables developers to manage and resolve raised issues and bugs faster.

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MantisBT logo

MantisBT

4.1
(93)

Open source web-based bug tracking system, written in PHP

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MantisBT is an open source, bug and issue tracking software written in PHP, and under GNU protocol, facilitating the collaboration of team members and clients

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atSpoke logo

atSpoke

4.7
(38)

Reduce Internal Repetitive Requests

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Tired of answering "What's the WiFi password?" atSpoke auto-resolves more than 40% of requests using AI, and the more you use atSpoke, the smarter the machine learning gets. When you don't need to worry about answering the same FAQ over and over again, your team can focus on more important tasks.

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Project Insight logo

Project Insight

4.4
(56)

Automate Your Work. Unify Your Data. Make Your Life Easier.

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Empowers team members to escalate problems that arise on tasks and projects, in order to resolve them faster. Issues can be posted on tasks, project or folder.

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NABD System logo

NABD System

4.6
(38)

Omnichannel Customer support & Help Desk software-FREE PLAN

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Simple, scablable & powerful issue tracking solution with advanced workflow for managing and automating issues resolution life cycle with smart guidance and SLA

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SeeClickFix logo

SeeClickFix

4.4
(46)

311 request and work management application

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SeeClickFix is a 311 request and work management application designed to help organizations bridge the communication gap between residents and their local governments. It enables professionals to create a ticket and send it to the concerned department when an issue is reported.

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Binfire logo

Binfire

4.9
(26)

Project management & collaboration software With Agile

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Complete bug tracking associated with tasks

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ZilicusPM logo

ZilicusPM

4.7
(31)

Web-based Project Management & Collaboration Software.

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ZilicusPM is a web-based management software that helps businesses with advance task scheduling, risk management, issue tracker, document management and collaboration features using an intuitive interface. It has features such as online project management software and desktop-like performance.

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Instatus logo

Instatus

5.0
(21)

Status page software

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Instatus is a cloud-based status page software that allows users to communicate their status using incidents and maintenances. It provides templates and supports multiple languages. Users can also use components & groups and add 3rd party ones. Statuses can be automated with monitoring services.

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osTicket logo

osTicket

4.3
(45)

Customer support ticket system

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osTicket is an open source customer support ticket management software. The application enables you to gather all incoming enquirers from email, web forms and phone calls into one platform. You can then filter tickets and route them to the right agent. You use the auto-assigner and auto-responder to set repeated workflows and actions for certain ticket types. The free customer support app also offers a customer self-service portal and dashboard reports.

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DevonWay logo

DevonWay

4.6
(30)

Quality, work, and safety management software

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DevonWay is a Quality, Work, & Safety management software tailored to exact requirements to achieve compliance, continuous improvement & safe work environments

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Planio logo

Planio

4.7
(26)

Manage Sofware Projects in One Place

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Planio is an issue tracker and agile project management tool based on open-source Redmine. You'll be able to manage projects using agile methodologies such as scrum, host git/svn repos and manage documentation all in one place.

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