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IT Service
Page 4

IT Service Software with Configuration Management (2026) - Page 4

Last updated: April 2026

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Features

Configuration Management

API(78)

Third-Party Integrations(74)

Activity Dashboard(79)

Alerts/Notifications(85)

Integrated with

QuickBooks Online(8)

Microsoft 365(21)

Microsoft Outlook(15)

Google Calendar(10)

Jira(25)

Pricing model

Free(16)

Open Source(4)

Free Trial(73)

One Time License(4)

Subscription(74)

Devices supported

Mac(50)

iPad(45)

Android(48)

Linux(63)

Web-based(88)

iPhone(49)

Windows(75)

Organization types

Small Business(86)

Non Profit(51)

Large Enterprises(88)

Public Administrations(44)

Freelancers(36)

Mid Size Business(85)

User rating

All Reviews

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90 software options

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Alemba Service Manager

3.7

(6)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ASM automates your ITSM with a no code workflow engine

Alemba Service Manager enhances IT service support by providing a service catalog, supported by workflow automation. ASM streamlines incident and request management, with real-time analytics for improved efficiency, user satisfaction, and alignment with business objectives.

Read more about Alemba Service Manager

Users also considered

VIZOR IT Asset Management

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ITIL Certified IT Service and Asset Management Solution

VIZOR is an ITIL Certified IT Service and Asset Management Solution. Features include automatic ticket assignment, license management, knowledgebase, email integration, SLA support, self-service portal, network discovery, integrations with SCCM and LANSweeper. On-premise or Cloud. Try for Free.

Read more about VIZOR IT Asset Management

Users also considered

Versio.io

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

CMDB, IT Asset Management, Governance, Security

Versio.io continuously and automatically detects and documents changes in businesses and IT landscapes. Data from third-party applications that companies use to run business processes, monitor the IT landscape and control IT service management can be seamlessly integrated.

Read more about Versio.io

Users also considered

ServiceTonic

4.5

(2)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

ServiceTonic targets small and medium size enterprises

ServiceTonic is a help desk software solution that centralizes support ticket and request management through multiple channels including web, mobile, email, phone, chat, and QR codes. It aligns with ITIL best practices to help IT departments effectively manage services. Key features include automation, knowledge management, and asset management.

Read more about ServiceTonic

Users also considered

AlertFind

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Multi-channel emergency notification and IT alerting system

AlertFind is a multi-channel, 2-way emergency notification and IT alerting system that helps organizations notify employees immediately and manage incidents ranging from natural disasters to system outages. It includes automatic contact updating, geofencing, multi-language support, and more.

Read more about AlertFind

Users also considered

Miradore Management Suite

5.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Cloud-based platform for monitoring IT assets.

Miradore Management Suite is an information technology asset management (ITAM) solution that helps enterprises manage the entire IT asset lifecycle, from procurement to retirement. Users can configure system settings to approve/deny installation requests across network devices.

Read more about Miradore Management Suite

Users also considered

HEINZELMANN

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Issue tracking software for the IT sector

HEINZELMANN is an issue tracking software designed to help businesses track computer hardware and software inventories, licenses, and orders. Administrators can capture, maintain, and administer critical information about assets such as health status in real-time.

Read more about HEINZELMANN

Users also considered

theSavvySuite

4.0

(1)

Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews

Comprehensive solution for identity management & IT services

theSavvySuite is a comprehensive software solution that focuses on the integration between business and IT. It combines an intuitive service catalog, identity management, and automated processes to help organizations efficiently manage their IT services and resources. The product's modular design and extensive integration capabilities make it suitable for companies of all sizes, from small businesses to large enterprises.

Read more about theSavvySuite

Users also considered

Serviceware Processes

(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Read more about Serviceware Processes

Users also considered

Sygma

(0)

Cloud-based & on-premise platform for IT management.

Sygma is a cloud-based platform that helps streamline IT service processes with ticketing, time tracking, knowledge management, and online billing for managed services providers (MSPs) and developers. With Sygma's centralized platform, IT teams can efficiently manage tasks, information, and processes, all within a single platform. The software provides access to information from anywhere, at any time, with tools for quick and easy management of IT service-related operations.

Read more about Sygma

Users also considered

KIX

(0)

Cloud-based ITSM software

KIX is a service management software solution for IT service management (ITSM) and technical customer service. It offers features tailored for organizations of all sizes, from SMEs to large enterprises in the public and private sectors.

Read more about KIX

Users also considered

EKIALIS Explore

(0)

Industrial systems mapping solution for preventing risks

Designed for small to large businesses, EKIALIS Explore is a risk management solution that helps create and manage application mapping for industrial systems (IS) such as buildings, servers, applications, data flows, contracts, and more.

Read more about EKIALIS Explore

Users also considered

Managed Service Providers (MSPs)

(0)

MSP solution for enhanced service delivery

Sunrises's MSP solution enables Managed Service Providers (MSPs) to streamline their operations, optimize resources, and deliver top-notch service. Featuring an intuitive HTML5 interface and advanced functionalities like dynamic searching, complex SLA management, and a customizable self-service portal, this software helps MSPs enhance their operational efficiency and drive business growth.

Read more about Managed Service Providers (MSPs)

Users also considered

Serviceware Processes

(0)

ITSM Software, Helpdesk & Service Desk for IT Organizations

Serviceware offers intelligent solutions for digitizing and automating service processes and enabling companies to optimize their service costs. Key features include a service-catalogue, self-service portal, configuration and knowledge base management and process control.

Read more about Serviceware Processes

Users also considered

TACO

(0)

Auditing Policy Monitoring Tool

TACO can apply auditing policies to your organisation’s overall infrastructure environment. TACO covers compliance frameworks like CIS, POPI and GDPR, to name a few.

Read more about TACO

Users also considered

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