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Remote Monitoring and Management Software with Role-Based Permissions (2026) - Page 3

Last updated: April 2026

Key features of Remote Monitoring and Management Software

Based on GetApp's analysis of verified user reviews collected between July 2021 and August 2024.

  • Server Monitoring: Reviewers highlight the ability to monitor almost all server operational parameters, providing detailed real-time data and critical alerts for preventive actions. 97% of reviewers rated this feature as important or highly important.
  • Real-Time Monitoring: Users value the detailed, immediate insights into network and device status, helping to quickly identify and resolve issues and ensuring service continuity. 96% of reviewers rated this feature as important or highly important.
  • Patch Management: Reviewers appreciate the automated and customizable patch updates, which enhance security and stability while saving time on system maintenance. 92% of reviewers rated this feature as important or highly important.
  • Deployment Management: Users commend the ease of deploying software and updates remotely, reducing downtime and improving efficiency across multiple devices. 92% of reviewers rated this feature as important or highly important.
  • Remote Access/Control: Reviewers highlight the ability to remotely access and control devices, enabling quick troubleshooting and reducing the need for on-site visits. 91% of reviewers rated this feature as important or highly important.
  • Access Controls/Permissions: Users value the customizable access controls, allowing granular permissions management to ensure security and compliance while facilitating role-based access. 89% of reviewers rated this feature as important or highly important.
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57 software options

NinjaOne logo

Unified endpoint management & IT automation platform

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NinjaRMM offers all the features, flexibility, and power MSPs need in a fast-to-setup, easy-to-manage package. Our centralized, policy-based management approach puts automation at the center of your endpoint management strategy while our modern UI drives radical improvements to efficiency.

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N-central logo

On-premise and hosted RMM software for MSPs

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N-central is an endpoint detection and response software designed to help managed service providers (MSPs) prevent, detect, respond to, and recover from threats.

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N-sight RMM logo

Cloud-based remote monitoring and management platform

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N-sight RMM is a cloud-based remote monitoring and management (RMM) platform designed to assist with managing, maintaining, and protecting IT.

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Teramind logo

Employee Monitoring, Insider Threat & Data Loss Prevention

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Teramind is an employee monitoring, insider threats detection and data loss prevention solution. Track all activity and productivity of employees, privileged users, remote workers to prevent IP and data leaks.

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Remote Desktop Manager logo

The best remote connection manager in the industry

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Remote Desktop Manager (RDM) centralizes remote connection and credential management in one secure, cross-platform platform. Manage 50+ protocols, enforce role-based access and 2FA, track sessions, and access offline — great for teams or solo users alike.

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Galileo logo

Galileo | See anything. Solve ANYTHING.

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An infrastructure observability platform with performance optimization, real-time alerting, reporting, and capacity planning insights.

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AlertOps logo

Incident & response management tool for IT & DevOps teams

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AlertOps is an incident & response management solution which helps NOC, ITOps, & DevOps teams manage & collaborate on critical issues. With real-time alerts, multi-tiered escalation & routing methods, AlertOps enables teams to highlight unique actions & address them immediately.

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Kaseya VSA logo

IT systems management software for internal IT and MSPs

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Kaseya VSA is a cloud-based Remote Monitoring and Management (RMM) software built for IT professionals. It allows users to monitor, manage, and secure any endpoint from anywhere. Kaseya VSA offers automated IT solutions with comprehensive monitoring and alerting capabilities, automated patch management, auto-remediation of routine IT issues, asset and inventory management, and remote access and control for troubleshooting.

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Securden logo

An industry-leading Privileged Access Management platform.

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With Securden, you can achieve Remote Monitoring and Management by enabling one-click RDP, SSH, and SQL access without exposing passwords. Gain full visibility, audit every session, and control privileged access across hybrid and remote environments.

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TeamViewer ONE logo

Remote support, remote access & device management software

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TeamViewer Remote Monitoring and Management enables proactive monitoring, asset tracking, patching, and secure remote support.

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GoodAccess logo

Zero Trust Architecture as a Service

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Top-rated Zero Trust SASE/SSE for network security and regulatory compliance. Protect your business, anytime, anywhere.

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TSPlus logo

The Simplest and Most Affordable Remote Access Software

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Try the best value-for-money alternative to Citrix and Microsoft RDS. Get your team to start working remotely today in a secure environment on any device and browser. Safely web-enable your business applications to provide online access to the tools and documents your teams need.

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RG System Suite logo

100% French SaaS suite for MSPs

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The RG System Suite platform is ideal for IT service providers who want to centralise, automate and secure infrastructure management

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Secure Remote Worker logo

Secure Endpoints for Remote & In-Office Environments

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Secure Remote Worker addresses the challenges faced by BPOs & Contact Centers enabling them to create a secure and compliant remote working environment that allows them to scale faster.

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Securden Unified PAM logo

Access Governance redefined for Hybrid environments

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Control permitted privileged access, keep a watchful eye on it, and safeguard your business from insider threats. All privileged sessions and keystrokes may be recorded and stored using Securden Unified PAM for forensic use. Record remote sessions for playback and keep your employees responsible.

Read more about Securden Unified PAM

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Teamogy logo

All-in-one cloud platform for projects, finances & teams

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Teamogy is a secure all-in-one cloud platform for managing projects, finances, documents and teams. Includes budgeting, time tracking, invoicing, reporting, integrations and automation. Accessible anytime, scalable for startups to enterprises.

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Jibble logo

Meet the new standard in employee time tracking.

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The 100% free time tracking and attendance software for deskless teams, helping prevent buddy punching and time theft with GPS tracking, facial recognition, and automated timesheets.

It's easy-to-use, and free forever for unlimited users.

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Secomea logo

Secure Remote Access solution purpose-built for OT equipment

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Secomea is a Secure Remote Access (SRA) solution purpose-built for industrial networks and OT equipment.
Over 9.500 customers around the world use it every day across thousands of sites to manage remote access to their machines and prevent downtime.
Let us help you defend your factory floor.

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PRTG Enterprise Monitor logo

Tool to keep control of large IT and optimize performance

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PRTG Enterprise Monitor scales to large IT environments with several devices and systems across multiple locations, providing control of increasingly complex infrastructures.

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Ericsson NetCloud Manager logo

Manage network connectivity and security from anywhere.

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Securely manage Wireless WANs with NetCloud Manager: zero trust, AI insights, SD-WAN, and zero-touch deployment.

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Atera logo

Cloud and mobile-based IT management platform with AI

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Atera’s all-in-one RMM platform provides IT professionals with various integrated solutions that help them get access, visibility, and control over daily IT work. This includes Remote Monitoring & Management, Patch Management, Helpdesk, IT Automation, Ticketing, and Reporting – all in one dashboard.

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Work&Track Mobile logo

Field Service Management Software

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Work&Track Mobile is designed for all companies with employees or subcontracted collaborators that perform an important part of their work out of the company's headquarters: service companies, logistics, energy & utilities, infrastructures, and facilities.

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Canopy logo

Remote monitoring & management tool for devices' visibility

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Canopy is a remote monitoring and management (RMM) platform for teams supporting specialized hardware devices. Canopy supports solutions such as self-checkout kiosks, POS systems, and digital displays.

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Portfolio Manager logo

Software for automatically managing and scheduling projects

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Portfolio Manager is a comprehensive project management platform that uses predictive scheduling to dynamically adapt to change & manage uncertainty. It provides accurate project timelines, optimizes resource allocation, & helps teams plan and predict, no matter how complex their portfolio.

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RemoteCall logo

Remote support software

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RemoteCall offers simple and secure remote assistance to any device. We provide exceptional service to tackle issues remotely.

RSUPPORT brings you a remote support experience as close as possible to you being there in person.

Read more about RemoteCall

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