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Service Desk Software for Public Administrations (2026) - Page 3

Last updated: March 2026

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64 software options

Infraon ITSM logo

ITSM software

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Infraon ITSM is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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Alemba Service Manager logo

ASM automates your ITSM with a no code workflow engine

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Alemba Service Manager is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

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Tikit logo

AI-based service desk solution

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Tikit is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat.

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Request Tracker logo

The system you need to track the tasks you can't forget.

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Request Tracker is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, FAQs/Forum, Knowledge Base, Chat.

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SAP Service Cloud logo

AI-enabled customer service platform for remote support

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SAP Service Cloud is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Knowledge Base.

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Jetdocs logo

Collaborative ticketing workflows for your internal teams

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Jetdocs is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, 24/7 (Live rep), Chat, Knowledge Base.

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Helpdesk 365 logo

SharePoint IT Ticketing System for Microsoft 365

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Helpdesk 365 is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Chat, Email/Help Desk, Phone Support, 24/7 (Live rep).

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etrack1 logo

For customer centres with passionate customer service manage

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etrack1 is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Phone Support, Chat, Knowledge Base.

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Serviceware Processes logo

ITSM Software, Helpdesk & Service Desk for IT Organizations

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Serviceware Processes is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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T-HelpDesk logo

Advanced ticketing system

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T-HelpDesk is available for Public Administrations and offers the following support options: Chat, Email/Help Desk.

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KIX logo

Cloud-based ITSM software

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KIX is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk.

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Haber Chat logo

your go-to platform for managing WhatsApp communications.

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Haber Chat is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, 24/7 (Live rep), Chat.

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SP Employee Hub logo

Service desk solution

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SP Employee Hub is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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SP Employee Hub logo

Service desk solution

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SP Employee Hub is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

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