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Top Rated Service Desk Software with Public administrations - Page 2

Last updated: October 2026

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159 software options

Orcatec logo

Cloud-based field service management software

Orcatec is a cloud-based field service management software designed to help businesses handle and streamline various administrative processes, such as dispatching, employee management, and more. Supervisors can schedule appointments on a calendar and color-code them according to requirements.

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Tiflux logo

System for the management of ticket flows and attendance

Tiflux is a management system for ticket flows and customer service that makes it possible to adopt an omnichannel strategy with customizable channels, provides access to a complete dashboard to view tasks, and even joins invisible channels to generate tickets internally. Available in Portuguese.

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monday service logo

Customer support and service solution

monday service is a service platform that helps organizations deliver exceptional support experiences. The platform caters to various service teams, including IT, customer service, and HR. At the core of Monday service are powerful AI automations that enable businesses to streamline critical service processes. The platform automatically classifies incoming tickets by type, urgency, sentiment, and department, enabling agents to focus on the most pressing issues.

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SMART Service Desk logo

Help desk, compliance tracking & IT service management tool

SMART Service Desk is a help desk software designed to help businesses across various verticals including banking, retail, automobile, oil and gas, manufacturing, pharmaceuticals, and more streamline IT service management and compliance tracking operations. It enables organizations to handle cases, track assets, and enhance customer experience activities via a unified portal.

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Hornbill logo

Workflow automation software for service, IT & HR teams

Hornbill is a workflow automation software that helps IT, human resources, customer services, and security teams collaborate on projects, manage tasks, store data, and more. It allows team members to create, organize, and manage shared inboxes to facilitate internal and external communication.

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Alloy Navigator logo

Award winning IT Asset Mgmt and Service Mgmt platform

Alloy Navigator is an all-inclusive IT Service and Asset Management solution that provides thoughtful answers to your toughest IT challenges.

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OXARI ServiceDesk logo

IT tickets and problems management solution

OXARI ServiceDesk is an IT service management (ITSM) and ticketing system designed to streamline support operations, improve service quality, and ensure compliance with SLAs.

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Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

Fully featured Service Desk module with integration to CMDB, Change and Asset management.

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Cyferd logo

No code platform for developers

Cyferd is a no-code platform designed to help businesses build smart, scalable, and flexible applications in the cloud. Teams can Automate tasks with data workflows to improve productivity. It enables managers to share data across applications to better understand data and relationships.

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ProProfs Help Desk logo

Help desk and ticketing solution for customer service

ProProfs Help Desk is an all-in-one help desk solution that streamlines the entire customer support process. Businesses can manage all customer-facing inboxes on one platform, track tickets from start to finish, collaborate with agents on tickets, and resolve complaints and issues.

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Issuetrak logo

Issue tracking and workflow automation platform

Issuetrak is an issue tracking and workflow management software designed for service-driven industries including manufacturing, healthcare, and finance. The platform features omnichannel ticket submission, automated issue assignment, customizable task flows, and a comprehensive knowledge base for information management. Organizations can deploy Issuetrak either on-premises or via cloud hosting to streamline customer support operations and complaint management processes.

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EcholoN logo

Enterprise Service Management beyond standard ITSM

EcholoN is configurable Service Desk software for managing incidents, requests, SLAs, knowledge, self-service and support workflows. CMDB integration, automation and the Enterprise Application Framework support efficient service delivery and company-specific processes.

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WorkHub Tasks logo

All sort of organizations from small to enterprise-level

WorkHub Tasks is a smart task management tool that uses AI to help your entire organization to stay organized.

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ACMP Suite logo

Every feature has a reason!

In a world full of unpredictability, choosing the right partner is crucial. We are your guide on the path to greater simplicity and efficiency. acmp offers modular and scalable solutions for your specific challenges in the IT department.

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Siit logo

The employee help desk for people-centric companies

Siit empowers HR and IT teams to establish meaningful and enduring connections with their employees. With its dedicated internal help desk, it is now possible to provide exceptional employee service experiences.

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UseResponse logo

All-in-one Customer Support and Feedback Suite

Organize online documentation, customer self-service and provide customer support with UseResponse's customer feedback software and help desk system.

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Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

Callbox is a cloud PBX for collaboration and contact center integrated with MS Teams and Google Workspace, CRMs, and ERPs.

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Rexpondo logo

Ticketing and ITSM software solution.

Rexpondo is a modern Help Desk ticketing and IT Service Management (ITSM) solution designed using ITIL best practice, that help organizations to focus on efficiency and effectiveness. More than just a Help Desk, Rexpondo is a true service desk solution available in Cloud as well as On Premise.

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Unifize logo

Collaboration software

Unifize is a cloud-based collaboration software that helps bring people, processes and data into one collaborative platform that looks and feels like a simple chat app. Infinitely configurable to processes using a drag-and-drop builder.

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Neoforce logo

Streamline Teamwork & Customer Service with Neoforce

Neoforce is a versatile platform available both in the cloud and on-premise. It provides a suite of flexible modules like ITSM, FMIS, asset and contract management, CRM, and a customizable client portal. Accessible on any device, Neoforce streamlines cooperation and delivers exceptional service.

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ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

ALVAO Service Desk is a Microsoft-native ITSM solution that centralizes service delivery across IT, HR, and Facilities through seamless Outlook and Teams integration. With AI assistance, Copilot support, and a 24/7 virtual agent, it streamlines requests, reduces workload, and accelerates resolution.

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Bonder logo

Instant Support

Bonder is a web-based after-sales/customer support solution that helps your customers, partners and employees where it matters most: at the product.

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deeploi logo

All-in-one IT management platform

deeploi is an all-in-one IT management platform with service included for growing companies. It helps HR teams, founders, and IT managers organize their IT in a clear, secure, and efficient way, especially when internal IT resources are limited.

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Suptask logo

Team ticketing for faster resolutions integrated in Slack

Internal ticketing closely aligned with your teams. Work with your team-to-team tickets purely on Slack where your conversations are the tickets. Instant communication and collaboration reduces the overall resolution time on your customer cases.

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Incident IQ logo

Incident IQ is a workflow management solution built by K-12,

The Incident IQ platform has revolutionized how school districts manage help desk ticketing, asset management, and maintenance work. Our results speak for themselves: 98% of customers renew their Incident IQ subscription every year. Check out our content below to see our platform in action!

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