getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Service Desk Software for Public Administrations (2026) - Page 2

Last updated: March 2026

Verified reviewer profile picture
Get free expert advice+1 (888) 216-6745
Call now for a one-to-one consultation in under 15 mins.
1 filter applied

Features


Integrated with


Pricing model


Devices supported


Organization types


User rating


64 software options

Deepser logo

IT service desk, CRM, and asset management software

learn more
Deepser is available for Public Administrations and offers the following support options: Chat, Phone Support, Email/Help Desk, Knowledge Base.

Read more about Deepser

Users also considered
Cayzu logo

Cloud Based Ticket Management & Help Desk Software

learn more
Cayzu is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, Knowledge Base, Chat, FAQs/Forum.

Read more about Cayzu

Users also considered
AzureDesk logo

Help desk software for SMBs

learn more
AzureDesk is available for Public Administrations and offers the following support options: Knowledge Base, Email/Help Desk, Chat, FAQs/Forum, 24/7 (Live rep), Phone Support.

Read more about AzureDesk

Users also considered
HelpSpace logo

Customer Support Software for SMBs

learn more
HelpSpace is available for Public Administrations and offers the following support options: Chat, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about HelpSpace

Users also considered
EcholoN logo

Helpdesk software for managing customer service processes

learn more
EcholoN is available for Public Administrations and offers the following support options: 24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support.

Read more about EcholoN

Users also considered
GLPI logo

GLPI is an IT Service Management software.

learn more
GLPI is available for Public Administrations and offers the following support options: Knowledge Base, FAQs/Forum, Email/Help Desk.

Read more about GLPI

Users also considered
UseResponse logo

All-in-one Customer Support and Feedback Suite

learn more
UseResponse is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, FAQs/Forum, Knowledge Base.

Read more about UseResponse

Users also considered
Hornbill logo

Workflow automation software for service, IT & HR teams

learn more
Hornbill is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, FAQs/Forum, Knowledge Base, Chat, 24/7 (Live rep).

Read more about Hornbill

Users also considered
Track-It! logo

Help desk and asset management

learn more
Track-It! is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum, 24/7 (Live rep), Knowledge Base.

Read more about Track-It!

Users also considered
ALVAO Service Desk logo

AI-powered ITSM solution designed for Microsoft 365

learn more
ALVAO Service Desk is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep), Chat.

Read more about ALVAO Service Desk

Users also considered
ServoDesk logo

Help Desk, ITSM, Service and Support management for SMBs

learn more
ServoDesk is available for Public Administrations and offers the following support options: FAQs/Forum, Phone Support, Email/Help Desk, Knowledge Base, Chat.

Read more about ServoDesk

Users also considered
Canfigure logo

Modular ITSM and ITAM solution based on ITIL principles

learn more
Canfigure is available for Public Administrations and offers the following support options: Email/Help Desk, Chat, Phone Support, FAQs/Forum.

Read more about Canfigure

Users also considered
Summit logo

The future of IT service management begins with AI.

learn more
Summit is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum, 24/7 (Live rep).

Read more about Summit

Users also considered
USU Knowledge Management logo

Knowledge Management Platform for Customer Service

learn more
USU Knowledge Management is available for Public Administrations and offers the following support options: Phone Support, Email/Help Desk, Chat, 24/7 (Live rep), Knowledge Base.

Read more about USU Knowledge Management

Users also considered
ky2help logo

IT service management software

learn more
ky2help is available for Public Administrations and offers the following support options: Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum, 24/7 (Live rep).

Read more about ky2help

Users also considered
Efecte IT Service Management logo

IT service management software

learn more
Efecte IT Service Management is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep).

Read more about Efecte IT Service Management

Users also considered
Rezolve AI logo

Agentic AI platform for enterprise service automation

learn more
Rezolve AI is available for Public Administrations and offers the following support options: Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support.

Read more about Rezolve AI

Users also considered
Rexpondo logo

Ticketing and ITSM software solution.

learn more
Rexpondo is available for Public Administrations and offers the following support options: FAQs/Forum, Knowledge Base, Phone Support, Chat, Email/Help Desk.

Read more about Rexpondo

Users also considered
C2 logo

The ultimate ITSM platform

learn more
C2 is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Chat, Phone Support, FAQs/Forum.

Read more about C2

Users also considered
Callbox logo

UCaaS, Cloud PBX, Contact Center, Omnichannel

learn more
Callbox is available for Public Administrations and offers the following support options: Email/Help Desk, Phone Support, 24/7 (Live rep), Chat.

Read more about Callbox

Users also considered
Sunrise ITSM logo

Revolutionise your ITSM with our service desk software.

learn more
Sunrise ITSM is available for Public Administrations and offers the following support options: Phone Support, Knowledge Base, Email/Help Desk, FAQs/Forum.

Read more about Sunrise ITSM

Users also considered
ServicePRO logo

Enterprise Service Desk Request Software that delivers ROI

learn more
ServicePRO is available for Public Administrations and offers the following support options: Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

Read more about ServicePRO

Users also considered
QAlert logo

Citizen request management solution for local & county gov

learn more
QAlert is available for Public Administrations and offers the following support options: 24/7 (Live rep), Phone Support, Email/Help Desk, Knowledge Base.

Read more about QAlert

Users also considered
AppBase DCM & BPM Platform logo

AI supported low-code platform for case management solutions

learn more
AppBase DCM & BPM Platform is available for Public Administrations and offers the following support options: 24/7 (Live rep), Chat, Email/Help Desk, Knowledge Base, Phone Support, FAQs/Forum.

Read more about AppBase DCM & BPM Platform

Users also considered
Support.cc logo

provide best customer service

learn more
Support.cc is available for Public Administrations and offers the following support options: Knowledge Base, Chat, Phone Support, FAQs/Forum, Email/Help Desk.

Read more about Support.cc

Users also considered