Amicus Attorney Pricing Plan & Cost Guide

Amicus Attorney

Legal case management solution

3.73/5 (184 reviews)

Amicus Attorney Pricing

Starting from: $69.00/month

Pricing model: Subscription

Free Trial: Available (No Credit Card required)

Please contact AbacusNext directly for further information on pricing.

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Amicus Attorney Pricing Reviews

Pros
  • We are satisfied with the product. I believe the product actually offers more than what we use it for, I would appreciate a better understanding of how to use the product.Paul M.Read the full review
  • I love now love the amicus anywhere product so I can bill and make notes from anywhere. I also like the work flow and document customization.Vanessa T.Read the full review
  • Some frustrations here and there, but benefits greatly outweighed the issues. The best thing is that I can sleep at night without waking up wondering about this or that case.Jeff K.Read the full review
Cons
  • But the service from the support team is disorganized, the techs are not sufficiently skilled and I continue to have problems with email and billing following an upgrade/install in December 2016.Jane M.Read the full review
  • Amiucs sold us their accounting software package representing that it would work. It does not work because of the constant disruption of the link with QuickBooks.Verified ReviewerRead the full review
  • Our worst problems with Amicus have always been caused by integration with third-party programs such as PCLaw and especially Outlook/Exchange.Andrew C.Read the full review
74%
recommended this to a friend or a colleague

25 reviewers had the following to say about Amicus Attorney's pricing:

Tara Rose

good Products

Used daily for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

It isn't too bad at all.

Pros
Amicus is easy to use software that you can put all your information into.

Cons
Cost of all the attachments is a little excessive.... the Hot Docs cost going to subscription is insane price when we already bought the product for full price.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Gregory Schwartz

Tech support is slow and usually never calls back

Used daily for 2+ years
Reviewed 2018-02-07
Review Source: Capterra

Pros
I like the overall software. However, for the cost, the accounting side is lacking, and the tech support is horrible. For the price of this software, I expect more.

Cons
The cost and the tech support. If you are going to double the cost of the software, you should at least have good tech support. The last couple of times I have called in I was told my issue needed advanced technical support. I have still not had a call back, even though I was promised a call back in 24 hours. I have had to hire an outside consultant at my expense to fix this problem. I have difficulty justifying paying a monthly subscription fee for this horrible support. I would love an answer to this, but when I ask on tech support calls they have no response.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 3/10

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Joseph Matejkovic

Earlier non-subscription version very useful, decent value for cost.

Used daily for 2+ years
Reviewed 2018-01-30
Review Source: Capterra

Pros
Extremely useful for legal case-management. Non-subscription versions were a decent value for their cost.

Cons
Current versions require subscription, which I will not do. (I do not rent software; I buy it.) Earlier non-subscription versions had some bugs ("Windows validation" errors, fritzy interconnection with Outlook).

Rating breakdown

Value for money
Ease of use
Features
Customer support

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marty rowan

No support for older editions

Used daily for 2+ years
Reviewed 2019-04-16
Review Source: Capterra

Relied on it for a number of years, but will not pay the exorbitant subscription price (that they won't even post on their site). They refuse to assist with migration of Classic product to new computer, and of course, it won't run. AVOID

Pros
Time tracking - simple and intuitive and it was the feature I most used

Cons
Pushing users to high price subscription models without options

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Michael Campillo

Exchange with QB is lacking

Used daily for 2+ years
Reviewed 2020-03-23
Review Source: Capterra

6/10 overall.

Pros
Cost effect client management and time keeping software.

Cons
I don't like the way that the client trusts reports are printed and the inability to customize the reports. It makes 3-way trust reconciliation difficult.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Melissa Hougendobler

Amicus

Used daily for 6-12 months
Reviewed 2018-09-06
Review Source: Capterra

Pros
The interaction with PC law makes it the only choice if using PC Law

Cons
THis software is clumsy, hard to use and is very expensive.

Rating breakdown

Ease of use
Features

Likelihood to recommend: 1/10

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Dorothy Rogers

GREAT PRODUCT - REAL TIMESAVER!

Used daily for 2+ years
Reviewed 2016-07-27
Review Source: Capterra

We first purchased Amicus Attorney in 2007. Installed on our network server and five workstations. Entered all of our client data, easily uploaded our documents, and it has been a breeze to work with since. Wouldn't trade this program for the world!

Pros
Calendaring events is easy, which negates the risk of failure to timely file lawsuits, responses to motions and requests for admission, etc. We sleep much better knowing our risk in these areas is so low.

Cons
Had a bit of difficulty getting used to emailing from Amicus rather than Outlook as we had in the past, but it was a low learning curve. Entering time through Amicus also took a bit of getting used to, but once we got used to the process it has gone smoothly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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S Wilson

Very poorly engineered and supported product.

Used daily for 2+ years
Reviewed 2018-02-02
Review Source: Capterra

Product fails and crashes on a weekly or more basis due to weak interface capabilities Expense license cost per timekeeper.

Cons
Weak supplier support for a highly - non integrative application. Is old technology. Does NOT play well with others ie: accounting application. Uninformed tech support does not know how to resolve. Known issues not corrected.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Todd Cowman

Great office management software

Used daily for 2+ years
Reviewed 2018-01-30
Review Source: Capterra

Time and client management

Pros
Every user has the ability to view calendars/schedules and maintain client files. File sharing is very easy.

Cons
Charges associated with mobile access are an additional maintenance cost. Features should be included in purchased versions.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Penfield Tate

The new way to practice law

Used daily for 6-12 months
Reviewed 2020-07-25
Review Source: Capterra

Overall I like Amicus. I looked at a number of applications, some less or more costly and settled here after talking with other attorneys who use a number of different applications. Amicus helps you become more organized, particularly if you are in a smaller firm environment. It can also reduce your overhead by reducing the need for staff because of how it integrates information, particularly timekeeping and billing.

Pros
This program is a good integration of: document management for clients; contacts; task and deadline tracking; timekeeping; billing; and, an email program. The fact that it can be accessed online and via a phone app is a major plus. You don't have to travel with a laptop and can access all of your files anywhere. The way it sorts emails, documents and everything else by client files that you can create is very useful in keeping you organized. Depending upon the settings you select, much of this is done automatically by the application. Multiple users can access and work on client files and immediately share their work with other attorneys in the firm. It's a very collaborative platform. I like the integration with QuickBooks and truly appreciate the ability to work with operating and client trust accounts. However, QuickBooks is the only financial management program with which it integrates. I have been at this almost a year and learn a new function daily that improves my effectiveness for clients. Their technical support has been great. I am crazy about their support staff and can tell you this is a major reason that I have stuck it out through a steep learning curve. I also appreciate the fact that it has an open forum where users can recommend changes and improvements. I am impressed that Amicus actually takes action on suggestions and has adopted user recommendations. This is a nice value add proposition.

Cons
There are some significant limitations. The application integrates seamlessly with Microsoft Word but not at all with the WordPerfect suite of programs that many attorneys find to be the standard in the practice and better that their Microsoft counterparts. Amicus indicates that it is considering creating an integration with the WordPerfect suite. Amicus limits users to 20 GB of space that is not much in this day and age. Expanding the account size within Amicus is very expensive. The application integrates with Dropbox, which is a more affordable option to add storage space. Yet, oddly, it does not integrate with Microsoft OneDrive. This is also a new functionality that Amicus says it is considering. When evaluating this program be mindful of this restriction as it can easily double the actual cost of moving to this platform. Getting documents out of and putting them back into a client file is a bit cumbersome. It also takes time to learn how to save versions of the same document and the versions are not easily seen. Moving emails around is a awkward. It is time consuming to select a group of emails for filing. Similarly, you cannot select an entire conversation on a subject, regardless of whether it is in your Inbox or Sent box, and place them in the client file. So, in some cases you need to clean both Inbox and Sent mail and place items in the client file. A real time killer. I have found that the application times out or snags on occasion.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Clint C. Blackman III

Amicus Small Firm was Great...until Abacus bought them

Used daily for 2+ years
Reviewed 2018-09-13
Review Source: Capterra

Abacus must be in real financial trouble because now they are employing callers who threaten old Amicus customers with risk of data loss or hacking if you continue to use the old Amicus Small Firm Edition. Thank goodness the old program still works great. These callers are really obnoxious and unprofessional. I will never buy anything from Abacus software. I really miss the Canadians with the old Amicus company.

Pros
The old Amicus Small Firm edition was THE BEST database system for small law firms until Abacus bought the Canadian company that created Amicus. The old program was easy to learn and use. All of your data remained your data on your computer. No cloud requirement. It interfaced with e-mail and Time Slips. The pricing was good... everything was really great for the small firm law office. Customer support was the best; nice Canadians answered all of your questions. I really, really miss the Canadian company.

Cons
When Abacus bought the company they eliminated the Small Firm Edition. They tried to force everyone onto their platform. They went to monthly billing for maintenance and they could terminate your data if you failed to remain with their captive service. I refuse to use a "Cloud" based services because of the risk of hacking. In addition, Abacus almost doubled the price of the old Amicus maintenance plan. I will never do business with Abacus.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Bruce Pruitt-Hamm

Used Amicus Attorney over 10 years

Used daily for 2+ years
Reviewed 2018-10-19
Review Source: Capterra

Pros
Have small 1-2 attorney firm, used Premium. Lots of features, many of which I haven't used due to learning curve and pace of daily practice. As I have integrated QuickBooks and Outlook I have found it more useful, but doing this was tricky and frustrating. It was recommended by WSBA Law Practice Management staff over using Outlook alone for case management. The phone notes feature has proved very helpful and wasn't really available in Outlook when I first invested in the software. Technical support, once paid for the subscription, has been very good and responsive. I like that they take remote control and help quickly to solve problems.

Cons
I have reconsidered whether to keep Amicus many times; but once invested in such software, there is a high price to switch products. It has improved over the years. I don't use the Tasks feature the way it is designed, because it involves too much data input. I have modified a system that seems to work well enough and involves less data input but still tracks upcoming deadlines and target dates.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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Anonymous

Amicus Attorney

Used daily for 2+ years
Reviewed 2020-05-19
Review Source: Capterra

For the cost, it is a good program, and it allows all attorneys and paralegals to both communicate and keep track of the status of all cases.

Pros
this program is excellent for keeping track of cases, clients, court dates, to-do notices, escrow accounts & billing.

Cons
When closing elements of the program, one has to be careful not to inadvertently close the entire program on the user's computer. There is no warning that you are about to close the entire program on your computer. While the escrow (trust) account feature is good, it has limitations. It cannot interface with the bank, so auditing the account is a manual procedure. Also, the escrow function is limited to a case by case report. The program does not give the user an overview of the entire status of all escrows )in a separate report.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Aaron Connor

Amicus is the worst practice management software I have used.

Used daily for 2+ years
Reviewed 2018-01-30
Review Source: Capterra

Pros
It operates. I cannot really come up with anything else.If I could do it all over again, I would not purchase this software.

Cons
Not only was the software expensive upfront, the maintenance costs have jumped significantly with little support. The software is not user friendly.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 2/10

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Jeremy Kohler

An Aging Software

Used daily for 2+ years
Reviewed 2019-01-30
Review Source: Capterra

Overall, Amicus is a solid case management software, but given their choice to switch to a model that does not truly have their customer's best interests in mind, it was simply not a software we could continue to use or support.

Pros
I have used this software for over two years at the law firm I work for. Ultimately, the software does everything we need it to do and them some: track case development, client information, time spent, etc. The software served its purpose well and has kept our firm organized and up to speed with all our cases.

Cons
While we have a large database of clients and still depend upon Amicus day-to-day for our older cases, we ultimately made the switch for other case management software a year ago, for one sole reason. Price. While Abacus decided to go the route of so many other similar products and only offer a subscription-based model, this was not something that ultimately suited our needs, and we had to cut ties.

Response from AbacusNext


Dear Jeremy,

Thank you so much for taking the time to review Amicus Attorney. We're so glad the software meets your needs.

While we're sad to hear your firm switched to another case management system, we want you to know we're committed to providing our clients with exceptional value.

Please feel free to reach out with any additional comments.

Warmly,

Katie Ternes
Marketing Coordinator
AbacusNext
(858) 882-4882

Rating breakdown

Ease of use
Features

Likelihood to recommend: 7/10

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Anonymous

Amicus Software

Used daily for 2+ years
Reviewed 2018-11-15
Review Source: Capterra

I am a 9 year veteran of Amicus. I'v e had a couple of opportunities to switch to other platforms but have opted to stick with Amicus. It is a bit more expensive than other programs but I have found that its ease of use and integration make it worth it.

Pros
This software is easy to use and fully integrated with my office (electronic client files, documents, email, etc).

Cons
Some of the applications (which I have chosen not to use) are complicated and do not play well with outlook or Microsoft office.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Richard Mann

Updates usually break things and do not fix things. A part I used over a decade ago still not fixed

Used daily for 2+ years
Reviewed 2020-05-19
Review Source: Capterra

Overall it is okay. I have not changed to another program due to the disruption and cost involved however, I am not sure I would but this product if just entering the market.

Pros
It helps keep everything in on place on a file and client making it easier to find. It is helpful in tracking your time so you can accurately bill your clients. It is good fro conflict checks which can be done in a minute or less if you keep information current. As with any product it depends upon you to keep the information correct and up to date.

Cons
Since being bought out by Abacus the tech support has dropped. Most issues my be upgraded as the person answering the telephone is doing nothing more than searching database as you can here them typing. When they do an update it generally does nothing but appearance changes while causing other features not to work. It also causes other prormas like Quickbooks to break.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Glen Tschirgi

Great Entry Level Solution

Used daily for 2+ years
Reviewed 2018-09-18
Review Source: Capterra

Overall, AA Online is a terrific product, great value, great customer support (which is rarely needed). As long as you know that it is a starter or limited to solo/small firm practices, it's hard to find a better product for the money.

Pros
Right out of the gate, the client portal is the feature that sets apart AA from every, other legal case management software. There are only one or two other programs out there that offer this feature. If you have a practice that requires client updates or have clients who use email for case communications, the Portal can dramatically reduce that in box volume as well as provide needed security. It's also a great marketing tool. Very few firms offer this to their clients. Flexibility is number two. There are few, other programs out there that allow the user so much control over the data fields and how they want to use the program. If you are happy with the spreadsheet style software that costs a fortune to modify or customize, AA is not for you. You can do as much or little work on it as you like. Connected and all inclusive solution. AA syncs up well with MS office products like Outlook and Word and plays nicely overall. You can use the AA calendar and email if you like, but if you're used to Outlook, no problem. AA gives you everything you need to run your practice with the case management, billing, reporting, email, and document generation. For a modest amount you can add the accounting to it. Easy to use. I have tried other programs but haven't found anything that is as easy and intuitive. There are certainly more powerful programs out there and the Amicus Online edition we use definitely has its limitations when it comes to a web browser based system.

Cons
It's not meant for more than 3 or 4 attorneys. If you need something more robust go with the hosted environment where AA runs on their servers in a dedicated environment. AA Online is a great solo/small practice, starter software. WARNING: Bear in mind that much of what you set up in AA Online will NOT transfer over to Amicus Premium in the hosted environment. If you are thinking of ever switching over to the full version of AA rather than the web version, do not spend a lot of time/effort with templates and workflows as very little of that will carry over.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Frank Lipshultz

I have used Amicus for almost 20 years it serves my needs

Used daily for 2+ years
Reviewed 2018-01-30
Review Source: Capterra

A good place to fine my files and events daily

Pros
The ease of coordinating events with files for calendaring as well as emails saved to files. The syncing of the files and categories separation for files helps. The ease of finding files to contacts is very efficient

Cons
Too expensive especially for small users as well as the tying into a cloud based structure. The lack of responsiveness to technical support too long to wait for response from tech support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Hector Perez

Amicus Attorney was my first legal management software. We both started together almost 40 yrs ago.

Used daily for 2+ years
Reviewed 2018-01-30
Review Source: Capterra

Pros
Permits me to practice law. Amicus is easy to use and very intuitive. It's just clicking away, and getting things done. Now, I can be anywhere and use it from my tablet or a laptop computer if I am out of town

Cons
I was never able to incorporate Amicus' billing software so I continued to use Timeslips, and both work well together. Now that Timeslips is getting expensive, I may give their billing software another try. Perhaps now it is intuitive as Amicus Attorney.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Amicus Attorney PE: A Great Idea Whose Time Has Long Passed

Used daily for 2+ years
Reviewed 2018-09-14
Review Source: Capterra

We've use Amicus Attorney for over ten years. It originally had superior functionality, and it showed great promise for future development. Unfortunately, as time has moved forward, Amicus Attorney did not. For us, some of its modules, e.g., "Communications" have stopped working. I see I have "phone messages" but none are available to retrieve. There is no fix to my knowledge until perhaps a new update. Calendaring events, "To Do's" no longer provide useful information to staff because repeating events clog the calendar rather than showing a single even in a month. Even creating a file or a contact has become an inordinately difficult task.

Pros
It can handle "project codes" for clients so that work on performed on various matters can be billed in a single file but the fees and costs can be subtotaled by that matter. This is a rare among the software or cloud based apps that exist currently. Once it was set up (for an additional fee), it has worked well for many, many years.

Cons
The software! It is outdated and unmanageable. Modules inexplicably stop working. Syncing with Outlook is painful, when it works. Customer support (even though we have prepaid for it) is worthless. You only get return calls, days later. And the information is unhelpful. This required us to retain, at added cost. outside technical support.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Richard M. Wenner, LLB

Amicus Critique

Used daily for 2+ years
Reviewed 2018-09-14
Review Source: Capterra

I have used various versions of Amicus continuously since 1999. When it works it is very good. The program kind of reminds me of the General Motors cars that my parents used to buy. Every car had it issues. GM always promised that next year's care would be trouble free and better than ever. But it never happened. I keep Amicus because there is to my knowledge nothing better in marketplace and because the cost of replacement is probably not justified. However the Amicus program that I use is still very flawed.

Pros
I like it because it organizes me. It is easy to use (when it works) and very logical.

Cons
I am unhappy with the many flaws and quirks of the system. If you buy it you will have to become best friends with a really smart computer geek who will be able to sort out the many idiosyncrasies of the system. It crashes routinely. I am happy that I pay my computer technician a fixed monthly fee because otherwise I would be in financial trouble.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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steven weinberg

Amicus Review

Used daily for 2+ years
Reviewed 2018-09-17
Review Source: Capterra

I like amicus however I don't use a lot of its features. I have been a user for 20 years and still need dropbox as I could never figure out where or how to store documents within the Amicus files. I like the ability to track court dates and the notes that occurred in court.

Pros
The ability to put in the notes that allow me to recall the details of a case years later.

Cons
It isn't apple compatible without the Cloud. I tried to transfer to the cloud years ago and I had too many files and your staff was unable to complete the transfer. Gavel and Gown upgraded me to the server edition and I have been using it with a parallel program that is very slow. Also sometimes Amicus becomes disconnected from the server. Now Amicus wants to charge me a 300% increase to upgrade to the personal server. The cost is prohibitive for a small firm like mine.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Evan Nelson

Used to be the best in field -- but now there are many competitive choices.

Used daily for 2+ years
Reviewed 2017-05-29
Review Source: Capterra

Pros
Amicus Attorney Premium is a reliable product. Once it's up and running correctly, there are few bugs. It is a highly flexible program chock full of more options than anyone could ever use. I prefer to avoid the cloud, too much risk of privacy issues, so even though an in-house server is old school, I prefer it this way. MS Exchange sync which gets calendars and contacts to the cell phone is excellent since 2015, best it's been since the old days of synching to the Palm Pilot. While I am listing a number of cons below, this software is the center point of our practice.

Cons
Since this software was purchased by Abacus Corp in 2016, the price has gone up 75% -- what a sticker shock! IMHO, the tech support under the new owner is no better or worse. As for improvements to the product, the new owners seem to be focused only on selling their own add-on products --- the announcements tout how AA Premium now links to Abacus Product XYZ, but AA Premium has received any new features. They promised a cell phone app for remote access as part of the February update to AA 2017 and it still has not been released. They have added links to their add-on extra accounting and law products, but not updated any features of the core Amicus Attorney program. There is still no iPhone or Android app for remote access, one still has to use a browser on the cell phone to reach AmicusAnywhere. The process for writing SQL reports is complex! Also, the move from WordPerfect to Word (a necessary evil in today's world) meant losing the highly flexible document merge abilities of WordPerfect. I've been with AA since 2001; if Abacus doesn't produce new features, however, I will look to move my office to another product that seems more modern even at the risk of going to a web-based product when my two-year contract expires.

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Cynthia Letsch

Amicus Cloud is pie in the sky

Reviewed 2014-11-19
Review Source: Capterra

I had the desktop version 15 years ago and LOVED it. I recently reopened my practice and opted for the cloud version. PRO: moderately reliable. Customer service guy is nice and generally responsive. Easy to use. CON: only moderately reliable and way to expensive for slow speed. Task and appointment integration is not what I need. No way to schedule tasks, other than for the day you want, not the hour you set aside to do them, unless you schedule an appointment. Cannot print the calendar, not the day, or week, or anything. NO print option for the calendar. In their defense, their marketing material does clearly say that if you want speed, then the desk top version is better for you. OVERALL IMPRESSION: If I had to guess, I would say they are either using customers to beta test the product or they are reluctant to dedicate the server space needed to accommodate the demand. Painfully slow page change time, especially related to managing emails and doing email time entries. Composing an email is occasionally whacky, throwing me to the very bottom of the page, under the signature and privacy notice, every time I hit the return key for a new paragraph. Also, although the email screen has a Print feature, it returns only a blank page. I spend a lot of time waiting for the spinny thing to stop and my legal assistant is frequently asking me, "Have you saved that?!" when I am composing a detailed email. Frequently cannot access the system, especially in the evening, such as now, when I am trying to work late to actually get something done.

Rating breakdown

Ease of use
Customer support

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