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SurePoint Practice Pro Logo

Legal Practice Management for Mid-Sized Law Firms

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SurePoint Practice Pro - 2026 Pricing, Features, Reviews & Alternatives

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SurePoint Practice Pro overview

What is SurePoint Practice Pro?

SurePoint Practice Pro (formerly ZenCase) is the modern legal practice management platform built for mid-sized law firms. Designed to unite matter management, workflow automation, and collaboration in one system, Practice Pro helps firms scale quality across matters while reducing administrative burden. Legal teams gain visibility into work-in-progress, standardized intake and task plans, and AI-powered time capture that ensures billable hours aren’t lost. Attorneys benefit from clear next steps, faster drafting, and centralized firm knowledge, while administrators streamline billing prep and onboarding with reusable templates. Finance leaders enjoy cleaner data, smoother invoicing, and seamless integration with SurePoint Finance solutions. With embedded legal intelligence and a secure client portal, Practice Pro empowers firms to deliver consistent client outcomes, improve profitability, and operate smarter in a rapidly changing legal market.

Who uses SurePoint Practice Pro?

By industry, ZenCase reviewers are most commonly professionals in law practice (71%). The most frequent use case for ZenCase cited by reviewers is law practice management (58% of reviewers).

What are the most popular integrations for SurePoint Practice Pro?

The ZenCase integration most frequently cited by reviewers is NetDocuments, a document management product rated 4.4 out of 5 for its integration with ZenCase.

Starting price


Alternatives

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SurePoint Practice Pro’s user interface

Ease of use rating:

SurePoint Practice Pro reviews

Overall rating

4.6

/5

31

Positive reviews

94

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.58/10
Rating distribution

5

4

3

2

1

20

9

1

1

0

Pros
“ZenCase is a pleasure to work with, They are always looking/finding new ways to improve their product and love customer feedback. They want their software to work the way your firm works.”
CL

Candy L.

Firm Administrator

“My favorite feature is the task management with filters and options to save searches, and the ability to make quick notes in the body of each task for ease of reference.”
ML

Morgan L.

Associate Attorney

“Overall using ZenCase is a good experience, and if I do run into any issues their online support is always on top of it which I appreciate.”
AF

Alyssa F.

Billing Assistant

Cons
“New email window useless because it does not assign emails to cases automatically after assigning them in Net Documents.”
SW

Steven W.

Attorney

“Terrible experience, mitigated but not completely without issues, with the integration with NetDocuments.”
BS

Betsy S.

Paralegal

“It's hard to upload and rename documents, constantly logs out of net docs. Subfolders should be premade when opening a new case.”
BB

Briana B.

Legal Assistant

Who uses SurePoint Practice Pro?

Based on 31 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Law Practice
Legal Services
Consumer Goods

Use cases

Law Practice Management
Legal Case Management
Time Tracking
Case Management
Document Management

SurePoint Practice Pro's key features

Most critical features, based on insights from SurePoint Practice Pro users:

Document management
Billing & invoicing
Task management
Time tracking
Client management
Case management

All SurePoint Practice Pro features

Features rating:

Time & expense tracking
Reporting & statistics
Billable items tracking
Email management
Document templates
Document automation
Data import/export
Customizable reports
Contact management
Legal case management
Trust accounting
Access controls/permissions
Task progress tracking
Online time tracking
Case notes
Workflow management
Accounting
Activity dashboard
Activity tracking
Third-Party integrations
Alerts/Notifications
SSL security
API
Reminders
Billable & non-billable hours
Billing rate management
Knowledge base management
Invoice management
Full text search
Forms management
Expense tracking
Calendar management
Electronic signature
Client portal
Document storage
Document generation
Document capture
Communication management
Docket management
Deadline management
Conflict management
Customizable templates
Contact database
Customizable forms
Customizable fields
CRM
Contract/License management

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SurePoint Practice Pro pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about SurePoint Practice Pro price and value

Value for money rating:

To see what individual users think of SurePoint Practice Pro's price and value, check out the review snippets below.

“ZenCase is a pleasure to work with, They are always looking/finding new ways to improve their product and love customer feedback. They want their software to work the way your firm works.”
CL

Candy L.

Firm Administrator

“My favorite feature is the task management with filters and options to save searches, and the ability to make quick notes in the body of each task for ease of reference.”
ML

Morgan L.

Associate Attorney

SurePoint Practice Pro integrations (8)

Integrations rated by users

We looked at 31 user reviews to identify which products are mentioned as SurePoint Practice Pro integrations and how users feel about them.

NetDocuments logo
NetDocuments

Integration rating: 4.3 (3)

Net Documents was a great addition to ZenCase-We use this platform to keep all of our documents organized for our matters. NetDocuments has great search capabilities and works with Microsoft Outlook.

CL

Candy L.

Firm Administrator

Integration rating: 5.0 (1)

What a game changer from our previous financial program. Love being back with QuickBooks

CL

Candy L.

Firm Administrator

SurePoint Practice Pro support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

Email/Help Desk
Phone Support
Knowledge Base
FAQs/Forum
Chat

Training options

Videos
In Person
Live Online
Webinars
Documentation

SurePoint Practice Pro FAQs

Q. What type of pricing plans does SurePoint Practice Pro offer?

SurePoint Practice Pro has the following pricing plans:
Pricing model: Subscription

These products have better value for money


Q. What are the benefits of using SurePoint Practice Pro?

SurePoint Practice Pro empowers firms to:

Streamline matter management: Centralize case information, documents, tasks, communications, and deadlines in one intuitive cloud platform.

Boost attorney productivity: Capture time effortlessly, automate workflows, and access matter details securely from anywhere.

Reduce administrative burdens: Eliminate duplicate entries and manual processes with integrated timekeeping, billing, and case management.

Strengthen firm-wide collaboration: Connect attorneys, staff, and leaders with shared access to matter data and activity.

Increase billing accuracy and speed: Capture more time, reduce errors, and accelerate invoicing with integrated workflows.

Gain visibility into performance: Deliver real-time insights into productivity, workload, deadlines, and financial activity.

Enhance client service: Empower attorneys with fast, matter-centric access to information for responsive client communication.

Simplify document management: Store, search, and organize documents securely with versioning and automated workflows.

Improve compliance and risk management: Track deadlines, automate tasks, and ensure consistent data capture across matters.

Scale with confidence: Cloud-based architecture grows with your firm—whether boutique, mid-sized, or multi-office.


Q. Who are the typical users of SurePoint Practice Pro?

SurePoint Practice Pro has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does SurePoint Practice Pro support?

SurePoint Practice Pro supports the following languages:
English


Q. Does SurePoint Practice Pro offer an API?

Yes, SurePoint Practice Pro has an API available for use.


Q. What other apps does SurePoint Practice Pro integrate with?

SurePoint Practice Pro integrates with the following applications:
Microsoft SharePoint, Microsoft Outlook, Microsoft PowerPoint, OneDrive, Box, NetDocuments, QuickBooks Online, Microsoft Excel


Q. What level of support does SurePoint Practice Pro offer?

SurePoint Practice Pro offers the following support options:
Email/Help Desk, Phone Support, Knowledge Base, FAQs/Forum, Chat

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