Maidily - 2026 Pricing, Features, Reviews & Alternatives

Maidily is cloud-based cleaning business software built for maid services, residential cleaners, commercial

cleaning companies, janitorial operations, and short-term rental turnover teams. It consolidates scheduling,

online booking, payments, invoicing, team management, customer communication, and reporting into a single

platform accessible from any browser or mobile device.

Platform & Architecture

Maidily runs entirely in the cloud with no software installation required. The web dashboard works on any

modern browser. Native mobile apps for iOS and Android provide full functionality for field teams. All data

syncs in real time across devices. The platform uses a job-based pricing model with unlimited user seats on

every plan — no per-user fees.

Scheduling Engine

The drag-and-drop calendar supports one-time and recurring job scheduling with daily, weekly, and monthly

views. Assign jobs to individual cleaners or teams, set staff availability and working hours, and manage

schedule conflicts visually. Recurring jobs can be configured for weekly, biweekly, monthly, or custom

intervals and run on autopilot once created. AI-powered scheduling optimization is available on the Scale

tier.

Online Booking & Quoting

A hosted booking form lets customers self-schedule 24/7. The form is brandable and embeddable on any website

— WordPress, Squarespace, Wix, Webflow, or custom HTML. Quote request forms capture leads, and quotes can be

created, sent, and converted to booked jobs directly within the platform. A customer portal gives clients

access to view upcoming appointments and manage their account.

Payments & Invoicing

Integrates with Stripe and Square for credit card processing. Store cards on file for repeat customers.

Auto-billing charges stored cards automatically when jobs are completed. Manual invoicing is available with

one-click send. Supports refund processing. All payment data syncs with the customer profile and reporting

dashboard.

Team Management

Unlimited users on every plan. Role-based permissions control what each team member can access — owner,

manager, and cleaner roles with configurable visibility. The mobile app provides field staff with their daily

schedule, job details, customer notes, navigation, and push notifications. Time tracking records clock

in/out for each job. GPS location tracking captures team member position at job start and stop, verifying

presence at the service address. PTO tracking manages team time-off requests.

Communication

Two-way SMS messaging enables direct text conversations with customers from within the platform. Automated

appointment reminders via text and email reduce no-shows. Customizable message templates standardize customer

communication. Push notifications alert team members to new assignments, schedule changes, and job updates.

Dedicated SMS phone numbers available as an add-on.

Customer Management (CRM)

Every customer gets a profile with service history, contact information, preferences, special instructions,

and property access codes. Lead capture through booking and quote forms stores customer data automatically.

Customer records are searchable and filterable.

Integrations

QuickBooks Online integration syncs customers, invoices, and payments bidirectionally — eliminates double

entry. Airbnb and VRBO integration connects short-term rental turnovers to property management workflows.

Stripe and Square handle payment processing. API access on the Scale tier enables custom integrations with

other business systems.

Reporting & Analytics

Built-in reporting dashboard tracks revenue, job volume, team performance, and customer trends. Basic reports

available on all plans. Advanced reporting wit