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EmailOctopus
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based email marketing tool
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EmailOctopus - 2026 Pricing, Features, Reviews & Alternatives


All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: January 2026
EmailOctopus overview
Based on 652 verified user reviews
What is EmailOctopus?
EmailOctopus is an email marketing solution with key features that include contact database, list management, email campaign management, engagement tracking, mobile optimization, campaign analytics, and more.
Who uses EmailOctopus?
Reviews for EmailOctopus come from a wide variety of industries, including writing and editing (8% of reviewers), marketing and advertising (7%), and entertainment (6%). The most frequent use case for EmailOctopus cited by reviewers is email marketing (84% of reviewers).
What do users say about EmailOctopus pricing?
Most users consider EmailOctopus to offer strong value for money, with lower costs and a generous free plan. However, some users say setting up Amazon SES is inconvenient, and a few mention extra fees or restrictive email limits.
What are the most popular integrations for EmailOctopus?
The EmailOctopus integrations most frequently cited by reviewers are: Zapier (an integration product rated 4.6 out of 5 for its integration with EmailOctopus) and WordPress (a website builder product, 5.0).
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Email Templates
Email Marketing
Email Lists
Drag and Drop Editor
Restrictive and finicky email builder
EmailOctopus’s user interface
EmailOctopus pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.8
Features
4.5
Ease of use
4.7
Customer support
4.8
Reviews sentiment
What do users say about EmailOctopus?
EmailOctopus is an email marketing solution with key features that include contact database, list management, email campaign management, engagement tracking, mobile optimization, campaign analytics, and more.
Select to learn more
Who uses EmailOctopus?
Based on 652 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
EmailOctopus's key features
GetApp's analysis of 143 verified user reviews collected between December 2021 and January 2025 identifies EmailOctopus' most critical features and summarizes user sentiment about those features.
Reviewers appreciate EmailOctopus's robust reporting and analytics capabilities. They find it helpful to track open rates, click-through rates, and bounce emails, which aids in understanding reader engagement. Users report that the interface is clean and easy to navigate, though some mention that accessing automated campaign reports requires extra clicks. They value the real-time tracking of email interactions and detailed reports, even on the free version, although some desire more detailed metrics. Of the 19 EmailOctopus users who gave detailed accounts of their use of Reporting/Analytics, 100% rated this feature as important or highly important.

Jeremy I.
Founder & CEO
Soundarya B.
Entrepreneue
Users find EmailOctopus's contact database easy to use and essential for managing subscribers. They appreciate the ability to import contacts from CSV files and other platforms like MailChimp without errors. Reviewers highlight the importance of segmentation and tagging for targeted campaigns. They report that the database automatically checks for duplicates and manages unsubscribers efficiently. Some users wish for easier manual batch additions and deeper integrations, such as with Zapier. Of the 33 EmailOctopus users who gave detailed accounts of their use of Contact Database, 97% rated this feature as important or highly important.
See related user reviews
Shishira N.
Travel Blogger and Vlogger
Harvey B.
president
Reviewers indicate that EmailOctopus's list management is straightforward and effective. They appreciate the ability to create, segment, and manage multiple lists easily. Users find it beneficial for sending targeted campaigns and maintaining organized subscriber groups. They report that tagging and segmentation capabilities simplify campaign customization. However, some users mention the need for improvements in inactive contact removal and easier contact movement between lists. Of the 51 EmailOctopus users who gave detailed accounts of their use of List Management, 96% rated this feature as important or highly important.
See related user reviews
Michael C.
Customer Support
Koen C.
www.skool.com slash spm
Users report that EmailOctopus's email campaign management is user-friendly and intuitive. They appreciate capabilities like the drag-and-drop editor, easy scheduling, and automation tools. Reviewers find it simple to create, design, and track campaigns, with clear analytics on performance. They value the ability to schedule emails and manage bounces and unsubscribes. Some users note that finding past campaigns can be cumbersome and suggest enhancements for better organization. Of the 80 EmailOctopus users who gave detailed accounts of their use of Email Campaign Management, 95% rated this feature as important or highly important.


See related user reviews

Anny N.
interpreter

Andre M.
Founder
Reviewers highlight the importance of EmailOctopus's mobile optimization, noting that most subscribers access emails on mobile devices. They appreciate the mobile preview capability, which ensures emails look good on smaller screens. Users report that emails generally fit well on various mobile clients, though some mention issues with formatting differences between desktop and mobile views. They find the responsive design important for maintaining a professional appearance on all devices. Of the 57 EmailOctopus users who gave detailed accounts of their use of Mobile Optimization, 89% rated this feature as important or highly important.
See related user reviews
Zoie M.
Creator
Jim S.
Customer Service Director
Users appreciate EmailOctopus's CAN-SPAM compliance, which ensures their emails reach inboxes without being marked as spam. They find the detailed instructions for adding required credentials to their website domain helpful. Reviewers value the protection from spam practices and the ease of adhering to legal requirements. They feel reassured that their reputation is safeguarded and that compliance is managed effectively by EmailOctopus, making their email marketing efforts more credible. Of the 24 EmailOctopus users who gave detailed accounts of their use of CAN-SPAM Compliance, 88% rated this feature as important or highly important.
See related user reviews
Devin J.
Owner
Heather W.
Owner
All EmailOctopus features
Features rating:
EmailOctopus awards
EmailOctopus alternatives
EmailOctopus pricing
Pricing plans
Pricing details:
User opinions about EmailOctopus price and value
Value for money rating:
Of 141 reviews that provide robust commentary on EmailOctopus's price and value, 95% mention it in a positive light.
Most users consider EmailOctopus to offer strong value for money, frequently highlighting its lower costs compared to other email marketing platforms, especially for small businesses and those with growing subscriber lists. Reviewers indicate that the free plan is generous, allowing a substantial number of subscribers and emails before requiring an upgrade, and they appreciate that many features are accessible without immediate payment. Most users say the paid plans are reasonably priced, with a sliding scale based on subscriber count and email frequency, and they find the integration with Amazon SES helps keep costs low for high-volume senders. Some users report that the platform provides essential features like segmentation, automation, and multiple users at a fraction of competitors’ prices, and they value the ability to scale up or down as needed. Most reviewers appreciate that the transition from free to paid plans is smooth and affordable, and they feel the pricing model supports business growth without imposing high fees. However, some users say the need to set up Amazon SES for the free tier is inconvenient, and a few feel restricted by email send limits or dislike being charged based on audience size. Some reviewers mention additional costs, such as foreign transaction fees or AWS charges, as drawbacks.
, and
To see what individual users think of EmailOctopus's cost and value, check out the review excerpts below.
EmailOctopus integrations (43)
Integrations rated by users
We looked at 652 user reviews to identify which products are mentioned as EmailOctopus integrations and how users feel about them.
Integration rating: 4.5 (6)
“For awhile I had integrated a popup newsletter signup for EmailOctopus into my Payhip page, but I recently discovered that the way I had to do it, it was actually preventing people from submitting my contact form on the contact me page. I think this is a problem with PayHip, not with EmailOctopus. I say it's low importance because there's other ways of directing Payhip visitors to my newsletter signup.”
“It's great that in my Payhip store I can easily select my email octopus mailing list to add someone too when they download a product.”
“I plan to use my free digital downloadable Payhip products an additional means of hopefully getting email subscriptions from people.”
“Users who bought a product via Payhip could be added automatically to that mailing list.”
“I want to be able to build my email list to include anyone I sell a digital guide to. ”
Jean W.
Author
Integration rating: 4.5 (13)
“I use Zapier to integrate EmailOctopus with a pre-existing Jotform. Works great and I can easily add the emails from the Jotform to my EmailOctopus contacts list.”
“We have separate ticketing, volunteer, sponsor, and supporter databases and we need our EmailOctopus lists to talk back and forth to those databases via Zapier.”
“When our contacts in our CRM are updated, they get added right to EmailOctopus, and its awesome!”
Zoie M.
Creator
Integration rating: 4.5 (4)
“My business uses Woocommerce and it's critical that I can easily integrate my mailing list with this platform. The sign-up forms I've created look really clean and fit in nicely with my corporate look. ”
“Your module is very basic, so I developed my own WordPress plugin, for more advance features, using the EmailOctopus API”
Phillip B.
Illustrator and Director
Integration rating: 5.0 (11)
“Without direct integration the ability to send Newsletters is virtually impossible.”
Paul W.
Editor
Integration rating: 5.0 (3)
“It helps solve the issue of personalization and customization in lead capture landing pages.”
Juan G.
Founder
Integration rating: 3.3 (3)
“This was a critical integration but it took over a week to setup the HTTP requests bc of lack of modules and unclear API documentation. There were long hours of trial and error involved in the setup.”
Savahnna C.
Founder, CEO
Integration rating: 5.0 (2)
“This integration is also important because it allows me to present new products and obtain new customers.”

Devona G.
CEO
Integration rating: 5.0 (2)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
EmailOctopus customer support
What do users say about EmailOctopus customer support?
Customer support rating:
We analyzed 121 verified user reviews to identify positive and negative aspects of EmailOctopus customer support.
Widespread user sentiment highlights EmailOctopus's prompt, friendly, and highly responsive customer support team.
A fair number of users value the real-person, hands-on attention and detailed, non-generic responses from support staff.
Multiple users praise the availability of live chat, quick replies, and helpful follow-up to ensure issues are resolved.
A portion of reviewers appreciate the helpful knowledge base and self-service resources available when live support is offline.
Support options
Training options
To see what individual users say about EmailOctopus's customer support, check out the review snippets below.
“EmailOctopus also has extremely good customer service support as well as constantly updating and improving their service so they are on top of market trends and customer requirements all the time.”
Jacqueline N.
Author
“Their live chat is extremely responsive, and you're talking with folks who can actually help you, as opposed to outsourced help who are reading from a FAQ document.”
Paul D.
Editor
“Each time the team member has come online quickly, been really responsive to answering my query and checking that the issues have been resolved satisfactorily before signing off.”
Caroline M.
Menopause Coach and Champion
EmailOctopus FAQs
EmailOctopus has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Small Business
These products have better value for money
Q. What is EmailOctopus used for?
EmailOctopus is a low-cost email marketing platform that provides businesses, creators and marketers with the essential features they need to grow their mailing list and engage their audience. Users can build beautiful HTML-rich campaigns or simple plain text emails with the easy-to-use email editor. The email marketing tool also enables time-based autoresponders and drip campaigns for welcoming new subscribers, and segmentation for delivering tailored messages to specific groups of subscribers. The intuitive dashboard makes it easy to monitor campaign performance with clear and simple analytics. Users can track open and click rates to discover the content that works best for their audience and view past campaign stats at a glance. EmailOctopus integrates with over 2,000 apps via Zapier to enable users to sync customer data between platforms including Salesforce, Eventbrite, Shopify, and Stripe. Custom forms and the Wordpress plugin help users grow their audience without code or complex integrations. There’s also a developer API that allows for deep integration into websites and apps, with the ability to create and maintain subscriber lists. All of these features are available completely free for up to 2,500 subscribers – one of the most generous free plans on the market.
Q. What are the benefits of using EmailOctopus?
Q. What languages does EmailOctopus support?
EmailOctopus supports the following languages:
English
Q. Does EmailOctopus offer an API?
Yes, EmailOctopus has an API available for use.
Q. What level of support does EmailOctopus offer?
EmailOctopus offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum
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