FireDrum Email Marketing Pricing Plan & Cost Guide

FireDrum Email Marketing

Email marketing and engagement solution

4.48/5 (210 reviews)

FireDrum Email Marketing Pricing

Starting from: $5.00/month

Pricing model: Free, Subscription

Free Trial: Available (No Credit Card required)

Free to try! Price is based on number of unique contacts.

Starting at $5/month for 5 users and 500 contacts. (or $4/month when billed annually)

Beginner plan is free for 1 user and 100 contacts.

Enterprise plans are also available. Contact FireDrum for a custom quote.

Competitors Pricing

CustomerLabs CDP

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Pricing model: Free, Subscription
Free Trial: Available (No Credit Card required)

Rank Hacker

Pricing model: Subscription
Free Trial: Available (No Credit Card required)

PressPage

Starting from: 399.00/month
Pricing model: Subscription
Free Trial: Available (No Credit Card required)

Trade Promotion Master

Pricing model: Subscription

FireDrum Email Marketing Pricing Reviews

Pros
  • Their support staff are local, friendly and always helpful. The free service is great if you have a small list but I really enjoy the templates and unlimited spending on the paid plans.Erin B.Read the full review
  • FireDrum is a great marketing solution. We are able to communicate with our Homeowners with ease and when we need assistance, FireDrum's response time is very fast and helpful.Jenifer G.Read the full review
  • Easy to use, and the support is helpful when you have any questions. Wordpress integration is also a nice feature.Patrick H.Read the full review
Cons
  • We do have sales reps, who are not and don't have a problem with the drag and drop. They used to charge per account and now charge per email address block.Alexander P.Read the full review
  • I took over a business and they gave me some of the information but I lost all the databases and not sure how to send things.Alisha H.Read the full review
  • It is not the software... it is the lack of customer service on the weekends.Betty W.Read the full review
92%
recommended this to a friend or a colleague

25 reviewers had the following to say about FireDrum Email Marketing's pricing:

Christina Forrester

Satisfied customer

Used daily for 6-12 months
Reviewed 2017-03-21
Review Source: Capterra

I have been extremely satisfied and pleased with the ease of use and comprehensive functionality of the program. Since my company is multi-dimensional, there are several employees who use FireDrum for various aspects of our email marketing, and to date we have had no complaints and our open rate and click rate has increased by at least 20% across all campaigns.

Pros
Functionality and ease of use.

Cons
It's not cheap, but absolutely believe it is worth the investment.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kristen Young

Hits the mark for specific needs and goals

Used monthly for less than 6 months
Reviewed 2017-01-30
Review Source: Capterra

FireDrum is great in that it has specific systems setup for specific goals and industries. It also has many other services to offer. I find that it may be a bit much to spend for the average start-up or non-profit, but a decent price for the medium-to large sized businesses.

Pros
Specific needs and goals can be met with their systems

Cons
Price

Response from FireDrum Email Marketing


Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketin, and take a tour of the new email studio.. Send me an email at daniel@firedrum.com or call me at (480) 699-1524

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Kate Myle

Easy to use, great customer support!

Used weekly for 2+ years
Reviewed 2017-01-30
Review Source: Capterra

I have been working with FireDrum for over three years now and absolutely love it. The support team is always there to answer my questions! They recently switched to a new drag and drop editor which (truthfully), has been a bit confusing, but my customers seem to love the new layout. I recommend this to any business looking to send out quality campaigns with a return on investment.... Especially small businesses! My monthly priced was practically cut in half when I switched from Constant Contact.

Pros
Great price, great support team and great looking campaigns!

Cons
At first it was confusing to learn and remember how to access the different features.

Response from FireDrum Email Marketing


Hi Kate,

Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing
www.firedrum.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rob Nelson

A Great Alternative to "The Big Guys"

Used monthly for 1-2 years
Reviewed 2017-01-30
Review Source: Capterra

Having used a more well known (and more complicated and more expensive) service for years, I was delighted with the simplicity of the FireDrum interface and surprised at the power of the controls. Of course, I wouldn't have dumped the higher-priced Email Marketers if FireDrum wasn't at least as usable (it was waaay more user friendly), but I haven't had to give up anything except higher prices and have gained in every way. FireDrum is great!

Pros
Easy to use. Easy easy easy.

Cons
I wish one could schedule more re-sends to unopened, each time refining in the send. One is great but four would be greater.

Response from FireDrum Email Marketing


Hi Rob,

Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Kalin Driscoll

Glad I made the Switch!

Used weekly for less than 6 months
Reviewed 2017-02-03
Review Source: Capterra

I recently switched from a large, nationally known email marketing provider. I initially made the decision based on the savings, but since making the switch, I could not be more satisfied with their all around products and services! From excellent customer service and attentive support staff to the impressive features and advanced reporting options--I can't say enough good things about FireDrum! I'm just getting my feet wet, but I can't wait to really dig in and get the most out of their services. Keep up the great work!

Pros
The features and functionality are second to none, and at half the price of competitors, it's a no-brainer!

Cons
It's not necessarily a con, but the interface for creating emails. I'm just not familiar with all the options and features yet (since I just switched to FireDrum), so for now, creating emails is a bit more time consuming. But I'm sure as I work with the software more, I'll get more comfortable with it. Honestly, the flexibility of the software is a plus . . . just maybe not when you're a "newbie"!

Response from FireDrum Email Marketing


Hi Kalin,

Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketin

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Alex Vega

I like it over all but they need to work on the speed, sometimes it's too slow

Used weekly for 2+ years
Reviewed 2017-06-20
Review Source: Capterra

same benefits you can get with any other email marketing software

Pros
templates are pretty cool, you have many options with different styles, the price is not bad, easy to read

Cons
Speed, sometimes it takes a lot of time to load the templates, to edit the templates and so, the price is not the best

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Anonymous

Wow how this helped our Beta Program

Used weekly for less than 6 months
Reviewed 2018-09-28
Review Source: Capterra

We have looked at HubSpot great and Firedrum, both fit in different places to get the word out about your product or services. The templetes get us to the spot and focus us on different clients not just a blanket email campain.

Pros
We like the features it adds that were so expensive in the past. Like how many contacts per month you slide the bar and add more bits and come up with a cost, even the free account we use allowed us to get started up to the limimt then grow from that point.

Cons
still working with the features but over all the software does what it says send email campains from mobile

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 5/10

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Tracey Elliott

Easy to start up and use

Reviewed 2017-02-10
Review Source: Capterra

I have use FireDrum a few times for different clients. It is easy to set up and use. There are a good variety of options and it is reasonably priced.

Response from FireDrum Email Marketing


Hi Tracey,

Thank you for leaving a review of the platform! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing
www.firedrum.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Rich Buckwalter

Fire Drum is a great value for small business

Used weekly for 1-2 years
Reviewed 2017-01-30
Review Source: Capterra

We contact our customers via email about every two weeks. FireDrum is an affordable solution for us. It is easy to learn and use, and any problems are easily fixed just by searching on their site. We have not yet had to contact them with any issues.

Pros
Ease of use, affordability.

Cons
I really do not have any negative issues with this software

Response from FireDrum Email Marketing


Hi Rich,

Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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Brandon Veater

Good platform good price

Reviewed 2017-01-30
Review Source: Capterra

The service has all the basic features that you would need at a good price point. I've never had an issue. I don't do a lot of volume but my messages are important.

Response from FireDrum Email Marketing


Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketing. Send me an email at daniel@firedrum.com or call me at (480) 699-1524

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Holly Padove

Firedrum Marketing has made my life easier and is more affordable!

Used weekly for 6-12 months
Reviewed 2017-02-10
Review Source: Capterra

I switched to Firedrum about six months ago because I felt that the contact management system I was using was cumbersome and expensive. I have not been disappointed! It's much easier to use, I love the templates, it's more affordable and the customer service is very responsive. I made the right choice and have recommended the company to several friends with small businesses.

Pros
Ease of use

Cons
Sometimes formatting on a template can be a bit challenging, but overall good.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Erin Biggs

Great email marketing platform

Used monthly for 2+ years
Reviewed 2016-12-06
Review Source: Capterra

I have been using FireDrum for 8 years, with multiple businesses and have been very happy with the service. It's easy to use and a great value for the price. Their support staff are local, friendly and always helpful. The free service is great if you have a small list but I really enjoy the templates and unlimited spending on the paid plans. I am easily able to track who's reading and interacting with our newsletter and that's very helpful with our marketing campaigns. Highly recommended!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Cheryl Courson

Great resend feature

Used monthly for 6-12 months
Reviewed 2017-01-31
Review Source: Capterra

I came over after using services from another company that felt quite limited. FireDrum has no image upload limits which is great. The price break was also great. I love the resend feature that is available to help my open rates.

Pros
Resend feature. Unlimited image uploads. Easy to use.

Cons
No facebook app integration to collect more email list members.

Response from FireDrum Email Marketing


Hi Cheryl,

Thank you for leaving a review! Let us know if you would like to schedule a time to review your email marketing. Send me an email at daniel@firedrum.com or call me at (480) 699-1524

Best regards,
Daniel Anzalone

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Kathi Alexander

No easier than Constant Contact

Reviewed 2017-03-24
Review Source: Capterra

I tried Fire Drum because we were having design/layout issues with Constant Contact, and found Fire Drum to be equally user-UN-friendly. We decided to stay with the "evil we know"/ I don't remember how the pricing compared.

Response from FireDrum Email Marketing


Hi Kathi,

Thanks for the feedback. A lot has improved since you last used your account. I'd love to schedule a time to do a free walk-through of our new mobile friendly email studio. Let me know if you would be interested. We have been saving people about 50% over other providers.

Thanks,
Daniel Anzalone | Account Manager
FireDrum Email Marketing
(480) 699-1524

Rating breakdown

Value for money
Ease of use
Features
Customer support

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Jeff Banas

Easy was to keep in contact with my patients

Used monthly for 2+ years
Reviewed 2017-01-30
Review Source: Capterra

Welcome to the practice email, clinic updates and health and fitness newletters are easy to send with Firedrum's fully automated email system.

Pros
Automated system and cost

Cons
A little hard to get through the software

Response from FireDrum Email Marketing


Hi Jeff,

Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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moses kimani

Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

Used daily for 6-12 months
Reviewed 2018-05-20
Review Source: Capterra

Ease of sending out emails without much hustle. It is very easy to manually add lists or to import from third party sites There are a number of customer care channels that really reduces time spent looking for solutions to problems FireDrum is generally a good and affordable service.

Pros
I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters. The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive. The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time. The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Cons
the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on. The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email. While the functionality of the service is on point, the UI badly needs a makeover. I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 4/10

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Brian Day

Great Way to Reach My Customers

Used weekly for 2+ years
Reviewed 2017-03-20
Review Source: Capterra

Firedrum is an easy, cost-effective way to reach customers and prospects via email. It is simple to use and the reporting tells me who is engaging, so I can custom-tailor my message. The only drawback is that I am unable to layer text and graphics.

Pros
Easy to use, cost effective.

Cons
Can't layer text and graphics.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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karen Tarshis

great marketing website

Used monthly for 6-12 months
Reviewed 2017-01-30
Review Source: Capterra

I have used other websites, this one is priced correctly and easy to use Highly recommend Firedrum. I have referred small businesses your way. Service is fast response and very helpful. Newsletters, marketing, and other uses on this website make it suitable for ALL kinds of businesses.

Pros
easy to use and clear

Cons
inputs of contacts are hard to find at times and it does not show if you have inputted a contact twice

Response from FireDrum Email Marketing


Hi Karen,

Thank you taking your time to leave a review! We appreciate the feedback. Just so you know, the import report will let you know hoe many duplicates were on your list. It automatically updates duplicate records during import. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Rachael Nicholas

Good for the Money

Used monthly for 6-12 months
Reviewed 2017-02-03
Review Source: Capterra

The software is very good but will bot allow me to copy and paste over some things from Word correctly such as bullet points. Also, putting together specific content layouts can be a pain. Overall thought the software is well worth the money and easy to use!

Pros
The cost and easy to use

Cons
Content layout options

Response from FireDrum Email Marketing


Hi Rachael,

Thank you for leaving a review! Let me know if you would like to schedule a time to go over the best way to copy and paste from a word document. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing

Rating breakdown

Value for money
Ease of use
Features

Likelihood to recommend: 8/10

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Timarie MacKie

Been using FireDrum for over 10 years and they are best practices!

Used monthly for 2+ years
Reviewed 2018-09-25
Review Source: Capterra

What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Pros
Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Cons
I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

Response from FireDrum Email Marketing


Thank you, Timarie!

We are so happy to hear that you've had a positive experience with us! We hope that you can use FireDrum for all of your marketing needs.

I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. I'd love to help your clients succeed.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Chuck Small

Best Email Marketing Company

Used weekly for 2+ years
Reviewed 2017-01-30
Review Source: Capterra

Using FireDrum has been a major marketing piece for all of our clients. Not only do they have the best prices but the editor itself is super easy to use and the resend to unopens (OpenBoost) is really awesome. I highly recommend FireDrum for anyone currently using email marketing.

Pros
The OpenBoost technology is awesome and the new drag and drop editor is really great.

Cons
No complaints :)

Response from FireDrum Email Marketing


Hi Chuck,

It's a pleasure to work with the team at Boostwave. Always feel free to reach out if you need any help, or feedback on your email marketing campaigns.

Best regards,
Daniel Anzalone
FireDrum Email Marketing
(480) 699-1524
daniel@firedrum.com

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Holly Burger

I am enjoying Firedrum!

Used monthly for less than 6 months
Reviewed 2017-01-30
Review Source: Capterra

Initially I switched because of the price, it is less than half what I was paying at icontact.com. FD was just getting started and there were a few glitches, but the customer service was great. They improved over my first few months and now I enjoy the interface.

Pros
Clean, fairly easy to use.

Cons
I find the navigation confusing. Where is my last email? The verbiage could be improved to by more specific.

Response from FireDrum Email Marketing


Hi Holly,

Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Great Email Builder to Make Professional Templates

Used weekly for 1-2 years
Reviewed 2018-09-25
Review Source: Capterra

Great customer service and support. Very responsive and always able to talk to real people.

Pros
The drag and drop email builder, Template Options, High Sending Limits, Deliverability, Customer Service/Support, and Affordability.

Cons
Would be ideal to have additional automation functionality.

Response from FireDrum Email Marketing


Thank you,

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! We hope to be adding more automation features in the future.

I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates.

If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524

Thank you,
Alex Goerner
Marketing Strategist

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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robert pinchuck

best email marketin g program we have ever used

Reviewed 2017-01-30
Review Source: Capterra

My company has been using Firedrum for many years for multiple newsletters and client contact . By far , this is the best program with the most amount of options at the best price. Never had an issue and very reliable . We have tried several other companies and they don't come close to the service Firedrum offers

Pros
reliabilty

Cons
cant think of any

Response from FireDrum Email Marketing


Hi Robert,

Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524

Best regards,
Daniel Anzalone
FireDrum Email Marketing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Anonymous

Good bang for the buck

Used occasionally for 2+ years
Reviewed 2018-10-09
Review Source: Capterra

Pros
Cost efficient and streamlined, it does exactly what it says it does

Cons
not as complex or capable as other more costly services

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 6/10

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