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FireDrum Email Marketing

Email marketing and engagement solution

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FireDrum Email Marketing Pricing

Pricing overview

Value for money rating

4.5

/5

210

Price starts from

5

Per month

Per Feature

Pricing options
Free plan
Subscription
Free trial

Pricing details

Free to try! Price is based on number of unique contacts.

Starting at $5/month for 5 users and 500 contacts. (or $4/month when billed annually)

Beginner plan is free for 1 user and 100 contacts.

Enterprise plans are also available. Contact FireDrum for a custom quote.

What users say

Not only do they have the best prices but the editor itself is super easy to use and the resend to unopens (OpenBoost) is really awesome.

CS

Chuck S.

My company has been using Firedrum for many years for multiple newsletters and client contact. By far , this is the best program with the most amount of options at the best price.

rp

robert p.

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Reviewers who mentioned pricing said:

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Been using FireDrum for over 10 years and they are best practices!

Reviewed 4 years ago

What a fantastic team! the entire support staff, FireDrum goes above and beyond to make sure my team and I are satisfied and that any problems we face are addressed and rectified within 24 hours. We really couldn't ask for a better partner.

Pros

Our agency uses FireDrum as a solution for many of our in-house clients and we do so with complete confidence. We like that we have the choice of a DIY method or a fully managed, customized service and we can adapt for each of our clients based upon their respective needs/wishes. Additionally, the fact that FireDrum continues to add functionality and value to its software just allows us to pass that value onto our clients. It's not just another email marketing platform...it is so much more. As an example, we now have the ability to implement automated drip campaigns! FireDrum does not disappoint, and the affordability makes it an even smarter choice for us all.

Cons

I think some parts of it aren't labeled logically, but I also feel that is a personal preference.

Vendor response

Thank you, Timarie! We are so happy to hear that you've had a positive experience with us! We hope that you can use FireDrum for all of your marketing needs. I wanted to let you know that I'm currently scheduling account reviews to help with open rates, clicks, and deliverability. I'd love to help your clients succeed. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend4/10

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Signing up to FireDrum and setting up an email campaign is as seamless and painless as I hoped

Reviewed 4 years ago

Ease of sending out emails without much hustle. It is very easy to manually add lists or to import from third party sites There are a number of customer care channels that really reduces time spent looking for solutions to problems FireDrum is generally a good and affordable service.

Pros

I loved the fact that they offer email templates to ease the creation of email accounts. The delivery rate on our emails was quite satisfactory with the majority of them getting past spam filters. The tutorials that appeared when setting up campaigns were well timed, helpful and non-intrusive. The animated drag drop and preview features really helped the non technical members of the team create professional looking emails within a really short time. The last page where one has to confirm details before publication is a nice touch that I haven't seen in many competing services. It helped us make sure that all details were in order, a lot of mistakes were found and corrected in this final page

Cons

the dashboard is quite cluttered making it hard for a new user to know what they should be focusing on. The bright red bars at the top and bottom of the page aren't exactly visually appealing. I feel that the messages being portrayed in these red bands could be done with a pop up on the site or sent as a form of notification email. While the functionality of the service is on point, the UI badly needs a makeover. I would have loved the free plan to have a higher sending limit. 100 is too low when you consider competitors in the space

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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I have used this email solution over the years and have watched it get better and better!

Reviewed 5 years ago

Increase in all our email campaigns resulting in +350% increase in sales coming in through this channel. We use this product internally and as well for our clients. Our business has grown because we use this email marketing solution.

Pros

I love the new email editor that allows me to create my own custom email templates to use with my campaigns. I'm not restricted and can be as creative as I want to be. I can make my templates match my brand easily. I also love the easy to understand reporting and the open boost feature which re-sends my campaign automatically back out to my list members that didn't open the initial send. This feature has greatly improved our open rates and click thru's. With this solution, I feel like I'm in control. Best of all the cost when compared to other email tools in hands down way more affordable. I would recommend to anyone to try out this solution and see for yourself how much of an impact that Firedrum can have on your email marketing goals.

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy to use, great customer support!

Reviewed 5 years ago

I have been working with FireDrum for over three years now and absolutely love it. The support team is always there to answer my questions! They recently switched to a new drag and drop editor which (truthfully), has been a bit confusing, but my customers seem to love the new layout. I recommend this to any business looking to send out quality campaigns with a return on investment.... Especially small businesses! My monthly priced was practically cut in half when I switched from Constant Contact.

Pros

Great price, great support team and great looking campaigns!

Cons

At first it was confusing to learn and remember how to access the different features.

Vendor response

Hi Kate, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Customer Service is night/day better than Constant Contact

Reviewed 5 years ago

I used Firedrum at a previous job that was local to Firedrum in Arizona. After relocating to Seattle with a new company, I immediately transferred us off of Constant Contact and over to Firedrum. It was cheaper, more user-friendly and when you call, the guy that answers the phone is able to immediately help you! I can't tell you the headaches I had before and how relieving it is to get an answer in three rings of a phone and somebody that isn't clearly outsourced from a third world country. It's been two years at this job with them and I have nothing but good things to say.

Pros

Very user Friendly

Cons

With there was a grid system that I could drag and drop pre-made photos in for the correct size and able to link from there.

Vendor response

Hi Cameron, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Satisfied customer

Reviewed 5 years ago

I have been extremely satisfied and pleased with the ease of use and comprehensive functionality of the program. Since my company is multi-dimensional, there are several employees who use FireDrum for various aspects of our email marketing, and to date we have had no complaints and our open rate and click rate has increased by at least 20% across all campaigns.

Pros

Functionality and ease of use.

Cons

It's not cheap, but absolutely believe it is worth the investment.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Glad I made the Switch!

Reviewed 5 years ago

I recently switched from a large, nationally known email marketing provider. I initially made the decision based on the savings, but since making the switch, I could not be more satisfied with their all around products and services! From excellent customer service and attentive support staff to the impressive features and advanced reporting options--I can't say enough good things about FireDrum! I'm just getting my feet wet, but I can't wait to really dig in and get the most out of their services. Keep up the great work!

Pros

The features and functionality are second to none, and at half the price of competitors, it's a no-brainer!

Cons

It's not necessarily a con, but the interface for creating emails. I'm just not familiar with all the options and features yet (since I just switched to FireDrum), so for now, creating emails is a bit more time consuming. But I'm sure as I work with the software more, I'll get more comfortable with it. Honestly, the flexibility of the software is a plus . . . just maybe not when you're a "newbie"!

Vendor response

Hi Kalin, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketin

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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FireDrum Email Marketing Review

Reviewed 4 years ago

Communication. we use it as a newsletter and reminder prompt. It works great to advise members quickly and without the added cost of paper and postage.

Pros

Great flexibility and tailoring of design in emails that you can send. I was able to get a very professional look on my own with little design experience.

Cons

Managing members. I would like to delete members who are older and no longer relevant to email.

Vendor response

We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! You can deactivate members that you feel no longer use email to assure they wont get another send. I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Best customer service ever!

Reviewed 4 years ago

It is a very inexpensive way to connect with my customers on a regular basis.

Pros

First, the price is better than any other email list provider I've tried but the big reason I'll stay with Firedrum is the customer service. I had a problem creating an email sign up form for my website. I know just enough about web building to be dangerous. The whole IT crew came to my rescue. I even got personal emails and phone calls from customer service reps to help me. This never happens on other providers I've had in the past. I'll be a Firedrum customer for life!

Cons

I did have issues trying to add a second business to my account but the service is so inexpensive that I just opened a second account for that other business.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A solid email marketing platform for driving business

Reviewed 5 years ago

FireDrum says they are "easy to use, affordable and powerful" and I would agree. It's a tool easier to use then other services in the market and the results solid. Building your brand and getting you message out is key and FireDrum makes it fun to watch the results develop. You are in control.

Pros

Easy to use templates to plug content into and a schedule for pin-pointing the message.

Cons

No cons were added to this review

Vendor response

Hi Jeff, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Fire Drum is a great value for small business

Reviewed 5 years ago

We contact our customers via email about every two weeks. FireDrum is an affordable solution for us. It is easy to learn and use, and any problems are easily fixed just by searching on their site. We have not yet had to contact them with any issues.

Pros

Ease of use, affordability.

Cons

I really do not have any negative issues with this software

Vendor response

Hi Rich, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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I like it over all but they need to work on the speed, sometimes it's too slow

Reviewed 5 years ago

same benefits you can get with any other email marketing software

Pros

templates are pretty cool, you have many options with different styles, the price is not bad, easy to read

Cons

Speed, sometimes it takes a lot of time to load the templates, to edit the templates and so, the price is not the best

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great Way to Reach My Customers

Reviewed 5 years ago

Firedrum is an easy, cost-effective way to reach customers and prospects via email. It is simple to use and the reporting tells me who is engaging, so I can custom-tailor my message. The only drawback is that I am unable to layer text and graphics.

Pros

Easy to use, cost effective.

Cons

Can't layer text and graphics.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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A Great Alternative to "The Big Guys"

Reviewed 5 years ago

Having used a more well known (and more complicated and more expensive) service for years, I was delighted with the simplicity of the FireDrum interface and surprised at the power of the controls. Of course, I wouldn't have dumped the higher-priced Email Marketers if FireDrum wasn't at least as usable (it was waaay more user friendly), but I haven't had to give up anything except higher prices and have gained in every way. FireDrum is great!

Pros

Easy to use. Easy easy easy.

Cons

I wish one could schedule more re-sends to unopened, each time refining in the send. One is great but four would be greater.

Vendor response

Hi Rob, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Gets the word out - quickly and efficiently

Reviewed 5 years ago

This product has all the features you need and steadily improves over time. And, it isn't bogged down by a lot of "extra" stuff. That makes it easy to learn and use on a regular basis. We've been using it for years, after leaving CC due to high cost and complexity - and are very happy with the result.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Andy, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Firedrum Marketing has made my life easier and is more affordable!

Reviewed 5 years ago

I switched to Firedrum about six months ago because I felt that the contact management system I was using was cumbersome and expensive. I have not been disappointed! It's much easier to use, I love the templates, it's more affordable and the customer service is very responsive. I made the right choice and have recommended the company to several friends with small businesses.

Pros

Ease of use

Cons

Sometimes formatting on a template can be a bit challenging, but overall good.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Easy was to keep in contact with my patients

Reviewed 5 years ago

Welcome to the practice email, clinic updates and health and fitness newletters are easy to send with Firedrum's fully automated email system.

Pros

Automated system and cost

Cons

A little hard to get through the software

Vendor response

Hi Jeff, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Great email marketing platform

Reviewed 6 years ago

I have been using FireDrum for 8 years, with multiple businesses and have been very happy with the service. It's easy to use and a great value for the price. Their support staff are local, friendly and always helpful. The free service is great if you have a small list but I really enjoy the templates and unlimited spending on the paid plans. I am easily able to track who's reading and interacting with our newsletter and that's very helpful with our marketing campaigns. Highly recommended!

Pros

No pros were added to this review

Cons

No cons were added to this review

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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best email marketin g program we have ever used

Reviewed 5 years ago

My company has been using Firedrum for many years for multiple newsletters and client contact . By far , this is the best program with the most amount of options at the best price. Never had an issue and very reliable . We have tried several other companies and they don't come close to the service Firedrum offers

Pros

reliabilty

Cons

cant think of any

Vendor response

Hi Robert, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Firedrum Review

Reviewed 5 years ago

I have been using services to send marketing emails for over 15 years and enjoy working with Firedrum. It's easy to use, has all the basic functions you need plus a few extras, and the customer service is excellent. Any issues get resolved quickly and professionally. For the cost, I believe Firedum to be one of the better email systems out there.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Daniel, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great service for marketing campaigns!

Reviewed 5 years ago

I signed up for Firedrum one year ago and have I ever been pleased with the results! It is less expensive than Constant Contact and easier to use. You feel like Firedrum is working with you as opposed to other companies who use policies to restrict users. I have found email campaigns easier to send out and the dashboard very user friendly.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Jim, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend5/10

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Wow how this helped our Beta Program

Reviewed 4 years ago

We have looked at HubSpot great and Firedrum, both fit in different places to get the word out about your product or services. The templetes get us to the spot and focus us on different clients not just a blanket email campain.

Pros

We like the features it adds that were so expensive in the past. Like how many contacts per month you slide the bar and add more bits and come up with a cost, even the free account we use allowed us to get started up to the limimt then grow from that point.

Cons

still working with the features but over all the software does what it says send email campains from mobile

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Time saver, great value

Reviewed 4 years ago

I have had terrible time in the past trying to do proper email blasts always missing or sending correspondance twice by mistake. Now is a breeze.

Pros

Very user friendly, top notch customer service, easy to manage

Cons

Don’t have anything that I personally had issues with.

Vendor response

Thank you, We appreciate your review! We hope that you're able to continue to use FireDrum for all of your email needs! I wanted to let you know that I'm scheduling account reviews right now to help our clients with deliverability, open rates, and click rates. If you wanted to schedule one, please email me at Alex@firedrum.com or call 480.699.1524 Thank you, Alex Goerner Marketing Strategist

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Always ready to help

Reviewed 5 years ago

FireDrum makes email marketing easy and affordable. With a great section of pre-designed templates and the ability to create your own customize design, we can always get the look we want. The most impressive thing for me has been the customer service- they are always very quick to respond via phone, email or chat.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Rob, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing www.firedrum.com

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Great entry level email marketing

Reviewed 5 years ago

Firedrum is a great tool to begin an email marketing campaign. Many effective options to use for your business and a great value.

Pros

No pros were added to this review

Cons

No cons were added to this review

Vendor response

Hi Jose, Thank you taking your time to leave a review! We appreciate the feedback. Let me know if you would like to schedule a time to review your email marketing. Send an email to daniel@firedrum.com or call (480) 699-1524 Best regards, Daniel Anzalone FireDrum Email Marketing