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HighLevel
5
51
4
22
3
4
2
3
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based marketing analytics & sales management platform
Table of Contents
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HighLevel - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: July 2026
HighLevel overview
Based on 89 verified user reviews
What is HighLevel?
By industry, HighLevel reviewers are most commonly professionals in marketing and advertising (53%). The most frequent use case for HighLevel cited by reviewers is CRM (85% of reviewers).
What are the most popular integrations for HighLevel?
The HighLevel integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with HighLevel.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Marketing Platform
Email Campaigns
Ease of Use
Customer Support
Free Trial
Account Management
HighLevel’s user interface
HighLevel review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about HighLevel?
Reviewers appreciate HighLevel for its extensive features, all-in-one platform, and strong value for marketing agencies managing multiple clients. They say it streamlines client management, offers useful automation, and enables agencies to differentiate themselves, though some feel the interface can be overwhelming and not always intuitive. They note the pricing is reasonable for the features provided, but some find it expensive for smaller businesses or those just starting out.
Users report a steep learning curve, especially for non-technical users, and mention that mastering the platform takes time. They indicate mixed experiences with customer support, with some praising its helpfulness and others frustrated by slow or inconsistent responses.
Select to learn more
Who uses HighLevel?
Based on 89 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
HighLevel's key features
Most critical features, based on insights from HighLevel users:
All HighLevel features
Features rating:
HighLevel alternatives
HighLevel
Starting from
97
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
Zoho CRM
Starting from
14
/user
Per month
Salesforce Sales Cloud
Starting from
25
/user
Per month
HighLevel pricing
Value for money rating:
Starting from
97
/user
Per month
User opinions about HighLevel price and value
Value for money rating:
To see what individual users think of HighLevel's price and value, check out the review snippets below.
Desirae G.
Owner
Garnet C.
Appointment setter
HighLevel integrations (5)
Integrations rated by users
We looked at 89 user reviews to identify which products are mentioned as HighLevel integrations and how users feel about them.
Integration rating: 4.8 (13)
“I've connected Stripe and found the setup process to be simple and intuitive. I'm looking forward to using it as I begin processing client payments.”
“This allows our account customers to log in and pay outstanding invoices without the need for us to chase them.”
Carolyn M.
Exercise Physiologist
Integration rating: 4.8 (8)
“I want it to keep track of my hours for State Public Defender cases, but most of the time I just have to end up simply manually entering my billable hours.”
Bela B.
Managing Attorney
Integration rating: 5.0 (7)
“This allowed for better alerting and flow of necessary data.”
Larry K.
IT Manager
Integration rating: 4.3 (7)
Integration rating: 3.5 (6)
Integration rating: 4.8 (6)
HighLevel customer support
What do users say about HighLevel customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of HighLevel customer support.
A number of users highlight that customer support is responsive, helpful, and available 24/7 with clear explanations.
A portion of users report slow, inconsistent, or unhelpful support, with communication and expertise sometimes lacking.
Support options
Training options
To see what individual users say about HighLevel's customer support, check out the review snippets below.
“The customer service team are very helpful and make sure to solve your problem.”
Bill B.
Owner
“Among my favourites is the converation tab where all communications with a customer are logged in one thread making it so much easier to review the history and provide accurate information to our customers.”
Desirae G.
Owner
“The support is hit and miss on basic issues, had a real issue and no response no help at all.”
Cameron C.
Director
“I've ended up pulling the plug on the project, and feel relieved but also so annoyed that I wasted to much time and money learning this clunky platform thinking it was going to be a great solution for me.”
Zack M.
Founder
HighLevel FAQs
Q. What is HighLevel used for?
HighLevel is a cloud-based marketing analytics platform that offers a range of tools and functionalities for sales and advertising agencies. These include appointment scheduling, payment processing, website development, and campaign creation. The platform features unified messaging, outbound calling, reputation management, webhooks, and GDPR compliance. With HighLevel, sales professionals can create follow-up campaigns, capture customer responses, manage two-way communication, and collect leads from various channels. Advertisers can also utilize the platform to manage user memberships, create online courses, handle client accounts, track bookings, automate lead workflows, generate sales reports, and conduct SMS marketing. The centralized dashboard of HighLevel enables marketers to build landing pages, survey forms, custom menus, and sales funnels all in one place. The platform integrates with various third-party applications including Stripe, Zapier, Facebook Messenger, Google Ads, QuickBooks, Shopify, and Zoom. Mobile applications for Android and iOS devices are also available, allowing agencies to streamline customer communication through voicemails, messages, emails, and forced calls.
Q. Does HighLevel support mobile devices?
HighLevel supports the following devices:
Android, iPhone, iPad
Q. What level of support does HighLevel offer?
HighLevel offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)