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HighLevel
5
51
4
22
3
4
2
3
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Cloud-based marketing analytics & sales management platform
Table of Contents
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HighLevel - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: June 2026
HighLevel overview
Based on 89 verified user reviews
What is HighLevel?
By industry, HighLevel reviewers are most commonly professionals in marketing and advertising (53%). The most frequent use case for HighLevel cited by reviewers is CRM (84% of reviewers).
What are the most popular integrations for HighLevel?
The HighLevel integration most frequently cited by reviewers is Stripe, a payment processing product rated 4.8 out of 5 for its integration with HighLevel.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Marketing Platform
Email Campaigns
Ease of Use
Customer Support
Free Trial
Account Management
HighLevel’s user interface
HighLevel review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.0
Features
4.2
Ease of use
3.7
Customer support
3.7
Reviews sentiment
What do users say about HighLevel?
Users say HighLevel offers a wide range of features and strong tools for marketing agencies, making it easy to manage multiple clients and automate tasks. They appreciate its all-in-one approach, flexibility, and the ability to customize, but report a steep learning curve and find the interface overwhelming or confusing at first. Some feel the platform is not always intuitive and requires time to master.
Reviewers indicate that customer support experiences are mixed; some find the team helpful and responsive, while others complain about slow responses and unresolved issues. They mention the pricing is higher than some alternatives but see value in the bundled features.
Select to learn more
Who uses HighLevel?
Based on 89 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
HighLevel's key features
Most critical features, based on insights from HighLevel users:
All HighLevel features
Features rating:
HighLevel alternatives
HighLevel
Starting from
97
/user
Per month
Bigin by Zoho CRM
Starting from
7
/user
Per year
HubSpot CRM
Starting from
20
/user
Per month
Zoho CRM
Starting from
14
/user
Per month
HighLevel pricing
Value for money rating:
Starting from
97
/user
Per month
User opinions about HighLevel price and value
Value for money rating:
To see what individual users think of HighLevel's price and value, check out the review snippets below.
Desirae G.
Owner
Garnet C.
Appointment setter
HighLevel integrations (5)
Integrations rated by users
We looked at 89 user reviews to identify which products are mentioned as HighLevel integrations and how users feel about them.
Integration rating: 4.8 (13)
“all of them as they are fully integrated for payments and confirmations”
Zofia T.
ceo
Integration rating: 4.8 (8)
Integration rating: 5.0 (7)
“It makes things so much quicker but i also found it a bit clunky and some of the functions i wanted to do wouldnt work so it needs improvement.”
Helen S.
Dance Teacher
Integration rating: 4.3 (7)
Integration rating: 3.5 (6)
Integration rating: 4.8 (6)
HighLevel customer support
What do users say about HighLevel customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of HighLevel customer support.
A number of users praise HighLevel's customer support for being responsive, helpful, and available 24/7.
Multiple users appreciate the support team's patience, clarity, and willingness to solve issues.
A fair number of users report slow response times, poor communication, and inconsistent support quality.
Support options
Training options
To see what individual users say about HighLevel's customer support, check out the review snippets below.
“The customer service team are very helpful and make sure to solve your problem.”
Bill B.
Owner
“Among my favourites is the converation tab where all communications with a customer are logged in one thread making it so much easier to review the history and provide accurate information to our customers.”
Desirae G.
Owner
“The support is hit and miss on basic issues, had a real issue and no response no help at all.”
Cameron C.
Director
“I've ended up pulling the plug on the project, and feel relieved but also so annoyed that I wasted to much time and money learning this clunky platform thinking it was going to be a great solution for me.”
Zack M.
Founder
HighLevel FAQs
HighLevel has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business
These products have better value for money
Q. What is HighLevel used for?
HighLevel is a cloud-based marketing analytics platform that offers a range of tools and functionalities for sales and advertising agencies. These include appointment scheduling, payment processing, website development, and campaign creation. The platform features unified messaging, outbound calling, reputation management, webhooks, and GDPR compliance. With HighLevel, sales professionals can create follow-up campaigns, capture customer responses, manage two-way communication, and collect leads from various channels. Advertisers can also utilize the platform to manage user memberships, create online courses, handle client accounts, track bookings, automate lead workflows, generate sales reports, and conduct SMS marketing. The centralized dashboard of HighLevel enables marketers to build landing pages, survey forms, custom menus, and sales funnels all in one place. The platform integrates with various third-party applications including Stripe, Zapier, Facebook Messenger, Google Ads, QuickBooks, Shopify, and Zoom. Mobile applications for Android and iOS devices are also available, allowing agencies to streamline customer communication through voicemails, messages, emails, and forced calls.
Q. Does HighLevel support mobile devices?
HighLevel supports the following devices:
Android, iPhone, iPad
Q. What level of support does HighLevel offer?
HighLevel offers the following support options:
Chat, Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, 24/7 (Live rep)