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Listrak Logo

Customer engagement platform.

Table of Contents

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Is this product right for your business?

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Listrak - 2026 Pricing, Features, Reviews & Alternatives

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All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Listrak overview

What is Listrak?

Listrak is a marketing automation software that helps businesses personalize cross-channel interactions. Administrators can orchestrate and optimize email, SMS, push notifications, identity resolution, and more. The platform enables managers to handle data unification, identity resolution, personalization, and owned channel automation using a centralized dashboard.

Starting price

Free

Alternatives

with better value for money

Listrak’s user interface

Ease of use rating:

Listrak reviews

Overall rating

4.1

/5

22

Positive reviews

73

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10
Rating distribution

5

4

3

2

1

11

5

3

2

1

Pros
“The best Listrak’s advantages for us is that they provide us Email automation and Conductor tool to deploy emails which is very easy and user friendly.”
CV

Christine V.

Recruiting Manager

“The thing I like the most about Listrak is the ease in using the software. I love the flexibility it provides, and I am a fan of the heat maps.”
Verified reviewer profile picture

Quan N.

Web Developer

“Having a dedicated account manager to help lead you in the right direction is really great. Rep. has done the absolute best job in providing us with guidance.”

Verified reviewer

Anonymity request

Cons
“When we are working on Listrak’s then we have a failure to change the designs between desktop area and mobile.”
CV

Christine V.

Recruiting Manager

“Not a lot of value is included with the Listrak license--they try to charge you a separate license and implementation fee for many basic features. Poor after purchase support and guidance.”
MM

Michael M.

E-Commerce Manager

“Dive in head first, and watch your business grow. Seriously, no puffery here.”
Verified reviewer profile picture

Troy O.

Marketing

Who uses Listrak?

Based on 22 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Marketing and Advertising
Health, Wellness and Fitness
Furniture
Others

Use cases

Email Marketing
Customer Engagement
Marketing Automation
Mobile Marketing

Listrak's key features

Most critical features, based on insights from Listrak users:

Mobile optimization
Campaign management
WYSIWYG editor
Reporting/Analytics
Social marketing
Lead qualification

All Listrak features

Features rating:

Contact database
Contact management
Communication management
ROI tracking
Email campaign management
CAN-SPAM compliance
Campaign scheduling
Engagement tracking
Customer database
Activity tracking
List management
Website visitor tracking
Customizable ctas
Performance metrics
Natural language processing
Multiple data sources
Multi-Location
Personalization
Polls/Voting
Multi-Language
Predictive analytics
Preview functionality
Multi-Channel marketing
Multi-Channel communication
Multi-Channel attribution
Multi-Campaign
Monitoring
Mobile coupons
Mobile alerts
Mobile access
Message personalization
Mass texting
Marketing calendar
Marketing automation
Location-Based Marketing
Lead management
Workflow management
Visual analytics
Third-Party integrations
Text-to-Win
Template management
Surveys & feedback
Social promotion
Social media integration
SMS messaging
SMS marketing
Shortcodes
Sentiment analysis
Segmentation
Search marketing
Scheduled messaging
Sales analytics
Reputation management
Reporting & statistics
Reminders
Real-Time reporting
Real-Time notifications
Real-Time data
Real-Time analytics
QR codes
Push notifications
Product recommendations
Process/Workflow automation
Lead generation
Customer journey mapping
Customer history
Customer experience management
CRM
Coupons
Conversion tracking
Contextual Targeting
Content management
Content creation
Compliance management
Click tracking
Churn management
Campaign Segmentation
Campaign planning
Campaign analytics
Business rules management
Behavior tracking
Autoresponders
Automated responses
API
Alerts/Notifications
AI/Machine learning
Activity dashboard
Access controls/permissions
A/B testing
2-Way messaging
Lead capture
Landing pages/web forms
Interaction tracking
Image library
HTML editor
Generative ai
GDPR compliance
For retail
Feedback management
Event triggered actions
Email tracking
Email templates
Email marketing
Email management
Dynamic content
Drip campaigns
Drag & drop
Data visualization
Data import/export
Customizable templates
Customizable reports
Customizable forms
Customizable fields
Customizable branding
Customer surveys
Customer segmentation

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Listrak pricing

Value for money rating:

Starting from

Empty state illustration for "No pricing info"

No pricing info

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Listrak price and value

Value for money rating:

To see what individual users think of Listrak's price and value, check out the review snippets below.

“The best Listrak’s advantages for us is that they provide us Email automation and Conductor tool to deploy emails which is very easy and user friendly.”
CV

Christine V.

Recruiting Manager

“The thing I like the most about Listrak is the ease in using the software. I love the flexibility it provides, and I am a fan of the heat maps.”
Verified reviewer profile picture

Quan N.

Web Developer

Listrak support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Email/Help Desk
FAQs/Forum
Knowledge Base
Phone Support
Chat

Training options

Webinars
In Person
Documentation
Live Online

Listrak FAQs

Q. What type of pricing plans does Listrak offer?

Listrak has the following pricing plans:
Free Trial: Available

These products have better value for money


Q. Who are the typical users of Listrak?

Listrak has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Listrak support?

Listrak supports the following languages:
English


Q. Does Listrak offer an API?

Yes, Listrak has an API available for use.


Q. What level of support does Listrak offer?

Listrak offers the following support options:
24/7 (Live rep), Email/Help Desk, FAQs/Forum, Knowledge Base, Phone Support, Chat

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