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Loox Logo

Loox is a fully-featured product review & referrals app

Table of Contents

Loox - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Loox overview

What is Loox?

Loox helps more than 100,000 Shopify & Shopify Plus merchants increase customer loyalty and retention, drive word of mouth and referrals, and boost sales with Loox.

Loox is a partner & agency friendly review app, with dedicated plans for select partners. Contact us for details.

Key benefits of using Loox

- Loox gathers authentic product reviews by using smart and customizable review request emails.
- Schedule by delivery time or order status
- Offer a discount for photo / video reviews
- Send review request reminders
- Send review requests up to 3 months back upon install
- Loox’s Shopify reviews app provides merchants with eye-catching widgets for showcasing their happy customer content.
- Galleries in list/grid layout, product review carousels, review popups, and a reviews sidebar
- Customizable to match your brand
- Post-review & post-purchase referral requests
- Next-purchase discount codes for photo and video reviews
- Drive brand discovery via social media & Google Shopping
- A simple interface to configure and manage the app
- No technical knowledge needed
- World-class support available to answer you 24/7
- A CDN (content delivery network) to serve all scripts and photos in milliseconds
- Only starts loading after the page is fully loaded

Starting price

10usage based /
per month

Alternatives

with better value for money

Loox’s user interface

Ease of use rating:

Loox reviews

Overall rating

4.9

/5

16

Positive reviews

100

%

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8.81/10
Rating distribution

5

4

3

2

1

14

2

0

0

0

Pros
“The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.”
KO

Kate O.

Director

“Fantastic, easy to use software that does what you want it to do and looks good doing it.”
LF

Leny F.

founer

“Easy to integrate, good level of customization and good support if you need helps.”
CH

Christelle H.

CEO

Cons
“The email design function is quite limited and cannot personalise to business too much.”
QN

Quincy N.

Founder

“Find the dashboard and setting pages quite clunky and tricky to use.”
AG

Alex G.

Founder

Who uses Loox?

Based on 16 verified user reviews.

Company size

Small Businesses

Enterprises

Midsize Businesses

Top industries

Retail
Marketing and Advertising
Arts and Crafts
Consumer Electronics
Others

Use cases

Review Management
Reputation Management

Loox's key features

Most critical features, based on insights from Loox users:

Review monitoring
Dashboard
Review request
Social sharing
Response management
Negative feedback management

All Loox features

Features rating:

Widgets
Third-Party integrations
Customer experience management
Review badge management
Review notification
Website integration
Social promotion
Social media integration
SMS messaging
Search/Filter
Review sharing
Reporting & statistics
Reminders
Ratings/Reviews
Performance metrics
Monitoring
Feedback management
Engagement tracking
Email reminders
Email management
Data import/export
Customizable branding
Alerts/Notifications
Activity tracking
Activity dashboard

Loox alternatives

Loox logo

Starting from

10

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
TrueReview logo
visit website

Starting from

49

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Birdeye logo
visit website

Starting from

Empty state illustration for "No pricing info"

No pricing info

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Brand24 logo
visit website

Starting from

199

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Loox pricing

Value for money rating:

Starting from

10

Per month

Usage Based

Pricing details
Subscription
Free trial
Free plan
Pricing range

User opinions about Loox price and value

Value for money rating:

To see what individual users think of Loox's price and value, check out the review snippets below.

“The reviews on our website provide excellent social proof that helps us to convert sales. The customer service team at Loox have been quick to respond and help us when we have reached out.”
KO

Kate O.

Director

“Fantastic, easy to use software that does what you want it to do and looks good doing it.”
LF

Leny F.

founer

Loox integrations (16)

Integrations rated by users

We looked at 16 user reviews to identify which products are mentioned as Loox integrations and how users feel about them.

Shopify logo
Shopify

Integration rating: 5.0 (2)

Loox support options

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Knowledge Base
Email/Help Desk

Training options

Documentation
In Person
Videos
Webinars
Live Online

Loox FAQs

Q. What type of pricing plans does Loox offer?

Loox has the following pricing plans:
Starting from: $10.00/month
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Loox?

Loox has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Small Business


Q. What languages does Loox support?

Loox supports the following languages:
English


Q. Does Loox offer an API?

No, Loox does not have an API available.


Q. What other apps does Loox integrate with?

Loox integrates with the following applications:
Shopify Plus, Klaviyo, LoyaltyLion, Google Ads, Omnisend, Shopify


Q. What level of support does Loox offer?

Loox offers the following support options:
24/7 (Live rep), Chat, Knowledge Base, Email/Help Desk

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