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Mention
5
219
4
55
3
12
2
2
1
0
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Reputation and reviews management solution
Table of Contents
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Mention - 2026 Pricing, Features, Reviews & Alternatives
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Last updated: March 2026
Mention overview
Based on 288 verified user reviews
What is Mention?
Reviews for Mention come from a wide variety of industries, including marketing and advertising (13% of reviewers), internet (10%), and information technology and services (9%). The most frequent use case for Mention cited by reviewers is social listening tools (57% of reviewers).
What do users say about Mention pricing?
Some reviewers feel Mention offers good value for money, especially appreciating the free plan for small businesses. Some users report that higher-tier plans can become expensive, and reviewers indicate additional sources or features increase costs.
Starting price
Alternatives
with better value for money
Pros & Cons
Social Media Management
Social Listening
Social Media and Brand Monitoring
Pricing
Integrations
Mention’s user interface
Mention pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.5
Features
4.5
Ease of use
4.7
Customer support
4.7
Reviews sentiment
What do users say about Mention?
Reviews for Mention come from a wide variety of industries, including marketing and advertising (13% of reviewers), internet (10%), and information technology and services (9%). The most frequent use case for Mention cited by reviewers is social listening tools (57% of reviewers).
Select to learn more
Who uses Mention?
Based on 288 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Mention's key features
Most critical features, based on insights from Mention users:
All Mention features
Features rating:
Mention alternatives
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599
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Mention pricing
Starting from
599
Flat Rate
User opinions about Mention price and value
Value for money rating:
Of 35 reviews that provide robust commentary on Mention's price and value, mention it in a positive light.
Some reviewers feel Mention offers good value for money, especially appreciating the free plan for small businesses or those just starting out. They say the free version is useful, easy to get started with, and provides enough features to demonstrate the platform’s benefits. Some users report that advanced options and upgrades are available as needs grow, but indicate that higher-tier plans can become expensive. Reviewers indicate that the cost of including additional sources or unlocking certain features is a drawback, and some users think the premium plans are priced higher than comparable alternatives.
, and
Mention integrations (3)
Integrations rated by users
We looked at 288 user reviews to identify which products are mentioned as Mention integrations and how users feel about them.
Integration rating: 4.0 (2)
“We use this to tag people and notify them of tasks.”
Amadna F.
Head of Quality
Other top integrations
Mention support options
Typical customers
Platforms supported
Support options
Training options
Mention FAQs
Mention is a comprehensive media monitoring and social listening platform that enables organizations to track online conversations about their brand, competitors, and industry across the web and social media. The system monitors over one billion sources in real-time, providing users with immediate insights and data spanning up to two years. Organizations can create personalized monitoring alerts based on specific keywords or pages, while valuable indicators such as influence metrics and sentiment analysis help contextualize the gathered information. The analytics capabilities of Mention allow users to visualize and understand complex data through auto-updating reports and dashboards. The platform offers comprehensive analytics covering reach, volume, sentiment, location, source, and emotion, presented through intuitive charts, maps, and key metrics. With multiple templates available, users can either select pre-configured options based on specific use cases or fully personalize reporting to meet particular business requirements. Analytical depth enables organizations to implement strategic decisions based on concrete data rather than assumptions. Mention extends beyond monitoring and analysis to include social media management functionality. The platform consolidates multiple social inboxes into a single interface, allowing teams to respond promptly to customer inquiries and comments. Content creation is streamlined through AI-powered assistance tools, content curation features, and collaborative workflows. Organizations can schedule and publish content across major social networks while maintaining brand consistency through approval processes and a centralized content library. These engagement tools help businesses maintain an active presence across the social channels and effectively manage online reputation.
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