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Pimcore

4.8
(23)

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Open Source Digital Platform (PIM, MDM, CMS, DAM, Commerce)

(12)

Pimcore Pricing, Features, Reviews and Alternatives

Pimcore FAQs

Q. What type of pricing plans does Pimcore offer?

Pimcore has the following pricing plans:
Starting from: €699.00/month
Pricing model: Free, Subscription, Open Source
Free Trial: Available | (No Credit Card required)

These products have better value for money


Q. Who are the typical users of Pimcore?

Pimcore has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Pimcore support?

Pimcore supports the following languages:
Dutch, English, French, German, Russian


Q. Does Pimcore offer an API?

Yes, Pimcore has an API available for use.


Q. What other apps does Pimcore integrate with?

Pimcore integrates with the following applications:
Drupal, Microsoft Outlook, Adobe Commerce, Salesforce Marketing Cloud, Microsoft Azure, Shopware, NetSuite, Content Hub, Shopify


Q. What level of support does Pimcore offer?

Pimcore offers the following support options:
24/7 (Live rep), Knowledge Base, Chat, Email/Help Desk, FAQs/Forum, Phone Support

Pimcore product overview

Price starts from

699

Per month

Usage Based

What is Pimcore?

The Pimcore Platform™ is the leading enterprise open-source software for managing any digital data and customer experiences across any channel or device. It is the platform of choice for more than 110 000 companies in 60+ countries. Recognized as a “Customers’ Choice” in the 2022 Gartner Peer Insights™ and a G2 “High Performer” in 2023, you can trust that Pimcore will be the digital powerhouse behind your success.

Key benefits of using Pimcore

  • Unlock the power of one platform: Manage data from a single location and deliver engaging, personalized digital experiences across all customer touchpoints in real time.


  • Accelerate time-to-market: Leverage extensive, stable APIs based on open standards and easily integrate Pimcore with existing IT systems, thus speeding up time-to-market with minimum deployment risks.


  • Speed up innovation:Eliminate manual re-work and increase the efficiency of business operations by bridging data silos, media, and systems for superior consistency.


  • Optimize your TCO: Choose between the free open-source Community Edition and the optional Enterprise Edition. Enjoy benefits such as low risk and a great ROI, protecting your IP (intellectual property), no vendor lock-in, and a large ecosystem.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Knowledge Base
Chat
Email/Help Desk
FAQs/Forum
Phone Support

Training options

Live Online
Documentation
In Person
Webinars
Videos

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Pimcore pricing information

Value for money

4.7

/5

23

Starting from

699

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Pimcore features

Functionality

4.6

/5

23

Total features

96

7 categories

Most valued features by users

Reporting/Analytics
Activity Dashboard
API
Third Party Integrations
Reporting & Statistics
Data Import/Export
Customizable Templates
Customizable Branding

Pimcore users reviews

Overall Rating

4.8

/5

23

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9.25/10
Rating distribution

5

4

3

2

1

19

3

1

0

0

Pros
They are responsive and friendly. We are developing a set of bundles that allow the management of Print publications and the PimCore / Active WebToPrint solution is a great success.
Our developers love the ease with which they can extend the framework and contribute to community.
Built on Symfony, one more the most popular MVC frameworks for building enterprise application with PHP. Great support from the vendor , partners and community.
Cons
That means that updates can be somewhat painful (ExtJs 3 to ExtJs 6, Zend Framework to Symfony). But I wouldn't say that they are any more painful than updates in competing products.
Additionally pimcore offers an ecommerce framework which I personally have no real experience with.
Pimcore will fail if you expect to find a complete solution for your business case right off the bat. It needs professional advise for customization an implementation.

Overall rating contenders

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Michel W.

Information Technology and Services, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Way more flexible than it's competitors

Reviewed a year ago
Pros

Every datamodel is possible, no boundaries. We used it for solutions that could not be done by other PIM systems. It includes PIM, DAM, MDM and more.

Cons

The current user interface doesn't look very nice. It's good that we know hear this will be solved!

VS
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Vandana S.

Computer Software, 201-500 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Outstanding framework for PIM/CMS/DAM/e-commerce needs

Reviewed 7 years ago

Pimcore has helped us set up very flexible and scalable PIM and CMS set up for our customers with less cost. We are able to extend the features based on the Customer's specific requirements without too much effort. Our developers love the ease with which they can extend the framework and contribute to community. Our customers are pleased with the features they get from the Product that makes their day to day tasks easy. We have been able to enable our non-IT business users to manage and control their PIM implementations with very basic training.

Pros

Pimcore is a very flexible and extendable framework combining PIM, DAM, CMS and e-commerce capabilities all in one suit. There are abundant features, so much that we still discover new ones with each implementation. The product is evolving and the Pimcore team keeps on adding new features and functionalities based on the market need. Almost all features are generic and extendible. It's easy for...

Cons

Since Pimcore is a framework and not a Product, some customizations are always required to implement customer requirements, which in other Product based software may be available out of box. But again that is something that makes it extendible and makes it possible to extend and implement any feature desired.

RS
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Rita S.

Hospitality, 51-200 employees

Used weekly for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend6/10

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Not my favourite

Reviewed 4 years ago

We currently have our main website on Pimcore, does the job but doesn't add anything great.

Pros

Does the job, you can run your website on Pimcore, update it. We have a bespoke version, which isn't ideal as then you're stuck with whoever developed your website - rather than being able to hire other developers.

Cons

It's not very easy to use, you can find your way around it but it does take a while. And as mentioned, because we have a bespoke solution that means that when we need anything changed, we are stuck with going back to the company that initially developed the website for us.

Vendor response

Thank you very much for your review Rita. Pimcore is an enterprise digital experience platform (DXP). Its basic features are always enriched and highly tailored towards the individual digitization needs of its users. Especially larger companies with complex requirements value the large flexibility that this approach provides them in regards of providing a highly personalized experience to their customers. Pimcore...

FO
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Franck O.

Publishing, 1-10 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Better and better

Reviewed 5 years ago

We work exclusively with PimCore since v3, which is to say how much we appreciate this software and just congratulate us. They are responsive and friendly. We are developing a set of bundles that allow the management of Print publications and the PimCore / Active WebToPrint solution is a great success. Their annual Inspire conference has opened up the international market to us naturally and we now have customers in Europe, USA, Africa, etc ... Many thanks to them without whom we would not have the success we have. I recommend VERY HIGHLY!

Pros

PimCore is the only open-source platform with full PIM, DAM and CMS capabilities. With our plugins, this is the only solution that allow to manage Print draf and publications, connected to InDesign or exporting directly to PDF HD CMYK, in addition to native features. With its GPL license, everything is accessible and it is easy to develop plugins, overload existing functions, modify the interface, etc ... A MUST HAVE

Cons

To be honest, not much. Can be a more user-friendly interface but the v6 should fix that

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Igor B.

Computer Software, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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The only real solution of its kind

Reviewed 5 years ago

I have been working on a wide range of projects with Pimcore: pure CMS, CMS+PIM, CMS+DAM, PIM+DAM, E-commerce, REST Apis, Mobile App Backend, etc. Pimcore could handle all of those without issues and was joy to use! It also made the development much faster than building everything from scratch.

Pros

It can cover almost all of the needs one could imagine in a digital transformation project (CMS, DAM, PIM, Web-2-Print, ...). But what I find really excellent is that one is not really forced into using any of these components. Pimcore makes it very easy to integrate with external services and that is something that very few other systems manage to do.

Cons

Pimcore is moving fast. That means that updates can be somewhat painful (ExtJs 3 to ExtJs 6, Zend Framework to Symfony). But I wouldn't say that they are any more painful than updates in competing products. Integration with the Symfony Framework was a very good step which will make the product that much more stable and easier to update in the future.

Vendor response

Thank you very much for this review and your kind words, Igor! As Pimcore Gold Partner and winner of the case study of the year 2018 awards, Basilicom is a trusted partner and highly recommended Pimcore implementation partner! Best, Christian - Marketing & Partner Management

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