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SaaSquatch Logo

Loyalty, Referrals and Rewards for Online Businesses

SaaSquatch Reviews

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10 reviews

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Darren C.

Consumer Services, 51-200 employees

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Makes it simple to create a network effect

Reviewed 5 years ago

I wanted to create a referral program from day one at Ruckify because of the effect it can have on the business economics but needed to wait until the company was properly positioned and could support one. The SQ was extremely helpful in advising us to tweak the program and how to get the most value. I felt that the sales process was all about how they can meet our unique maretkplace platform needs and how they will scale with us. Implementation was easy because the SQ support team would answer any questions/blockers in real-time to get us live ASAP. I highly recommend them.

Pros

- Ability to add/create multiple programs and run them simultaneously - Ability to create and configure a program to meet your needs - Well supported API docs - Helpful and knowledgeable support staff - Great tracking and analytics/reporting - Easy to use admin UI - Company listens to feedback and values it

Cons

- Integration was straightforward and easy with SQ's documentation - The specialize in Referral Programs and have all the necessary features to create and scale it

NK
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Nika K.

Consumer Electronics, 11-50 employees

Used daily for 6-12 months

Overall rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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Excellent customer service

Reviewed 8 years ago

Impressed by quick responses and realizations of our wishes. One of the best experiences I've had with a 3rd party provider, which is extremely important. However, we do miss a chance to be able to change the photos and texts of referred content ourselves. This would enable us to be more egile and flexible.

Pros

It's flexible so that it can fit your needs perfectly. Also, the customer service is awesome!

Cons

That we have to contact Saasquatch everytime we want to change the text or photo of the shared content.

Vendor response

Thanks Nika! We've love working with you and your team at Chipolo. This partnership has helped us establish our presence in the E-Commerce vertical.