Used greatly in our entire marketing department to handle creative projects. Robohead allowed our creative team to function very much as a full-fledged marketing agency.
Pros
Ease of use, great communicating tools internally and easily scaleable.
Cons
Took quite some time to iron out the bugs and make the software work for our purposes.
Rating breakdown
Likelihood to recommend: 10/10
In my role as administrator and marketing traffic manager, I have used Robohead in all its versions since 2011, while at two different companies. Robohead gives me the tools I need to do my job in overseeing all the department's projects, deadlines, resources, and tasks, from start to finish. The basic construct of the project is very good. Functionality, we're able to categorize a job as a request or project, and to easily identify whether it's active or archived. All our projects are entered here, and all related files are attached to their projects. The library is a place where we store the most sought-after assets. I customize reports to suit the needs of our three weekly project meetings. Fortunately there is enough flexibility built into the filtering that we can always generate a meaningful report, or at least one that serves as a baseline, a starting point. To me, the key is defining your project fields such that you can sort, filter, and report out on the most important information you manager or associates would ever need. One of the biggest selling points for us is the review process and its related functionality. It gave us the platform to reach out beyond our internal marketing group to other teams in the company or elsewhere, and to be able to capture everyone's input in one space. The notification process has gone a long way in making Robohead as functionally practical as it is. I think it might still be a little too complicated, but it's an effective communication and audit tool in the system. No software is perfect, however we appreciate that the developers are continually working on Robohead. What would make the application incredible is dynamic scheduling of some typeWhen schedules get behind, it takes considerable task management on my part to ensure that due dates in everyone's My Work are updated and meaningful. Also, I'd like to see one function return'actual versus projected task due dates.
Pros
Flexibility - you allow the user (administrator) to easily manipulate the system to suit our needs.
Cons
No connection between task predecessors and tasks displayed in My Work. Users don't look at the bigger picture, so if a job is running behind there is no way for them to know that unless they go into the project itself. Most users rely on My Work, and that doesn't always sync up with reality. Requires manual intervention by someone to always be manipulating the tasks.
Rating breakdown
Likelihood to recommend: 10/10
We were facing a failing software solution and Robohead helped us to quickly get up and running with a PM solution that worked.
Pros
It was very Easy to implement and maintain. Plus the tracking capabilities were awesome.
Cons
Not as customizable as I would like. It was difficult to integrate our custom numbering system.
Thanks for the kind words, Jay! We greatly appreciate having ITW Global Brands as part of the RoboHead family!
Please don't hesitate to reach out to our Customer Support team regarding any customization issues you experience. We're always ready to help!
Cheers!
- The RoboHead Team
Rating breakdown
Likelihood to recommend: 7/10
Robohead makes me want to chuck my computer out of the window.
Pros
Almost nothing except for the review functionality.
Cons
Nothing is user friendly, shifting tasks makes no sense and my team and I constantly have to go in and manually adjust things. Glitchy and finicky. We have had three meetings in two months to go over how to use this software and every time something goes wrong during the demo. THREE meetings with all the same people because literally everyone has something go wrong when they submit a project.
Hello,
We are sorry to hear that you've had such an unfortunate experience with our project management software.
We would be happy to help address the issues you have been experiencing. Would you please contact us at roboheadsupport@aquent.com so that we may assist?
Thank you for taking the time to review our software. We look forward to hearing from you.
- The RoboHead Team
Rating breakdown
Likelihood to recommend: 1/10
RoboHead is our main project management tool, it is easy to use once you had all your forms set-up. We were able to import all our data from our previous management tool which has thousands of project information since 2001.
Pros
I like the wide arrange of options RoboHead has. We had been using it for a couple of years and still finding new things we can do with it. The file review process is so nice, especially if you have many reviewers, Robohead put all the comments into one file and that help us save a lot of time and be more efficient. You can control all the aspect of the review process on one screen (who has replied, how many comment you had received, due date, reminders, notes, etc.).
Cons
We can't customize how a form result is printed. You get an excel file that has to be formatted and that is very time consuming.
Rating breakdown
Likelihood to recommend: 10/10
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