RoboHead Reviews

I like that there are automation features within the software itself. It's very helpful to be able to set something up on the front end and rarely have to adjust once it gets going.

I with there was more automation. In a perfect world, I would love for a request to get submitted, you look it over, approve it, assign the team, choose all of the templates needed and the system does the rest for you and builds out Campaigns and individual projects. In addition, it adjusts the timelines based on the start date & due date that you indicate and auto adjusts the task durations based on this information and while using the data from the Resource Utilization Chart too.

I like that it is purpose-built for managing creative projects and their workflow.

The UI/UX is dated and needs updating for a better customer experience.

I really like the review tool - they just made some great updates that allow you to attach photos to your comments which is really helpful!

I really struggle with the reporting feature. We have found it very difficult to get the data we need out of the system.

The ability to customize work flows, plan for resource allocation and communicate within our teams has been wonderful. We're also keeping projects on track and on time.

Sometimes, too many choices can be hard. It would be great to have an "out of the box" version for the most common notifications for each kind of user. And while having reports and data is super for managers, many of the daily users don't need all of that data. It would be great to have their first experience have fewer bells and whistles, much like the external users - with the ability for the admins to add features as needed, rather than having them have to turn them off. It was overwhelming for some new users.

What I like most about this software is how it can be customized to any area of the company. It is a growing project management system that can be changed in a fly.

The only thing we don't love is the fact about the extra steps in assigning a project and not able to customize the reviews.

Great tool for keeping track of several projects with nice reporting functions. Using RoboHead has allowed us to increase on-time delivery. Customer service and training is top-notch!

There are a few manual status-changes that we wished were automated. It would also be nice to show projects with upcoming due dates clearer for status reports.

What I like most is how detailed you can be on every project. The ability to divide projects on multiple levels (from campaigns to individual projects to individual tasks) and gate them based on what task has been completed is incredibly helpful. Also, the reviews section is set up in such a way that makes collaboration very easy (the ability to compare and contrast multiple versions of a document along with their related comments makes it very easy to track changes and make new revisions)

The interface is not incredibly attractive, and when first getting used to the software, it can be hard to find what you are looking for. If there are a lot of people making notes on a project, it can be kind of difficult to follow the hierarchy of the thread (It would be better if you could organize notes by users).

The feature of seeing comments by other contributors on documents.

Tracking my documents was difficult and very cumbersome.

Thanks for sharing your review! We're glad you have had a positive experience overall. If there's anything we can do to help you navigate our tool in the future, our dedicated customer support team is here to help.

Easy to create projects, tasks, and keep track of where everyone is. I really like how you can interconnect different projects together based on the task pre-req.

Reporting aspects is a bit confusing. Wish it was more user friendly like Salesforce report building.

Good overview of all your projects, you know exactly what is going on :)

Sometimes our Team members from the Brand Team need long to actually reply

Review tools. Notes, tasks and flexibility. Chat with RH to get quick solutions to challenges

Inability to control the type of emails received by reviewers/contacts.

Robohead is a very customizable system that can be adjusted to meet the needs of the team. We use the system to oversee all of the projects funneling through our internal creative agency, and it's simple for each account/project manager to customize the views to see only the items relevant to their daily work, but we can see the bigger picture of what our team is working on too. The customer service...

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There are a few pieces of browser functionality that don't work with RH. Currently there's not a way to duplicate a tab in the browser and get to the same place in RH (this would be useful when cross-referencing job details and reviews, for example) and the "back" button doesn't work either. Neither are deal-breakers, just would be nice to have. It would be nice for account/project managers to be able to organize the "My Work" view for project team members (when multiple tasks for different projects are due on the same day, sometimes there is a certain order that things should be worked on, and that has to be manually communicated instead of something we can organize in the system).

I love that templates are customizable and tasks for projects are automated to go to the next steps. There are Gantt charts that are so easy to manage and rearrange schedules. I know where all the projects are at any given time based on the schedules and workflows. Customer support is excellent and extremely responsive. Whenever I reach out about any questions, I have a response or answer within that hour. Robohead has also been great when listening to clients and roll out enhancements often.

There were very minor cons but Robohead has been great with listening to their clients and I have seen many enhancements in this past year to help with some of the minor cons have been.

RoboHead is a fantastic tool and I love how much of the power is in my own hands to customize it to fit the needs of our Creative department and our larger business needs. Of particular mention is the phenomenal support, from regular training webinars and online documentation to the live support team who is knowledgable, fast, and friendly.

There are features I would love to add, but I also know that the RoboHead team listens to their users and incorporates those learnings into future updates. I never feel stuck with the application always being the way it is currently. Their scheduled updates always introduce new, welcome changes.

Thanks for the kind words, George! We're happy to have you as a customer and advocate!

I like the wide arrange of options RoboHead has. We had been using it for a couple of years and still finding new things we can do with it. The file review process is so nice, especially if you have many reviewers, Robohead put all the comments into one file and that help us save a lot of time and be more efficient. You can control all the aspect of the review process on one screen (who has replied, how many comment you had received, due date, reminders, notes, etc.).

We can't customize how a form result is printed. You get an excel file that has to be formatted and that is very time consuming.

ease of use, reporting

No cons were added to this review

I work on projects with a large team from content leaders to designers. Robohead makes it manageable to monitor my projects at the task level, review level to completion.

Initially it was overwhelming but the webinars and training videos were very helpful.

There are a wealth of features and functionalities in this software that allow the user to customize their experience and adapt to their specific needs. Projects, tasks, notes, files and more facets of each project can all be setup, controlled, monitored and navigated to optimize everyone's workloads and project statuses.

Because of the expansive options available, there can sometimes be almost too many checkboxes or options that aren't always the most intuitive or user-friendly to navigate through. I've had a few experiences where I'm looking for something that appears to be pretty basic, and when I mention it to our Project Leader, the response is "Oh...you need to check this here and then it will work". So there's definitely a learning curve involved, but probably not all that different than most similar softwares.

This is a great way for a larger company, with many offices and department, to track their projects. It is really helpful for teams to be properly trained on robohead to understand why it's important to track all changes in one location.

There are ongoing updates which is great but sometimes there are just not relevant for my role. Also, I enjoy exploring the software but for those who do not take the time to play with it, they can find it overwhelming.

Robust tool for form building and online project management

Some features for the form building that would enhance the user experience would be ability to make multi page forms, put form field side-by-side instead of just below each other, and ability to modify multiple projects.

There is not a piece of functionality I can think of that this software doesn't have! With the ability to completely cater and restructure tasks, projects, campaigns, requests, and reviews Robohead helps our team be completely transparent in what we're doing, where we are, and what we've accomplished while also helping us determine where our speed bumps are within any given project.

It is definitely overwhelming at first when getting acquainted with the software. There are some tasks that in a way I wish could be assigned to the same person instead of making redundant tasks, but that could also be where we need to make adjustments to how we operate as a team.

The useability and how it helps my team stay on track with current projects thru completion.

The review process with files. I've seen some bugs over the years and a few have been solved by your developers.

Dashboard is very helpful to see all projects at a high level and where they are all at in the process.

I wish you could take reviews and download the edits into pdf.

Thanks for the review, Chelsea, and for the product feedback! Regarding your feedback, we will be releasing a feature that will allow Reviews with annotations to be downloaded along with the edits and feedback. You'll have to let us know what you think once it's released (which will be before the new year!). Cheers!

Project managing and project review are most beneficial to our business. Robohead is an excellent resource for both.

My least favorite thing about Robohead is that it's not user friendly on a mobile device. It's difficult to find projects if I need to really quick. Instead, I have to get on a computer to take a look which ultimately takes longer. Would love it if there was an app!

Robohead has plenty of features that allow you to customize the information gathering that you need, specifically to your team and business.

None! As our team has grown, Robohead has added the most needed features.