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Sugar Market

4.1
(63)

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Transform your big ideas into real results.

(7)

Sugar Market Pricing, Features, Reviews and Alternatives

Sugar Market FAQs

Q. What type of pricing plans does Sugar Market offer?

Sugar Market has the following pricing plans:
Starting from: $1000.00/month
Pricing model: Subscription

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Q. Who are the typical users of Sugar Market?

Sugar Market has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business

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Q. What languages does Sugar Market support?

Sugar Market supports the following languages:
Arabic, Chinese (Simplified), Czech, Danish, Dutch, English, Finnish, French, German, Hebrew, Hungarian, Indonesian, Irish, Italian, Norwegian (Bokmal), Polish, Portuguese, Russian, Spanish, Swedish, Turkish, Ukrainian

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Q. Does Sugar Market offer an API?

Yes, Sugar Market has an API available for use.

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Q. What other apps does Sugar Market integrate with?

Sugar Market integrates with the following applications:
Sage CRM, Bullhorn ATS & CRM, ProNavigator, Salesforce Sales Cloud, SugarCRM, Infor CRM

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Q. What level of support does Sugar Market offer?

Sugar Market offers the following support options:
24/7 (Live rep), Chat, Phone Support, Knowledge Base, FAQs/Forum, Email/Help Desk

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Sugar Market product overview

Price starts from

1000

Per month

Usage Based

What is Sugar Market?

Sugar Market (formerly Salesfusion) is a full featured marketing automation platform that seamlessly transitions data and lead intel between marketing and sales. Marketing measures digital conversations through the Sugar Market platform which syncs sales qualified leads into CRM systems to prompt sales teams to call on warm leads and deliver the right message at a crucial time in the customers buying journey.

Key benefits of using Sugar Market

The Persistent Problem...

You have acquired an email blasting tool, you have PPC ads running, you use Google Analytics, you use a landing page generator and perhaps a web activity tracking solution. None of these technologies are integrated into a single marketing database, let alone, integrated into the CRM/Sales process. It's no wonder many marketers are frustrated that they lack the ability to track ROI, track lead conversion, execute nurture campaigns....etc.

The Solution...

Sugar Market has taken the myriad of disparate technologies and put them into a non-technical, integrated platform. Our customers enjoy a rich set of functionality, deep integration to CRM and the ability to track which campaigns are producing the best leads and increase in the pipeline.

The Benefits to You....

When you choose Sugar Market as your marketing platform, you can be sure you are getting all of the available technology in the market that B2B pros need in a single application.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Chat
Phone Support
Knowledge Base
FAQs/Forum
Email/Help Desk

Training options

Live Online
In Person
Documentation
Webinars
Videos

Not sure about Sugar Market? Compare it with a popular alternative

Starting from

1000

Per month

Usage Based

Free plan
Free trial
Pricing range

Starting from

14.99

/user

Per month

Free plan
Free trial
Pricing range
Ease of use
Value for money
Customer support
Ease of use
Value for money
Customer support
Why am I seeing this?

Sugar Market pricing information

Value for money

3.9

/5

63

Starting from

1000

Per month

Usage Based

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Sugar Market features

Functionality

3.9

/5

63

Total features

54

8 categories

Most valued features by users

Reporting/Analytics
Campaign Management
Data Import/Export
Social Media Integration
Activity Tracking
Multi-Channel Marketing
Template Management
Contact Management

Sugar Market users reviews

Overall Rating

4.1

/5

63

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.63/10
Rating distribution

5

4

3

2

1

22

30

8

3

0

Pros
Great product and wonderful customer support team...their Salesfusion University class is amazing.
I've been through this transition several times, and am very impressed with Salesfusion, who actually made it fun and easy.
Overall, my experience has been very positive. We get great analytics out of this program, and great customer support.
Cons
Horrible customer support and frequent malfunctions.
I have experienced occasional slowness and trouble uploading images and distribution lists.
Get Mail Chimp - Much cheaper product with social media integration, email and landinpage builder (without needing to know HTML/ CSS and spam filter testing).
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Kirsten M.

Staffing and Recruiting, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

Share this review:

Great Marketing Automation Tool - Straightforward and easy to use

Reviewed 5 years ago

Salesfusion has helped our marketing team save time and made creating campaigns so much easier! We've gone from manually updating lists using Excel files and constantly re-adjusing emails to make them look good on all platforms to make things work with only a few clicks! I definitely love Salesfusion, the ease-of-use and integration between CRM and MA platform!

Pros

Salesfusion has made it very easy for my CRM (Bullhorn) to be connected and synced with Salesfusion. I never have to push information manually - everything is done automatically. The drag and drop email, form and landingpage builder is incredibly easy to use and everything will look exactly like it does on your preview screen, in your once it's live/sent. This is something that doesn't apply to all marketing automation tools! Setting up leadroutes and smart nurtures is also incredibly easy and the customer service and training is also great.

Cons

The only thing I am not a 100% a fan of is the Events section - it doesn't have the drag and drop builder YET. I know they are working on it, but currently it's a bit more difficult and you need to know your way around HTML to get a good looking email and landingpage - although you can copy this from your drag and drop emails and landingpages if you know your ways around pulling this HTML from the source. This is the only thing I dislike.

AB
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Alexa B.

Medical Devices, 201-500 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Sales Fusion is Great!

Reviewed 5 years ago

The training team, and especially [SENSITIVE CONTENT HIDDEN]are so knowledgeable. The training program when you are first on-boarded is fabulous!! Their support team is also amazing. They almost always have a solution to my problems/questions and are very fast to respond. This is the first time we have used a marketing automation tool and I'm very happy with Sales Fusion!

Pros

The software is pretty intuitive, which really helps when you are first starting out. Email builder is great! 2.0 just launched and is awesome. Their other modules are great too!

Cons

There's nothing I dislike. Including an additional training session on pulling reports once you have been using the tool for 6+ months would be nice. The training is thorough, but you don't have any data to pull, so you aren't really sure what stats you will want to pull/how to pull them once you do have data to pull.

AA
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Ashley A.

Information Technology and Services,

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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It is never their fault

Reviewed 7 years ago

I have had many issues when it comes to this software. Their CRM is unable to search duplicates. It does communicate with my other software but it does not update properly. I have had emails sent out at 3 am because my user profile went from EST to some random time zone. I put multiple requests in the have this resolved but it was changed back with out a reason for it being changed in the first place....

Pros

No pros were added to this review

Cons

Horrible customer support and frequent malfunctions

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Nitya K.

Information Technology and Services, 51-200 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7/10

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An easy to use and powerful enough to call MarTech tool!!

Reviewed a year ago
Pros

Sugar Market make it easy to find the email results in a matter of seconds. It is possible to administer a database in a simple and efficient way. Creating landing pages, email templates and sign up form can be done easily.

Cons

The process of setting up custom reporting is difficult. There is a learning curve creating a template in HTML editor.

AR
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Verified reviewer

Information Technology and Services, 51-200 employees

Used daily for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend9/10

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Fully-featured marketing automation software, but some areas need improvement

Reviewed 3 years ago

We reduced our marketing costs without losing any features our previous software had. However, we now spend more time organizing webinars as that module is deprecated and too complex to use.

Pros

Unlike other marketing automation software, Sugar Market has a single pricing plan at a competitive cost. Its CRM integration is also more streamlined that other competitors.

Cons

Some areas haven't been improved upon in a while (such as webinar management) and can be overwhelming for less technical marketers. UX can also use some improvement even in areas where the UI has been updated.

Common Sugar Market comparisons

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