Donately Features List

Donately Reviews

Donately

Online fundraising for nonprofits, businesses & individuals

4.4/5 (103 reviews)
1,222

Donately Feature Summary

  • Campaign management
  • Contribution tracking
  • Donor management
  • Mobile giving
  • Fundraising pages
  • Peer-to-peer fundraising
  • Multi-campaign
  • Goal setting / tracking
  • Fundraising milestone tracking
  • Recurring giving
  • Web forms
  • Customizable branding
  • Electronic payments
  • Payment processing
  • Mobile giving
  • Automatic donor receipts
  • Third party integration
  • Customizable donation forms
  • Embedded forms
  • Campaign & crowdfunding pages
  • Customizable reporting
  • Role-based permissions
  • Donor dashboard
  • API
  • SSL security
  • PCI compliance
  • Campaign analysis
  • Website integration

Nonprofit Feature Comparison

Most popular features of all Nonprofit apps

API (24 other apps)
Access Control (25 other apps)
Activity Dashboard (31 other apps)
Activity Tracking (20 other apps)
Attendance Management (33 other apps)
Automatic Reminders (24 other apps)
Communication Management (21 other apps)
Contact Database (33 other apps)
Credit Card Processing (29 other apps)
Custom Fields (32 other apps)
Customizable Branding (23 other apps)
Customizable Reporting (29 other apps)
Data Import/Export (33 other apps)
Electronic Payments (33 other apps)
Email Integration (24 other apps)
Mobile Integration (26 other apps)
Receipt Management (21 other apps)
Recurring Billing (21 other apps)
Reporting & Statistics (28 other apps)
Third Party Integration (23 other apps)

Competitor Feature Comparison

Donately Feature Reviews

25 reviewers had the following to say about Donately's features:

Emily Scott

Donate.ly at a small church

2016-10-28

One thing that's been difficult is figuring out the best way to export data from donate.ly, say, to a spread sheet.

Pros

We love that there's an option to make a recurring gift and that we can fairly easily change the interface

Cons

Also, donate.ly doesn't alert us if someone's recurring gift stops going through (credit card change, etc)

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

6/10

Recommendations to others considering Donately

It would be helpful if donate.ly connected easily to database software so we could have a profile for each person who donates with snail mail address, notes, etc.

Source: Capterra
Helpful?   Yes   No

Response from Donately


Hi Emily!

Thanks for your response. We're glad you're on Donately and we're happy to help solve any of the issues you're experiencing. You can export any donation or donor data from your Donately dashboard. See this article for more information (http://help.donately.com/all-things-donations/donation-data/exporting-data). Additionally, if you go to Settings -> Account Admins, you can sign up for emails when recurring donations fail.

I hope that helps!

Read more
Ashley Berryhill

Recommend for any small nonprofit

2016-10-28

The only negative I've found is the campaign pages are limited in their design ability, which can also be a pro for those with little experience in design and coding.

Pros

Easy to use, analytics, exports data, plugin integration easily with Wordpress

Cons

Campaign pages - the formatting options a minimum.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Jonathan Lindstrom

A bit deceiving, but has many valuable features.

2017-08-17

Pros

Donately offers features that are sometimes hard to find in a donor management system such as full API access and customizable forms.

Cons

The pretty forms they show on their homepage have to be developed by a developer. The actual standard form is far less attractive.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

5/10
Source: Software Advice
Helpful?   Yes   No
Read more
Brandon Steppe

Love the company/service! Software could be better!

2016-11-01

PayPal integration would be amazing but even Deeper integration with swipe would ok. A mobile app for events would kill all birds with one stone for us.

Pros

Simple interface

Cons

Lack of integration with PayPal.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Donately

Can't wait to see what it grow into. Hope you don't lose your heart like some other platforms in the process!

Source: Capterra
Helpful?   Yes   No
Read more
Nicholas Mcculloch

Easy integration, powerful features

2016-11-17

I've used this as the donations platform for several clients and they all love the ease of use and feature set.

Pros

Integration and powerful feature set.

Cons

Difficulty plugging in API.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Aaron Hope

Great donation tool for non profits!

2016-10-29

The dashboard and setup is very functional and intuitive.

Pros

I like that it is stripe based. I like the campaign fundraising tools although we have not yet used it.

Cons

Or at least easier to understand what to do with CSS on the back end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

9/10

Recommendations to others considering Donately

Keep adding features, integration and making functionally easier. Other platforms are coming in on this market.

Source: Capterra
Helpful?   Yes   No
Read more
Sean Mckay

Review title

2016-10-28

As a developer, I'd like to see more tools to allow for better tracking, integrations to allow for easy follow up, and customization of fields

Rating breakdown

Value for money
Ease of use
Features
Customer support
Source: Capterra
Helpful?   Yes   No
Read more
Broan Oswald

Great way to raise donline donations!

2016-10-28

This has helped out ministry raise awareness to our cause and take online payments. Highly recommend for anyone looking for a payment database online.

Pros

Ability to accept online payments easily

Cons

Payment percentage is high but expected for low dose of credit card donation

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Andrew Strong

Donately for Integrative Crowdfunding

2017-02-01

The one downside we have found so far is the financial reporting when connecting through third party apps like Stripe to Xero is less organized but not difficult to figure out.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Monthly

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Kris Van Wormer

Review of donately

2016-10-28

Also would like the feature after fund raising pages are archived to go away from dashboard view.

Pros

Ease of setting up a fund raising page

Cons

Ease of running reports.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Daily

Likelihood to recommend

6/10

Recommendations to others considering Donately

Not at this time.

Source: Capterra
Helpful?   Yes   No
Read more
Jennifer Lawrence

Great value and functionality

2017-02-14

Volunteer management, donor management, interfaces with constant contact, and event management.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Hugh Freund

Great user experience from end to end

2016-10-28

It doesn't have all of the features of some other donation management applications, but I found that the simple tools that works really well provide a much better overall experience than a complicated suite of half-baked settings, integrations, and profiles.

Pros

Best design on the market

Cons

Some people may scoff at the lack of features, but I prefer the simplicity.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10
Source: Capterra
Helpful?   Yes   No
Read more
Robin Visbal

Great and easy to use program!

2016-11-17

One of my favorite parts was how easy it is to sign in and monitor donation activity!

Pros

How easy it is to sign in and monitor donation activity

Cons

No email notifications when donations are made.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
John Stockdell

High Automation

2016-10-28

No other product offers this level of seamless integration. For small and medium-sized nonprofits with resourceful teams, Donate.ly is the perfect product.

Pros

Clean design.

Cons

Considering price, none.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Donately

If you need a mobile responsive donation form, this is your tool.

Source: Capterra
Helpful?   Yes   No
Read more
Jason Kroening-Roche

Perfect for small NGOs

2016-10-31

This allows you to keep the brand of your organization and legitimizes your group because you don't send folks to PayPal or Network for Good or some other third party processor.

Pros

Price and ability to embed on my site.

Cons

Limited donation tracking and donor outreach tools.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Donately

Good customer service.

Source: Capterra
Helpful?   Yes   No
Read more
Kristin Boehne

Solid, basic crowdfunding platform

2016-10-28

Reports are plentiful but exporting requires a fair amount of data manipulation.

Pros

Ease of set-up

Cons

Lack of flexibility in configuring

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend

6/10

Recommendations to others considering Donately

Source: Capterra
Helpful?   Yes   No
Read more
Alex Pacheco

Not bad, just wish it was integrated ...

2017-02-01

Just wish there was a pre-prepared package that allowed for immediate integration with the top 10 crs programs such as Donor Perfect.

Pros

stats

Cons

not integrated with CRS data bases

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

7/10

Recommendations to others considering Donately

Not at the moment.

Source: Capterra
Helpful?   Yes   No
Read more
Andrew Hobgood

Excellent Service took our fundraising to a new level!

2016-10-28

Before Donately - we were running all of our fundraising through several different systems that didn't integrate. Switching over to Donately made it possible to properly track our donors and fundraising campaigns.

Pros

Donor Profiles, ability to incentivize fundraisers.

Cons

Wish it would integrate with our ticketing software.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 1-2 years

Frequency of use: Weekly

Likelihood to recommend

10/10

Recommendations to others considering Donately

None

Source: Capterra
Helpful?   Yes   No
Read more
Tom Kean

Chiefs RFC

2016-10-29

Donate.ly gives us a great option to collect payment via credit card and payment plans.

Pros

Flexibility and payment plans

Cons

Fees for 501c

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Tim Lyons

Simple Setup - Helpful Support

2017-02-06

We had zero issues during setup and have had zero issues with both one-time and recurring payments.

Pros

Look and feel, ease of use and install, customer support

Cons

Nothing I can think of

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

10/10

Recommendations to others considering Donately

Familiarity with Stripe is a huge advantage as far managing payments and types of payments (one-time, recurring)

Source: Capterra
Helpful?   Yes   No
Read more
Devin Littlefield

Love Donate.ly!

2016-11-10

It was remarkably easy to install Donate.ly on our Wordpress website.

Pros

Ease-of-use and user-friendly experience.

Cons

No direct integrations available.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: Less than 6 months

Frequency of use: Weekly

Likelihood to recommend

9/10

Recommendations to others considering Donately

It's extremely simple to get up and running!

Source: Capterra
Helpful?   Yes   No
Read more
Andy Lara

Top level platform!

2016-11-17

As an admin, the back end dashboard is easy to use and free of distraction.

Pros

UI and ease of back end admin

Cons

Entry pricing is steep.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10

Recommendations to others considering Donately

You're doing great so far. Adjusting our few to 1.5% as a NPO was appreciated as we scale to that million. We'll get there in about 18 mo. The email follow up to setup an account for users could be more forward and clear, instead of a link in the footer as an after thought.

Source: Capterra
Helpful?   Yes   No
Read more
Bill Gong

Easy way to start online fundraising

2016-10-31

Often have to go back and forth between the processor's interface and Donately to get all the information needed for accounting.

Pros

Easy to interface with our website.

Cons

Interfacing with Stripe could be cleaner and more streamline.

Rating breakdown

Value for money
Ease of use
Features

Time used: 6-12 months

Frequency of use: Monthly

Likelihood to recommend

7/10
Source: Capterra
Helpful?   Yes   No
Read more
Grace Theisen

Overall very satisfied!

2017-02-01

Coming into using Donately, we didn't really have anything else to compare it to as this is our first go at an online donor database. There are a lot of positives of Doantely (including the automatic receipts, it is so easy to use, our donors seem to like it so far!)

Pros

Easy to use and easy to communicate!

Cons

Not as clear on how donors can re-access their log-in.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 6-12 months

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more
Zach Ifland

Donately is RAD

2016-11-01

Send me a Amazon gift card or two ;-)

Pros

Easy. user friendly. continues to improve.

Cons

For example If I'm a long term giver to someones fundraiser Id like to print our my end of year giving report or a selected date range.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Time used: 2+ years

Frequency of use: Daily

Likelihood to recommend

8/10
Source: Capterra
Helpful?   Yes   No
Read more