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Blackbaud eTapestry
5
75
4
73
3
35
2
16
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising management software for non-profits
Table of Contents
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Blackbaud eTapestry - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Blackbaud eTapestry overview
Based on 208 verified user reviews
What is Blackbaud eTapestry?
By industry, Blackbaud eTapestry reviewers are most commonly professionals in civic & social organization (30%). The most frequent use case for Blackbaud eTapestry cited by reviewers is fundraising & donor management (90% of reviewers).
What do users say about Blackbaud eTapestry pricing?
Some users say Blackbaud eTapestry offers cost-effective pricing with useful features and flexible fees. Reviewers appreciate included support, but some users report extra charges for training and costly upgrades. Some reviewers feel it becomes expensive as organizations grow.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Donor Management
Data Management
Features
Report Generation
Pricing
Contract and Payment
Blackbaud eTapestry’s user interface
Blackbaud eTapestry review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.7
Ease of use
3.4
Customer support
3.9
Reviews sentiment
What do users say about Blackbaud eTapestry?
Users think Blackbaud eTapestry offers robust donor management, flexible reporting, and useful fundraising tools, helping them centralize data and streamline communications. They find it accessible across devices and appreciate its integration with other Blackbaud products, but report that its interface is often unintuitive, slow, and requires multiple steps for basic tasks. Some say learning the system demands significant training and time investment.
Reviewers indicate customer support is inconsistent, with some experiencing helpful assistance while others face delays and confusion. They feel report generation and queries are cumbersome, and note that customizing features and extracting data can be challenging.
Select to learn more
Who uses Blackbaud eTapestry?
Based on 208 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Blackbaud eTapestry's key features
Most critical features, based on insights from Blackbaud eTapestry users:
All Blackbaud eTapestry features
Features rating:
Blackbaud eTapestry alternatives
Blackbaud eTapestry
Starting from
99
Per month
DonorSnap
Starting from
50
Per month
DonorPerfect
Starting from
119
Per month
Bonterra Network for Good
Starting from
No pricing info
Blackbaud eTapestry pricing
Starting from
99
Per month
Usage Based
User opinions about Blackbaud eTapestry price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Blackbaud eTapestry's price and value, mention it in a positive light.
Users think Blackbaud eTapestry offers a cost-effective solution with a wide range of features and customizable options included in its pricing. Some users say the sliding scale fees and willingness to negotiate make it accessible for different organizations. Reviewers appreciate that support is included at no extra cost. Some users report that while the base price is reasonable, training modules may incur additional fees. Reviewers indicate concerns about price increases, costly upgrades, and limited functionality compared to more robust systems. Some reviewers feel it becomes expensive for growing organizations or those needing advanced features.
, and
Blackbaud eTapestry integrations (2)
Integrations rated by users
We looked at 208 user reviews to identify which products are mentioned as Blackbaud eTapestry integrations and how users feel about them.
Integration rating: 5.0 (1)
“We are still working this integration”
“newsletter and information”
Erin B.
Executive Director
Integration rating: 4.0 (1)
“The purchasing side had integrate with our accounting system and provider for ease of invoice management for our AP department.”
“Real Revenue connected to real activity”
Raymond E.
VP Operations and Maintenance
Other top integrations
Blackbaud eTapestry customer support
What do users say about Blackbaud eTapestry customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Blackbaud eTapestry customer support.
Widely noted by reviewers, eTapestry's customer support is friendly, knowledgeable, and willing to help resolve issues.
A number of users appreciate the prompt, thorough responses and the team's patience with all types of questions.
Multiple users highlight the helpfulness of support during onboarding, training, and ongoing troubleshooting.
A small group of reviewers report difficulty reaching support, slow response times, and inconsistent service quality.
Support options
Training options
Blackbaud eTapestry FAQs
Blackbaud eTapestry has the following typical customers:
Freelancers, Small Business, Mid-size Business
These products have better value for money
Q. What is Blackbaud eTapestry used for?
eTapestry is a cloud based donor and fund management software designed for small and medium sized nonprofit organizations. eTapestry offers multi-channel campaign management, website development, and donation, event and fundraising management functionalities within a suite. eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard. A key function of eTapestry is the “Social Media Finder” that allows users to find and track social media accounts using the eTapestry accounts. This enables users to enrich their database by providing additional social media information to their donor accounts. Users can also engage in direct communication with donors and prospects using their social media information. With an inbuilt integrated payment processing module for processing online payments (credit card and Automated Clearing House transactions), users are able to execute all fundraiser processes from a single solution and are better equipped to make decisions regarding fundraiser management practices.
Q. What level of support does Blackbaud eTapestry offer?
Blackbaud eTapestry offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat
