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Blackbaud eTapestry
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising management software for non-profits
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Blackbaud eTapestry - 2026 Pricing, Features, Reviews & Alternatives
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Blackbaud eTapestry overview
What is Blackbaud eTapestry?
eTapestry is a cloud based donor and fund management software designed for small and medium sized nonprofit organizations. eTapestry offers multi-channel campaign management, website development, and donation, event and fundraising management functionalities within a suite. eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard. A key function of eTapestry is the “Social Media Finder” that allows users to find and track social media accounts using the eTapestry accounts. This enables users to enrich their database by providing additional social media information to their donor accounts. Users can also engage in direct communication with donors and prospects using their social media information. With an inbuilt integrated payment processing module for processing online payments (credit card and Automated Clearing House transactions), users are able to execute all fundraiser processes from a single solution and are better equipped to make decisions regarding fundraiser management practices.
Who uses Blackbaud eTapestry?
By industry, Blackbaud eTapestry reviewers are most commonly professionals in civic & social organization (29%). The most frequent use case cited is fundraising & donor management (82% of reviewers).
What do users say about Blackbaud eTapestry pricing?
Reviewers indicate that Blackbaud eTapestry offers good value for money for small non-profits, and some users say the pricing is competitive and includes customer support. However, some reviewers feel additional costs can make it expensive.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Responsiveness
Tracking
Fundraising
Complexity
Mastery
Affordability
Blackbaud eTapestry’s user interface
Blackbaud eTapestry pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.7
Ease of use
3.4
Customer support
3.9
Reviews sentiment
What do users say about Blackbaud eTapestry?
Users say Blackbaud eTapestry offers robust donor management, customizable reporting, and cloud-based access, which help them centralize data and streamline fundraising activities. They appreciate its flexibility and wide range of features, but feel the interface is outdated, navigation is cumbersome, and many tasks require multiple steps or technical knowledge.
Reviewers indicate the learning curve is steep, with training and support resources often necessary but sometimes inconsistent or slow. They report that reporting and query functions are powerful yet complex, and some find contract terms, billing, and add-on costs frustrating or confusing.
Select to learn more
Who uses Blackbaud eTapestry?
Based on 208 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
Blackbaud eTapestry's key features
Most critical features, based on insights from Blackbaud eTapestry users:
All Blackbaud eTapestry features
Features rating:
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Blackbaud eTapestry
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Per month
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Blackbaud eTapestry pricing
Starting from
99
Per month
Usage Based
User opinions about Blackbaud eTapestry price and value
Value for money rating:
Of 29 reviews that provide robust commentary on Blackbaud eTapestry's price and value, 62% mention it in a positive light.
Reviewers indicate that Blackbaud eTapestry offers good value for money, especially for small non-profits, with competitive pricing compared to other database management systems. Some users say it provides a comprehensive set of features at an affordable price point, making it cost-effective for tracking and managing donors. They appreciate the inclusion of customer support within the pricing. However, some reviewers feel that the software can be expensive, particularly for smaller organizations or those with rapid growth. Users think that additional costs for certain modules and features can add up, making it pricier than some other options on the market.
, and
To see what individual users think of Blackbaud eTapestry's cost and value, check out the review excerpts below.
Blackbaud eTapestry integrations (14)
Blackbaud eTapestry customer support
What do users say about Blackbaud eTapestry customer support?
Customer support rating:
We analyzed 53 verified user reviews to identify positive and negative aspects of Blackbaud eTapestry customer support.
Widespread user sentiment highlights prompt, knowledgeable, and friendly customer support from the eTapestry team.
A significant portion of users found support staff helpful in resolving issues and providing step-by-step guidance.
Frequently reported by users, support is accessible via multiple channels and offers valuable assistance during onboarding.
A small group of reviewers experienced slow response times, inconsistent quality, and difficulty reaching effective support.
Support options
Training options
To see what individual users say about Blackbaud eTapestry's customer support, check out the review snippets below.
“From the very beginning, eTapestry has provided excellent one-on-one support and information, even before we decided to purchase their products!”
Beki P.
“The program also comes with excellent customer support- I've gotten speedy, in-depth answers every time.”
Gwendolyn T.
Director of Development
“The support is lacking and their help guides are very confusing and complicated to use.”
Ashley N.
Communications Manager
Blackbaud eTapestry FAQs
Blackbaud eTapestry has the following pricing plans:
Starting from: $99.00/month
Pricing model: Subscription, Open Source
Free Trial: Available | (No Credit Card required)
These products have better value for money
Q. What are the benefits of using Blackbaud eTapestry?
eTapestry is a comprehensive solution that helps nonprofits manage all fundraiser and donor management processes.
eTapestry features “eTapestry Mobile” which enables users to access donor information remotely from their smartphones.
The event management functionality of the software allows users to manage online tickets, sales and event merchandising.
eTapestry's “Social Media Finder” allows users to find and track social media accounts using eTapestry accounts.
Users can manage online payments with the help of eTapestry's integrated payment functionality.
Q. Who are the typical users of Blackbaud eTapestry?
Blackbaud eTapestry has the following typical customers:
Freelancers, Non Profit, Small Business
Q. What languages does Blackbaud eTapestry support?
Blackbaud eTapestry supports the following languages:
Dutch, English, French, Italian, Spanish
Q. Does Blackbaud eTapestry offer an API?
Yes, Blackbaud eTapestry has an API available for use.
Q. What other apps does Blackbaud eTapestry integrate with?
Blackbaud eTapestry integrates with the following applications:
Meta for Business, Mailchimp
Q. What level of support does Blackbaud eTapestry offer?
Blackbaud eTapestry offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat
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