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Blackbaud eTapestry
5
75
4
73
3
35
2
16
1
9
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Fundraising management software for non-profits
Table of Contents
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Blackbaud eTapestry - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: March 2026
Blackbaud eTapestry overview
Based on 208 verified user reviews
What is Blackbaud eTapestry?
By industry, Blackbaud eTapestry reviewers are most commonly professionals in civic & social organization (30%). The most frequent use case cited is fundraising & donor management (90% of reviewers).
What do users say about Blackbaud eTapestry pricing?
Some users say Blackbaud eTapestry offers many features and customization at a reasonable price, and they appreciate sliding scale fees and included support. However, some reviewers report rising costs with add-ons, and they find the basic package limited.
Starting price
per month
Alternatives
with better value for money
Pros & Cons
Donor Management
Data Management
Features
Report Generation
Pricing
Contract and Payment
Blackbaud eTapestry’s user interface
Blackbaud eTapestry review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
3.5
Features
3.7
Ease of use
3.4
Customer support
3.9
Reviews sentiment
What do users say about Blackbaud eTapestry?
Users say Blackbaud eTapestry offers robust donor management, flexible data tracking, and helpful reporting tools, making it valuable for nonprofits managing donations and communications. They appreciate its cloud-based access, customizable features, and the ability to store comprehensive donor information in one place. Many find customer support responsive and training resources useful, especially during onboarding and data migration.
Reviewers report a steep learning curve, with many finding the interface unintuitive and reporting that running queries or generating reports can be cumbersome and time-consuming. They feel ongoing training is necessary, and some note that customer service quality has declined since Blackbaud’s acquisition.
Select to learn more
Who uses Blackbaud eTapestry?
Based on 208 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Blackbaud eTapestry's key features
Most critical features, based on insights from Blackbaud eTapestry users:
All Blackbaud eTapestry features
Features rating:
Blackbaud eTapestry alternatives
Blackbaud eTapestry
Starting from
99
Per month
Zeffy
Starting from
Free
Donorbox
Starting from
150
Per month
DonorPerfect
Starting from
119
Per month
Blackbaud eTapestry pricing
Starting from
99
Per month
Usage Based
User opinions about Blackbaud eTapestry price and value
Value for money rating:
Of 23 reviews that provide robust commentary on Blackbaud eTapestry's price and value, mention it in a positive light.
Some users say Blackbaud eTapestry offers a wide range of features and customization at a reasonable price, and they appreciate the sliding scale fees and included support. Reviewers indicate it provides essential functions at a lower cost compared to more expensive CRMs, and they value the vendor’s willingness to negotiate pricing. However, some users report that costs can rise unexpectedly, especially with add-ons or package changes, and they feel the product becomes expensive as their needs grow. Some reviewers find the basic package limited and note additional charges for customizations or advanced features.
, and
Blackbaud eTapestry integrations (2)
Integrations rated by users
We looked at 208 user reviews to identify which products are mentioned as Blackbaud eTapestry integrations and how users feel about them.
Integration rating: 5.0 (1)
“Creation of email campaigns using dynamic list creation in DonorPerfect.”
Catherine m.
Advisor
Integration rating: 4.0 (1)
Other top integrations
Blackbaud eTapestry customer support
What do users say about Blackbaud eTapestry customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Blackbaud eTapestry customer support.
Widely noted by reviewers, eTapestry's customer support is friendly, knowledgeable, and quick to resolve issues.
A significant portion of users highlight the promptness and thoroughness of support responses, even for complex questions.
Broad user base appreciates the helpfulness of support during onboarding, training, and ongoing troubleshooting.
A limited number of users report difficulty reaching support, slow response times, and confusing or unhelpful help resources.
Support options
Training options
Blackbaud eTapestry FAQs
Blackbaud eTapestry has the following typical customers:
Freelancers, Small Business, Mid-size Business
These products have better value for money
Q. What is Blackbaud eTapestry used for?
eTapestry is a cloud based donor and fund management software designed for small and medium sized nonprofit organizations. eTapestry offers multi-channel campaign management, website development, and donation, event and fundraising management functionalities within a suite. eTapestry features multi-channel fundraising that enables users to manage all online channels such as email, website and social media communication from within a single solution. Users can design and execute their email and social marketing campaigns and measure their performance using the eTapestry reports and dashboard. A key function of eTapestry is the “Social Media Finder” that allows users to find and track social media accounts using the eTapestry accounts. This enables users to enrich their database by providing additional social media information to their donor accounts. Users can also engage in direct communication with donors and prospects using their social media information. With an inbuilt integrated payment processing module for processing online payments (credit card and Automated Clearing House transactions), users are able to execute all fundraiser processes from a single solution and are better equipped to make decisions regarding fundraiser management practices.
Q. What level of support does Blackbaud eTapestry offer?
Blackbaud eTapestry offers the following support options:
FAQs/Forum, Knowledge Base, Email/Help Desk, Chat
