EveryAction Pricing, Features, Reviews & Comparison of Alternatives

EveryAction

A unified CRM for nonprofits

4.54/5 (54 reviews)

EveryAction overview

What is EveryAction?

EveryAction is a unified CRM solution to help nonprofits manage their fundraising, donation pages, emails campaigns, and advocacy in a single platform. Users are able to cultivate donor relationships, track gifts, run direct mail and telemarketing campaigns, and more. The platform helps nonprofits build a highly engaged supporter base through key features such as one-click donations, social network integration, event management, and more.

Engagement tools enable nonprofits to create and send emails with integrated one-click donations and improve deliverability rates. EveryAction provides users with a 360 view to better understand supporters by collecting data on donation history, email engagement, petition sign ups, and more, in one location. Features include list segmentation, targeted emails, multi-step donation pages, optimized forms with one-click actions, social advocacy, volunteer management, data visualization, and more.

Multi-channel organizational tools help nonprofits to coordinate activities across all supporter touchpoints, from phone banking, to door knocking, to events, and direct mail. Users can get access to better voter file data, as well as enhanced contact data and consumer data from EveryAction’s partner TargetSmart Communications. Nonprofits are able to send personalized letters with custom labels, and create and store unlimited form letters by subject area.

Nonprofits can manage volunteers and track all signups and activity by creating unique volunteer profiles and adding activities, shifts, and roles. Users can also organize events and logistics and manage invitations, scheduling, confirmations, and attendance within EveryAction. All details about workers’ jobs, shifts, worksites, and places of employment are tracked, and can be customized for each campaign.
www.everyaction.com

Pricing

Starting from
$49/month
Pricing options
Value for money
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Devices

Business size

S
M
L

Markets

United States

Supported languages

English
EveryAction screenshot: Create optimized forms with one-click actions for any type of campaign and track performanceMeet EveryActionEveryAction screenshot: Keep online and offline efforts organized in one place with tools for donor managementEveryAction screenshot: Custom reports offer a real-time picture of supporters across all channelsEveryAction screenshot: Embed a form into the organization's website and drive phone calls to elected officials with the click of a buttonEveryAction screenshot: EveryAction forms are mobile responsive out-of-the-box, providing activists a seamless experience and automatically adapt to be displayed on any deviceEveryAction screenshot: Sidebar navigation provides shortcuts for the most-used features

EveryAction reviews

Value for money
Features
Ease of use
Customer support
  4.4
  4.3
  4.4
  4.6
Tamanna Siddique

Excellent CRM for growing organizations

Used daily for 2+ years
Reviewed 2019-11-14
Review Source: Capterra

Through everything from complicated data transfer projects, staff trainings, to optimizing our donation forms - the EveryAction team has been an excellent technology partner for nearly 3 years. We're thrilled to keep working with EveryAction as they are constantly rolling out new features and improvements so we can provide our supporters with best-in-class emails and donation forms to support our cause.

Pros
My organization uses EveryAction primarily for its Fundraising and Digital features: donor management, user segmentation, targeted email, online donation forms, and reporting. It was our organization's first-ever donor database and an excellent investment for our team in our early days. As Comic Relief has grown, and as our digital strategies have become more sophisticated, we've been please to see EveryAction's product evolve and improve along with us. Highlights of the product include it's robust list creating feature, email editor, donation forms, and its reporting center. EveryAction also provides excellent all-around account management - no other vendor we've worked with has been this attentive to our needs and receptive to our feedback.

Cons
We initially struggled to on-board members of our organization to use EveryAction - the produce was likely too sophisticated for staff members who are less tech savvy. In recent months though, we've seen tremendous improvements to their help documentation and webinar offerings which has allowed our staff to train themselves and get one-on-one support after nailing the basics.

Rating breakdown

Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Jo Sullivan, LMSW

Diving in to a new partnership!

Used occasionally for less than 6 months
Reviewed 2019-11-18
Review Source: Capterra

We've been quite pleased to date with all of our interactions and when problems or deadlines have moved - the EA team has worked with us to ensure we meed our organizational goals.

Pros
Our organization had been with a Blackbaud product for many years and were challenged in ease of use and functionality. We were excited to find all of the assets as part of EveryAction that would allow us to engage with our donors, advocates, pet passionate people and pet parents in a very different way. As of now - we are smack in the middle of our data conversion. It is not without some pain points but that is absolutely expected in any conversion. But, I've been impressed with the quality of customer service, availability and commitment of the EA team to getting it right. As of now - I'd absolutely suggest exploring their tools and their team! We've been most happy!

Cons
We are not deep into usage to be able to honestly answer this questions. We do know we one of the negatives in the selection process was the inability to embed video in outbound emails. But we understand many clients are requesting this option and are working hard to roll out that tool soon!

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

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Eric Hertenstein

Easy to use at first, and immense power and flexibility when you get into it. Also great performance

Used daily for 1-2 years
Reviewed 2018-05-01
Review Source: Capterra

It's a powerful engagement platform The ActionTag online form system works great out of the box, and is fairly easy to customize if you want to fine-tune your user interfaces and flows User management is made really easy with some powerful tools like quick role comparison and impersonation It's blue

Pros
The performance! Views load fast. Reports update fast. Contacts and user records save automatically for 80% of the attributes you update. And the "Create a List" interface is so performant that I use it just to answer idle questions about the constitution of our database (which is not small). I've used Salesforce a fair amount with a similar sized database; often running reports, you would enter in all the parameters, run it, and then go make a sandwich. Five minutes later, maybe it had run. I never even THINK about how long something will take to run anymore. It's great.

Cons
Growing pains. EveryAction already does a lot, and their product team is expanding what it offers at a fine clip. As a result, features are often released with bugs and/or oversights that probably would have been caught in a more conservatively evolving platform. In a way, this is kind of a sneak Pro, because as long as you take new features with a few grains of salt, you benefit from a pretty agile development schedule. And most importantly, the bugs/oversights have always been functional; security, in my experience, has never been compromised in favor of progress.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 9/10

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Tracy Shaw

Product is limited and customer service is the worst

Used occasionally for 6-12 months
Reviewed 2019-11-14
Review Source: Capterra

Over the past two years, we have helped on partner migrate to EA and two partners leave the EA platform. The functionality of the system is limiting, to say the least. In doing so, we engaged with customer service for a variety of reasons. In the case of onboarding a new client, it was mostly crickets, our questions often went ignored or it was a "whatever" kind of answer. Then just recently we helped a partner migrate from EA to Salesforce because EA was never going to be able to provide the layers and levels of functionality that this customer needed. Our experience was TERRIBLE!! The EA team held the org's data hostage, prolonged the process of migration, and made the customer pay for extra months that they didn't need because of EA's delay. Their responses to our questions were ambiguous, unhelpful and mostly petty. If I could, I would blast how horrible EA is to everyone I know. I promise, as a consultant and a long-time nonprofit professional, I will NEVER recommend this product or this team to any of my clients or colleagues and if I run across people who are on EA, I will do my best to get those orgs to leave EA as soon as possible.

Pros
There was nothing that I liked about the software.

Cons
- Reporting is limited - "Lists" are difficult to query and use - Mass editing is impossible - No forward-thinking functions like actions or reminders - Record pages aren't laid out in any usable fashion - "Help Articles" don't help at all - Editing individual data is difficult - Account model is limited = orgs vs. people vs. businesses - Campaign and event hierarchy and construct is confusing

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 0/10

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Anthony Rubio

EveryAction Review - Re: Onboarding

Used daily for less than 6 months
Reviewed 2019-11-14
Review Source: Capterra

So far it's been great. We're looking forward to fully transitioning using it by the end of November and starting the year onboarding the rest of our staff.

Pros
The cross-team collaborative platform, as well as team-specific customization. We're still relatively new to EveryAction, so this is a current general overview.

Cons
Some pages for custom forms might require more technical coding support and in some few instances, forms/design seems bulky or dated. For the most part, the customization allows a flexible, seamless design paired with thoughtful, high functionality on both the external user and administrator end.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 8/10

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EveryAction pricing

Starting from
$49/month
Pricing options
Subscription
View Pricing Plans

Contact EveryAction for detailed pricing information.

EveryAction features

API
Contact Database
Contact Management
Customizable Reporting
Reporting & Statistics
Third Party Integration

Access Control (39 other apps)
Activity Dashboard (56 other apps)
Attendance Management (52 other apps)
Automatic Notifications (39 other apps)
Communication Management (45 other apps)
Credit Card Processing (45 other apps)
Custom Fields (49 other apps)
Customizable Branding (48 other apps)
Data Import/Export (56 other apps)
Electronic Payments (58 other apps)
Email Integration (39 other apps)
Event Management (48 other apps)
Registration Management (41 other apps)
Reminders (39 other apps)

Security and privacy

Encryption

Encryption of sensitive data at rest
HTTPS for all pages

Access control

Multi-factor authentication options
This will ask you to sign in with LinkedIn

Videos and tutorials

Additional information for EveryAction

Key features of EveryAction

  • CRM
  • Contribution tracking
  • Grant management
  • Payment processing
  • Planned giving management
  • Pledge management
  • Grant management
  • Donor management
  • Membership management
  • Recurring giving
  • Mobile giving
  • Prospect management
  • Donor management
  • Member database
  • Fundraising management
  • Social media management
  • Dues management
  • Committee management
  • Targeted email
  • Development
  • Voter contact
  • Volunteer management
  • Online donations
  • Advocacy
  • Online actions
  • Social advocacy
  • Social network integration
  • Event management
  • Supporter management
  • Data visualization
  • Multi-step donation pages
  • Customizable reporting
  • AC compliance & reporting
  • Volunteer management & member activation
  • List segmentation
  • APIs
  • Third party integrations
  • 360 degree view
  • Deadline tracking
View All Features

Benefits

EveryAction is built and supported by nonprofit experts for optimizing conversion rates and online / offline engagement efforts, with fundraising and advocacy best practices baked into one product.

Create one-click actions for any type of campaign, from donations to advocacy, integrated within emails or on EveryAction's mobile-optimized pages.

Understand supporters with a 360 view on donors including donation history, email engagement, petition sign ups, and more in a single database.

Facebook integrations, social share tracking and advanced social matching allow users to monitor and track influential supporters.

Cultivate donor relationships with EveryAction's unified CRM and optimize interactions with supporters and prospects with targeted email.