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TouchPoint
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Customizable Church Management System with Mobile App
Table of Contents
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TouchPoint - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2025
TouchPoint overview
What is TouchPoint?
TouchPoint Software is a robust, all-in-one church management system (ChMS) designed specifically for medium and large churches seeking to strengthen discipleship, engagement, and ministry operations. Our cloud-based platform combines a powerful church database, integrated online giving with TouchPoint Giving, and a mobile app that connects your congregation anytime, anywhere. TouchPoint streamlines vital church functions, including event registration, volunteer management, attendance tracking, small group coordination, and automated communication. The system’s flexibility allows churches to customize workflows, manage member data efficiently, and drive engagement with targeted messaging and app notifications. At its core, TouchPoint is designed to empower church leaders and staff with data-driven insights for effective decision-making. With features like contribution tracking, analytics dashboards, and seamless website integration, TouchPoint helps churches stay organized and maximize their impact for The Kingdom. Our team is uniquely equipped to serve churches, as many of us come from church leadership backgrounds. We understand the challenges churches face and are dedicated to providing personalized support and innovative tools that grow with your ministry. TouchPoint goes beyond software—we partner with you to connect with, engage, and disciple your congregation.
Who uses TouchPoint?
By industry, TouchPoint reviewers are most commonly professionals in religious institutions (75%). The most frequent use case for TouchPoint cited by reviewers is church management (100% of reviewers).
What do users say about TouchPoint pricing?
Most reviewers indicate that TouchPoint offers good value for money, with reasonable pricing and a low entry cost that they find accessible. However, some users report price increases without added features and feel certain extras are too expensive.
Starting price
Pros & Cons
Records
Assistance
Versatility
Navigation
Complexity
Adaptation
TouchPoint’s user interface
TouchPoint pros, cons and reviews insights
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
4.2
Features
4.2
Ease of use
3.8
Customer support
4.5
Reviews sentiment
What do users say about TouchPoint?
Users think TouchPoint streamlines church management by integrating member tracking, online giving, communications, and ministry organization into one platform. They appreciate its robust features, customizable options, and the ability to access data from anywhere, which helps staff and volunteers support their congregations more efficiently. They value the responsive customer support and ongoing improvements.
Reviewers indicate the software is versatile but note a steep learning curve, with some finding the interface unintuitive and certain features complex to use. They report frequent updates, occasional bugs, and wish for more training resources and easier report customization.
Select to learn more
Who uses TouchPoint?
Based on 249 verified user reviews.
Company size
Small Businesses
Enterprises
Midsize Businesses
Top industries
Use cases
TouchPoint's key features
Most critical features, based on insights from TouchPoint users:
All TouchPoint features
Features rating:
TouchPoint alternatives
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TouchPoint pricing
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No pricing info
User opinions about TouchPoint price and value
Value for money rating:
Of 20 reviews that provide robust commentary on TouchPoint's price and value, 80% mention it in a positive light.
Most reviewers indicate that TouchPoint offers good value for money, highlighting its reasonable pricing and the range of features included. They appreciate the low entry cost, which makes it financially accessible for many users. Some users say the cost structure is fair and fits their budget needs. They find the software easy to use and cost-effective, with regular updates and attentive customer service adding to its value. However, some users report that while the price has increased over time, new functionalities have not been added. A few users feel that certain extra features are too expensive.
, and
To see what individual users think of TouchPoint's cost and value, check out the review excerpts below.
TouchPoint integrations (9)
Integrations rated by users
We looked at 249 user reviews to identify which products are mentioned as TouchPoint integrations and how users feel about them.
Integration rating: 4.0 (2)
Integration rating: 5.0 (2)
Integration rating: 4.0 (1)
Integration rating: 5.0 (1)
Integration rating: 5.0 (1)
Other top integrations
TouchPoint customer support
What do users say about TouchPoint customer support?
Customer support rating:
We analyzed 71 verified user reviews to identify positive and negative aspects of TouchPoint customer support.
A significant portion of users highlight the customer support team's quick response and helpfulness in resolving issues.
Widely noted by reviewers, the support staff is knowledgeable, approachable, and genuinely cares about client needs.
A fair number of users appreciate the extensive support library and up-to-date documentation for self-service help.
A limited number of users mention that some issues remain unresolved or that support did not always provide needed answers.
Support options
Training options
To see what individual users say about TouchPoint's customer support, check out the review snippets below.
“The customer service has been unparalleled beginning with the endless questions we had, to training, and through problem-solving.”
Chris R.
Pastor
“The customer support is generally quite responsive, getting you the answers you need right away on how to do something, or whether something is possible. ”
Kristina R.
Techie Volunteer
“My two contacts with customer support did not provide the answers I needed.”
Danyelle M.
Ministry Assistant
TouchPoint FAQs
TouchPoint has the following pricing plans:
Pricing model: Subscription
Free Trial: Available | (No Credit Card required)
Q. What are the benefits of using TouchPoint?
Benefits of TouchPoint Software
TouchPoint Software provides churches with a powerful, all-in-one church management solution designed to simplify operations, deepen engagement, and enhance discipleship efforts. Here are the key benefits of TouchPoint:
Streamlined Church Management
Manage member data, events, volunteers, attendance, and more in one centralized platform, reducing administrative tasks and allowing leaders to focus on ministry impact.
Integrated Online Giving
TouchPoint Giving seamlessly integrates into the platform, providing a secure and user-friendly way to accept and track donations, generate contribution statements, and encourage generosity.
Mobile Accessibility
Our mobile app keeps your congregation connected with tools for event registration, mobile giving, sermon access, and personalized communications—all accessible from their smartphones.
Enhanced Member Engagement
Strengthen connections with members through targeted communication tools like email, text, and app notifications. Use personalized messaging to keep your congregation informed and engaged.
Volunteer & Group Management
Coordinate volunteers effortlessly and manage small groups with tools to track participation, organize schedules, and improve involvement in ministry activities.
Customizable Workflows
Tailor TouchPoint to fit your church's unique needs with flexible workflows, custom fields, and automation options to save time and improve efficiency.
Data-Driven Insights
Leverage detailed analytics and customizable reports to inform decision-making, track ministry effectiveness, and plan for future growth.
Website Integration
Ensure a seamless experience for your staff and members by integrating the platform with your church’s website for event sign-ups, giving, and more.
Scalable for Growth
Designed for medium and large churches, TouchPoint adapts to your growing needs, making it the perfect partner for expanding ministries.
Partner Support
Backed by a team with church leadership experience, we offer personalized training, ongoing support, and resources to help your church thrive.
TouchPoint Software is more than a ChMS—it’s a partner in your mission to connect, engage, and disciple your congregation effectively.
Q. Who are the typical users of TouchPoint?
TouchPoint has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Small Business
Q. What languages does TouchPoint support?
TouchPoint supports the following languages:
English, Spanish
Q. Does TouchPoint support mobile devices?
TouchPoint supports the following devices:
Android, iPad, iPhone
Q. Does TouchPoint offer an API?
Yes, TouchPoint has an API available for use.
Q. What other apps does TouchPoint integrate with?
TouchPoint integrates with the following applications:
Sage Accounting, SendGrid, Twilio, eSPACE
Q. What level of support does TouchPoint offer?
TouchPoint offers the following support options:
Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
