getapp-logo

App comparison

Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.

GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links. 

Bookwhen Logo

Flexible online booking system for SMBs

Table of Contents

usersusersusers

Is this product right for your business?

Find out with a

Bookwhen - 2026 Pricing, Features, Reviews & Alternatives

Verified reviewer profile picture
Verified reviewer profile picture

All user reviews are verified by in-house moderators and provider data by our software research team.  Learn more

Last updated: March 2026

Bookwhen overview

Based on 179 verified user reviews

What is Bookwhen?

By industry, Bookwhen reviewers are most commonly professionals in health, wellness and fitness (32%). The most frequent use case for Bookwhen cited by reviewers is scheduling (71% of reviewers).

What do users say about Bookwhen pricing?

Most reviewers indicate that Bookwhen offers strong value for money, with affordable pricing and scalable plans. Users appreciate the risk-free free trial and find the free package useful. Some users report the trial period could be longer.

Starting price

15flat rate /
per month

Alternatives

with better value for money


Pros & Cons

Booking System

Customer Support

Email Management

Payment

Bookwhen’s user interface

Ease of use rating:

Bookwhen review summaries overview

To determine these pros and cons insights, we analyzed responses from 

Overall rating

Reviews sentiment

 
 
3-4(25)
5(154)

What do users say about Bookwhen?

Users say Bookwhen streamlines booking and class management, reducing administrative workload and making scheduling, payments, and event setup straightforward. They find it easy to use for both administrators and customers, appreciate the integration with platforms like Zoom and Stripe, and value the customizable interface and affordable pricing plans. They report that it helps them stay organized and looks professional to clients. Some mention minor limitations in customization and event duplication, but these do not detract from overall satisfaction.

Reviewers appreciate Bookwhen’s responsive and helpful customer support, noting quick answers to questions and efficient problem resolution. They feel the system is intuitive, with clear guidance and resources available, though some mention a learning curve for new users and occasional confusion with certain features. They indicate that ongoing improvements and updates address many concerns.

Select to learn more


Who uses Bookwhen?

Based on 179 verified user reviews.

Company size

Small Businesses

Midsize Businesses

Enterprises

Top industries

Health, Wellness and Fitness
Education Management
Arts and Crafts
Retail
Others

Use cases

Scheduling
Ticketing
Event Management
Registration
Reservations

Bookwhen's key features

Most critical features, based on insights from Bookwhen users:

Calendar sync
Alerts/Notifications
Automated scheduling
Group scheduling

All Bookwhen features

Features rating:

Access controls/permissions
Activities booking
Activity dashboard
Alerts/Notifications
API
Appointment scheduling
Attendance management
Attendance tracking
Attendee management
Attendee tracking
Automated scheduling
Availability management
Booking management
Calendar/Reminder system
Calendar sync
Class registration
Class scheduling
Confirmations/Reminders
Contact management
Customer data management
Customer support
Customizable fields
Customizable forms
Discount management
Email management
Email reminders
Event calendar
Event management
Event registration
Event scheduling
Event ticketing
Forms management
Group registration
Group reservations
Group scheduling
Multi-Language
Multi-Location
Online booking
Online registration
Online ticketing
Payment processing
Point of sale (pos)
Promotions management
Rate management
Registration management
Reminders
Reporting/Analytics
Scheduling
Self check-in/check-out
Third party booking
Third-Party integrations
Ticketing
Ticket reservations
Website integration
Website management

Bookwhen alternatives

Bookwhen logo

Starting from

15

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Connecteam logo
visit website

Starting from

29

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support
Jobber logo
visit website

Starting from

39

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Starting from

7

/user

Per month

Free trial
Free version
Ease of Use
Features
Value for Money
Customer Support

Bookwhen pricing

Pricing plans

Pricing details:

Free plan
Free trial
Subscription

Free

0.00

Features included:

  • 1 Booking Page
  • 1 Team Member
  • 50 Spaces Booked / Month
  • Free Events Only
  • Website Integration (Iframe or API)

Lite

15

Per month

Features included:

  • 1 Booking Page
  • 2 Team Members
  • 300 Spaces Booked / Month
  • Online Events
  • Online Support
  • Payments & Discounts
  • Ticket Transfers
  • Unlimited Locations & Classes
  • Website Integration (Iframe or API)
  • Zoom Integration

Standard

29

Per month

Features included:

  • 3 Booking Pages
  • 5 Team Members
  • 800 Spaces Booked / Month
  • Attendance Tracking
  • Class Passes
  • Online Events
  • Online Support
  • Payments & Discounts
  • Reminder Emails
  • Ticket Transfers
  • Unlimited Locations & Classes
  • Waiting List
  • Website Integration (Iframe or API)
  • Youtube & Vimeo Integration
  • Zoom Integration

Plus

59

Per month

Features included:

  • 10 Team Members
  • 1800 Spaces Booked / Month
  • 6 Booking Pages
  • Attendance Tracking
  • Class Passes
  • Online and Phone Support
  • Online Events
  • Payments & Discounts
  • Reminder Emails
  • Ticket Transfers
  • Unlimited Locations & Classes
  • Waiting List
  • Website Integration (Iframe or API)
  • Youtube & Vimeo Integration
  • Zoom Integration

Enterprise

Empty state illustration for "No pricing info"

No pricing info

Features included:

  • Bespoke Plans
  • Class Search Portals
  • Franchisor System
  • Re-Seller Accounts

User opinions about Bookwhen price and value

Value for money rating:

Of 22 reviews that provide robust commentary on Bookwhen's price and value, mention it in a positive light.

Most reviewers indicate that Bookwhen offers strong value for money, highlighting its affordable pricing, scalable plans, and the inclusion of both basic and advanced features depending on the chosen plan. They appreciate the risk-free free trial, which does not require card details, and find the free package useful for getting started. Users say the software is cost-effective compared to alternatives and suits various business needs, including NGOs. Some users report that the trial period could be longer, but overall, they feel the pricing structure is transparent and easy to justify.

, and

Bookwhen integrations (4)

Integrations rated by users

We looked at 179 user reviews to identify which products are mentioned as Bookwhen integrations and how users feel about them.

Integration rating: 4.8 (5)

Integration rating: 5.0 (1)

Bookwhen customer support

What do users say about Bookwhen customer support?

Customer support rating:

We analyzed verified user reviews to identify positive and negative aspects of Bookwhen customer support.

Widely noted by reviewers, Bookwhen's support team responds quickly, often within minutes, and is consistently available when needed.

A portion of users highlight the team's willingness to go above and beyond, even implementing custom solutions for unique business needs.

Multiple users appreciate the friendly, approachable, and professional manner of support agents, making problem-solving stress-free.

A significant portion of users find the support resources—detailed articles, FAQs, and live help—comprehensive and easy to access.

Support options

Knowledge base
Email/help desk
Chat
Faqs/forum

Training options

Live online
Documentation

To see what individual users say about Bookwhen's customer support, check out the review snippets below.

“On top of that the customer service and support are exceptional, and a standard to aspire to, as are the detailed how-to guides that will answer just about everything you can think of.”

EV

Elena V.

Manager

“The initial setup is very straightforward and I really appreciate the responsiveness and helpfulness of the support team.”

AM

Aries M.

Sales and Customer Support

Bookwhen FAQs

Q. Who are the typical users of Bookwhen?

Bookwhen has the following typical customers:
Freelancers, Small Business, Large Enterprises, Mid-size Business

These products have better value for money


Q. What is Bookwhen used for?

Bookwhen is a flexible online booking system that offers SMBs a centralized and secure platform from which to organize classes, courses, workshops and events. Incorporating waiting lists, custom booking forms and a basket system for booking as well as discount codes and in-app support, Bookwhen aims to provide users with a simple and efficient online booking and scheduling solution. With Bookwhen, users can create custom booking forms and schedule pages effectively, choosing from a range of field types including drop down lists and validation. To enhance the booking process, Bookwhen facilitates multiple ticket selection, multiple ticket type generation and waiting lists. Moreover, users can manage unique discount codes, determine user permissions, attach documents to events and send reminder emails. Bookwhen supports eCommerce integration with PayPal, Stripe and WorldPay, thereby allowing customers to initiate online payments conveniently and securely. Besides this, Bookwhen promotes further integration with the Bookwhen Public API which serves to list events and take bookings productively. To improve the overall user experience, Bookwhen equips users with a mobile responsive design, a calendar feed and in-app support chat functionality.


Q. What level of support does Bookwhen offer?

Bookwhen offers the following support options:
Knowledge Base, Email/Help Desk, Chat, FAQs/Forum

Related categories