All in all I like eAuto and believe it serves its purpose within a business
I like that there are multiple functions you can use within one program from Shipping to invoicing and inventory.
Occasionally I do run into errors if I dispatch a tech, they arrive at the customers only for the customer to not be there so then I will undispatch them....But upon trying to dispatch them back out to the same call later in the day, I end up getting an error to which I have to delete the tech from the invoice so it shows no tech is dispatched.
Likelihood to recommend: 10/10
With any new startup, the most difficult problem is maintaining the data especially for sales, inventory and accounting. EAutomate eliminates all of these issues without the problem of software being too complicated to learn and understand. Our company has relied on this since 2012 and it has never failed us. Would recommend this to any new startup to keep track of their system.
The best thing about this software is that it is easy to use and understand. A small crash course is given to any employee and they are good to go. It also makes sure that there are no records missing in case an invoice is voided or a writeoff is being conducted, everything is shown and monitored.
Many companies still have this installed on their servers which have to be accessed by teams through remote connection. Update to the cloud version would be reccomended
Likelihood to recommend: 8/10
The overall experience has been good. The software keeps everything in place for us to go back and forth and review.
The software is easy to learn software that brings together all the modules of a modern ERP system from purchases, sales, accounting, inventory, customers, vendors, payroll etc. It makes it very easy for companies to run their day to day practices.
The software has limited support for it to be interlinked with other third party software e.g. helpdesk software, crm software etc. It also does not support EDI integration very easily without the use of third party tools.
Likelihood to recommend: 7/10
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