EMERGE App Reviews

Emerge packed so many features into one single online app - if helped me stay on top of every day administrative tasks such as quoting, invoicing, ordering etc. It was robust enough to handle the thousands of parts that we deal with on an ongoing basis.

At times the response time of customer service.

Pretty easy to learn. Logical organization of sections. Usually quick responses from customer service.

Main thing is it was very slow to load certain pages, could have been our internet speed but even on 4G we experienced that. The result was it took a long time for a relatively small number of customer orders and supplier purchases.

The integrations with Stripe for payment is great for getting paid via credit cards. It was very easy to extract data to import into our ERP and for further analysis. We utilized the sales reports to generate production-run data. You pay per user, which helps control costs for a small business. It also handles multiple price lists flawlessly, which was a big win for us.

For such a fantastic software, I really wish there was an API. It would make integrations with other products a lot easier. That said, we were able to work with developer on building-out some core integrations/reports, which was fantastic. An API would have just allowed us to do it in-house and tweak on the fly.

Easy to use, good training guide, good support & communications

Perhaps more reporting options, but nothing specific

I am not an accountant and navigating new software that has an accounting function is intimidating and takes a while to digest and understand. The customer service team has been amazing thus far in guiding me through the setup and the procedures. I am using Emerge to manage stock to sell on a platform called Takealot, which is the South African equivalent of Amazon. This was a big leap from excel spreadsheets, but I can already see it paying off, as the room for human error is far less

Integrating Emerge and selecting the right chart of accounts for a non-accountant was not easy, [SENSITIVE CONTENT HIDDEN] from Emerge helped and guided me through this process

Easy to use interface, lots of tutorials and information available on the FAQ, reasonable price, reliable data based on your inputs, interfaces easily with e-commerce. OUTSTANDING customer service!

Not much, just a few features that would be nice - such as being able to retire products so they're no longer in the active product list. But, the team at EMERGE App is still adding features based on requests from their customers.

- Very helpful in managing additional charges for imported products. System can automatically calculate landed cost based on all fees in purchase orders. - Support raw materials and production process. Manage quantity of available raw materials to be produced. Cost of each production. - EMERGE provides plenty of reports. - UI is bright, clean and easy to use.

Still exploring the app but so far so good.

Its really easy to use and navigate through . Obviously at the beginning , like all new software , it was a steep learning curve , especially for me as i was very computer illiterate..!! But once you get the hang of it , very easy to use. I love the Reporting side of the software, gives us a great insight into our margins and our Customers spending patterns and margins. The HELP or CUSTOMER SERVICE desk have been amazing to me .

The only criticism is you cant call someone to chat or ask a question... BUT as I said above , the HELP email Support has been AMAZING , and have been GREAT, almost instant in most cases....!!!!!

It offers Multi-warehousing and Multi-Currency and Drop-Shipping features off the bat. So many features at a set price per user. For a small distribution company tis is great because I get the premium features of a WMS system at the price of a standard single user subscription.

My only real issue is not with the app itself but the "Bonus" customer portal app where you can optionally allow your customers to view stock availability and even create purchase orders online. In my case I would like to limit stock availability of some customers to only a selected warehouse, but for now this is not an option.

Easy to see how each task flows into the next. Not hugely overwhelming in 'industry speak' so it is easy for a beginner to follow. Provides the ability to enter 'initial stock on hand' and set custom units of measure. It is nice to put in a product and be able to set variations on that product as well.

There are a couple of things in the way that inventory is inputted that I would change, such as getting a list of previous tags I have used as suggestions, and making the pricing fields a bit more self-explanatory. It does take a few hours to figure out, but if you know your way around any higher level functionality software (Photoshop, Access, etc.) you shouldn't have too much of an issue. The English gets a bit odd at times, but I haven't had a point where I have been totally unable to understand something.

We try different applications and software for ordering managment app. We are aviation products selling company with ISO 9001 standard. What can we say. The EMREGE App is the best app. Not opnly the App if you need great support, very fast response from Emerge App team you don't need to look around anymore. EMERGE App will really be on your side for all ordering processes in your company. I love the user interface. The team on Emerge App side is very responsive, if you have any sugestion for app they are ready not only to listen but also put your need to their roadmap and get the thing done!! Great work. Stop looking just use EMERGE App.

I have none! They are solving all cons so fast that is no need to write here

An easy to use and learn software for businesses to solve their daily inefficiencies such as inventory management, invoicing, fulfilment tracking and real-time or monthly reporting. Ideal for companies that have many sellers!

If I have to say something it’s only that I would like more options for the reports! (Date, Volume, Amount etc)

Using Emerge for our ecommerce business and it has proven to contain everything you need, plus many extras, which has allowed us to get a full grip on every aspect of our business.

Being that Emerge is kind of new there are kinks that need to be worked out. Sometimes these kinks can really hinder day to day operations and interactions with clients. They are quick to get on these fixes but any down time can greatly affect business.

- Price point - Perfect for SME's that like to have a professional set-up in early stages. - Enables and supports growth - Great support team that helps in customization of the app - Very responsive and helpful

- Getting some reports in excel - need some more customization for business operating on consignment basis

Emerge's UI is future ready and forward-thinking, with a CMS type feel to it and a squeaky clean intuitive interface you can easily jump into it and feel right at home. The customer service is unparalleled in my experience they have helped us along every step of the in a very friendly professional manner whilst answering every question and working with us to ensure we're totally happy with their...

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Having no experience in use of ERP solutions other than excel, this app has helped me make significant improvements when managing my imports. Its Reporting functions are allowing me to visualize strategic customers and products in order to plan ahead, reducing freight costs and increasing my level of service. The possibility of customizing quotations in a different language, emailing them from the app itself, the history feed showing recent actions, and the possibility of attaching documents for my reference have made my work much easier and allowed me to focus in growing the business. Great customer service too, always willing to listen and implement new ideas. That´s where you can see the app will continue to improve.

Can convert app to multiple languages, and further integrate with CRM systems. It would be great to receive reminders of the quotations that have been emailed to customers that have not yet generated sales orders, as well as an option to mark a quotation as ´rejected by customer´as opposed to ´void´by admin.

Whils't the app is certainly rough around the edges, the pricing structure and support from the developers ABSOLUTELY makes this a fantastic app, providing many features that I need as a startup, that many other inventory systems would consider "advanced" or "higher tiered". Being a relatively young food importer & distributor, I have all the challenges of a financially strapped startup. However,...

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Fulfils most of my requirements Good user interface - pleasant to use AMAZING customer service - The support team are always available to help, fixes bug reports quickly and constantly improving product to suit requirements (we have used several other systems in the past and never manage to get any response from support desk, so it is very refreshing to have a person on the live chat to help!)

A few things which are not perfectly suited to our work flow, but emerge is always willing to work to improve their system to make it more flexible for all their clients

Easy, simple to use. Straight forward.

Invoice & delivery order format, can't really customise to the format I want.

Thanks Koh, as we are early in our product development. We have added the invoice customization feature into our product roadmap. Thank you for being our awesome user!

Ease of use eand easy to get setup

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Thanks Kevin, really appreciate the 5/5. Happy to know Arrelli is using the app.

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thanks Duy, appreciate it

The all-in-one ease of managing all aspects of my business with just one tool.

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Thanks for the great review Chung. Appreciate it.

Simple dropshipping modules, flexible and powerful inventory management modules catering to a variety of workflows.

Takes about 3 days to fully master the software

Thanks Pris, we are still working on many awesome features for dropshipping. Stay tune

Features are optimize for flexible sales, purchasing & fulfillment workflow

User interface could be better

Thanks Sarah for the kind words. We will work on improving out UI in the next few months.

Easy-to-use workflow, fuss-free invoicing and quotation creation. Reports compiled in real-time and monthly periods.

Needs about a week to get really fluent in the programme.

Hi Jeriel, thanks for your kind words. Happy to hear that it helped your business greatly.