Fieldcode Pricing, Features, Reviews & Comparison of Alternatives

Fieldcode

Field Service Management Software without fixed costs.

5.0/5 (1 review)

Fieldcode overview

What is Fieldcode?

Fieldcode is a complete field service management solution designed to help businesses manage seamlessly the complete lifecycle of their field service operations, from ticket creation and dispatching to route sceduling, optimization and progress tracking.

The easy drag-and-drop API connection option allows service orders to be imported from other third-party applications and get synchronized automatically. Through Fieldcode’s interface users have access to the overview of all tickets, keep up to speed with the progress of ongoing tasks, and analyze operational data on KPI-specific level. It allows dispatchers to assign tickets, schedule appointments and optimize routes based on mileage, working hours, or service-level agreement (SLA) compliance. Administrators can track technicians’ live location using GPS technology and notify clients about the estimated time of arrival (ETA) via emails or SMS.

Fieldcode provides a wide range of customization options for a company’s scheduling model, projects workflow stages and forms, as well as special delivery instructions and reporting templates. Highly automated and optimized route planning can be based on preset rules and capacity. Workflows can be adapted to the project specific needs, while customization of the forms ensures process guidance. Order-specific instructions can help service network with the handling of more complex tasks.
fieldcode.com

Pricing

Pricing options
Free trial
Value for money
View Pricing Plans

Devices

Business size

S
M
L

Markets

United States, United Kingdom, Germany

Supported languages

English, French, German, Italian, Polish, Russian, Spanish
Fieldcode screenshot: Workplace
Fieldcode screenshot: Workplace ticket detailsFieldcode screenshot: Workplace timelineFieldcode screenshot: Workplace ticket volume overviewFieldcode screenshot: Productivity analytics

Fieldcode reviews

Excellent
1

Very good
0
Average
0
Poor
0
Terrible
0
Value for money
Features
Ease of use
Customer support
  5.0
  5.0
  5.0
  5.0
Matthias Doehler

Efficient Field Service Management

Used daily for 2+ years
Reviewed 2020-06-05
Review Source: Capterra

The advantages described above have been clear to us and we have been able to increase our productivity while also improving customer satisfaction. That combined with their pay per use model makes this solution so attractive to us.

Pros
Actually, there are a few points which made Fieldcode very attractive to us. At first, it is the ease of how the system could integrate with the various tools of our customers. This is limiting transition costs as well as the time you need to get service ready. Secondly and maybe most important, the tool has an overall focus on increasing productivity. In our view, this is the most important topic in volume field services to be cost-effective. To be able to monitor and continuously improve a global field service setup, you need to have a good overview of what is going on. Fieldcode has this ability by providing a true real-time overview of everything happing. This is valid within the tools itself, but also within the real-time dashboards provided. Finally, the tool is guiding all our technician's through their daily work, which is a huge difference to most tools we have seen. Normally the technician's are “reporting“ something into the tool, but in this case, the tool is telling what to do next. On top of that, Fieldcode is CO2 neutralizing every of our interventions, which fits perfectly into our company strategy.

Cons
The software itself is designed to effectively operate field service operations, it will not substitute the need for ticket management software. That would be a great extension of its current capabilities.

Rating breakdown

Value for money
Ease of use
Features
Customer support

Likelihood to recommend: 10/10

Minimize review

Fieldcode pricing

Pricing options
Free trial
View Pricing Plans

2€ for each field service event.
The 10-user version is always free.

Fieldcode features

API
Activity Dashboard
Automatic Notifications
Billing & Invoicing
Compliance Management
Customizable Reporting
Monitoring
Reporting & Statistics
Workflow Management

Activity Tracking (330 other apps)
Audit Trail (319 other apps)
Auditing (362 other apps)
Data Import/Export (390 other apps)
Document Management (317 other apps)
Document Storage (312 other apps)
Inventory Management (428 other apps)
Inventory Tracking (336 other apps)
Real Time Data (340 other apps)
Real Time Reporting (300 other apps)
Third Party Integration (432 other apps)

Additional information for Fieldcode

Key features of Fieldcode

  • Alerts/Notifications
  • Appointment Scheduling
  • Drag & Drop Scheduling
  • Driver Management
  • Employee Scheduling
  • Fuel Tracking
  • GPS Tracking
  • KPI Monitoring
  • Live Driver Tracking
  • Real-time Scheduling
  • Real-time Updates
  • Resource Scheduling
  • Service History Tracking
  • Technician Management
  • Ticket Management
  • Two-way Communication
  • Voice Command Directions
View All Features

Benefits

•Transform your field service experience into a cost reducing process through the pioneering on-demand pricing model. Translate your volume of work into actual cost by paying 2€ per event raised and never for a subscription. By detaching costs from license agreements and user limitations you pay only when using the software.
•Access the software easily and start using all features instantly for up to 10 users for free always, without credit card required.
•Areas that normally require developer interaction can now easily be connected without any programming skills through the drag and drop API function.
•Set up your work place in minutes and be ready for the first dispatch instantly through the wizard function that provides step-by-step guidance.
•Reduce manual tasks and efficiently manage your workforce, create appointments, schedule jobs and achieve your KPIs through automated best choice selections and route optimization.
•Configure a customer or product specific workflow and implement automated instructions to easily guide engineers through each intervention.
•Monitor critical tickets in real time with pro-active alerts and keep track of all data points in real time through a single dashboard with drilldown capabilities.
•Compensate the environmental effect of an intervention immediately through the CO2 compensation model.