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Fieldpoint Logo

Fieldpoint

4.1
(16)

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Cloud-based field service and project management software

(1)

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Fieldpoint Pricing, Features, Reviews and Alternatives

Fieldpoint FAQs

Q. What type of pricing plans does Fieldpoint offer?

Fieldpoint has the following pricing plans:
Starting from: $75.00

These products have better value for money


Q. Who are the typical users of Fieldpoint?

Fieldpoint has the following typical customers:
Large Enterprises, Mid Size Business, Small Business


Q. What languages does Fieldpoint support?

Fieldpoint supports the following languages:
English


Q. Does Fieldpoint support mobile devices?

Fieldpoint supports the following devices:
Android, iPad, iPhone


Q. Does Fieldpoint offer an API?

Yes, Fieldpoint has an API available for use.


Q. What other apps does Fieldpoint integrate with?

Fieldpoint integrates with the following applications:
WorkMarket, QuickBooks Desktop Pro, Avalara, NetSuite, PaySimple, Salesforce Sales Cloud, CMiC, Dynamics 365 Business Central, QuickBooks Online


Q. What level of support does Fieldpoint offer?

Fieldpoint offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base

Fieldpoint product overview

Price starts from

75

What is Fieldpoint?

Fieldpoint is a comprehensive field service and project management solution, targeting industry users across IT service and telecommunications, medical devices, HVAC, refrigeration, security systems, and more. Built to integrate seamlessly with Microsoft Dynamics GP and CRM, the cloud-based or on-premise deployment promises responsive design for universal device access and native companion app support across iOS and Android. Features begin with field service management and contracts to cover scheduling/dispatch, workflow escalations and notifications, plus support for undertaking preventative maintenance. Work orders can be managed from the intuitive dashboard UI, recording incident reports to service desk and adding service project installation orders.

Key benefits of using Fieldpoint

  • Fieldpoint is an Enterprise-ready field service management solution solution offering cloud or on-premise deployment, responsively built to support consistent access across all devices.

  • Provides seamless integration with Microsoft Dynamics GP for managing spare parts inventory, purchasing, payroll, project tasks, billing and much more.

  • Core management features span scheduling/dispatch, escalation notifications, preventative maintenance, service contracts, and subcontractor management.

  • Planning and scheduling resources include a drag-and-drop calendar console for quickly dispatching calls to field technicians based on availability, severity, skills, and territorial jurisdiction.

  • Fieldpoint Mobile apps for iOS and Android allow remote device access to work orders and service calls, project tasks, an integrated scheduling calendar, plus new appointment alerts.
  • Typical customers

    Freelancers
    Small businesses
    Mid size businesses
    Large enterprises

    Platforms supported

    Web
    Android
    iPhone/iPad

    Support options

    Phone Support
    Email/Help Desk
    Chat
    Knowledge Base

    Training options

    Live Online
    Webinars
    In Person
    Documentation
    Videos

    Not sure about Fieldpoint? Compare it with a popular alternative

    Starting from

    75

    Free plan
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    Pricing range

    Starting from

    19

    Per month

    Flat Rate

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    Ease of use
    Value for money
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    Why am I seeing this?

    Fieldpoint pricing information

    Value for money

    3.8

    /5

    16

    Starting from

    75

    Pricing options

    Free plan
    Subscription
    Free trial
    Pricing range

    Value for money contenders

    Fieldpoint features

    Functionality

    3.9

    /5

    16

    Total features

    41

    7 categories

    Most valued features by users

    API
    Customizable Reports
    Document Management
    Mobile Access
    Inventory Management
    Activity Tracking
    Task Management
    Alerts/Escalation

    Functionality contenders

    Fieldpoint users reviews

    Overall Rating

    4.1

    /5

    16

    Positive reviews

    Rating breakdown
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend7.31/10
    Rating distribution

    5

    4

    3

    2

    1

    8

    5

    1

    1

    1

    Pros
    You will be happy working with Fieldpoint - they listen to your business needs and then suggest the best solution.
    I can confidently tell you that if you are looking for a great product backed by a team that will always deliver what they commit to then look no further.
    The software is easy to use and was easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely recommend this software.
    Cons
    It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.
    Our technicians have had the most difficult time since we started with FP. They complain about their time and expenses not saving properly.
    The biggest problem is the connection with the server.

    Overall rating contenders

    VN
    AvatarImg

    Vinci N.

    Public Safety, 51-200 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    New Database

    Reviewed 2 years ago

    The staff are grat, they respond to all questions promptly. Our implemenation person [SENSITIVE CONTENT]was fantastic. He was patient and helped the company through the difficult transition from our old database to the new system.

    Pros

    We implemented Fieldpoint March 2020. The experience was difficult due to the pandemic and staff. We selected a couple of modules and made changes as we progressed through the training and setup. Overall, the product is great. Dashboard is easy to navigate, invoices/work orders/purchase orders are very helpful. We've adapted to the system very well. We're not utililizing the program to it's fullest potential and hope to complete the other modules soon. We're hoping to set up timesheets, progress billing and contracts soon. These modules will provide more efficiencies for our company.

    Cons

    The mobilie application for our techs has been very difficult to implement. We are working with a hybrid system until we can move to a fully mobile app.

    Vendor response

    Hi Vinci, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss your feedback around the mobile application. Please reach out to your consultant directly or send us a note at support@fieldpoint.net

    MC
    AvatarImg

    Missy C.

    201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend9/10

    Share this review:

    Very Extendable

    Reviewed 7 years ago

    We are currently on Alert by Field Point, with plans to move to the new platform Field Point. Alert has become integral to how we operate. It touches all departments and has allowed us to scale as we grow. The team at Field Point understands our business model and has guided us as we push the envelope on how to extend the functionality into every aspect of our business. Alert has become...

    Pros

    No pros were added to this review

    Cons

    No cons were added to this review

    JH
    AvatarImg

    Janeth H.

    Hospital & Health Care, 51-200 employees

    Used weekly for 1-2 years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend1/10

    Share this review:

    The software does not work well offline and is not reliable

    Reviewed 2 years ago

    Very frustrating. We were told that the reporting will be an important advantage of this program, but so far we had to make customizations that we had to pay out of our pockets to have what we need.

    Pros

    [SENSITIVE CONTENT]. He has worked hard.

    Cons

    The biggest problem is the connection with the server. The program needs a really good internet connection to work, otherwise, the information does not transfer to the server the way it should. Our technicians have had the most difficult time since we started with FP. They complain about their time and expenses not saving properly. Checklists not loading fast enough. The list is long. When they fix something, other things break... The best of FP so far is having [SENSITIVE CONTENT] always willing to help, he always tries his best to keep us happy, but it's very hard when the program is not reliable. After almost 2 years we have seen some improvement, but it has been so hard!

    Vendor response

    Hi Janet, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.

    NN
    AvatarImg

    Nigel N.

    Automotive, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend5/10

    Share this review:

    Fieldpoint Review

    Reviewed 2 years ago

    Good because of customer service, otherwise very poor

    Pros

    Strong customer support, without the support of Fieldpoint staff like [SENSITIVE CONTENT] and [SENSITIVE CONTENT] my company would have discontinued use of Fieldpoint

    Cons

    I have had several issues arise due to Fieldpoint not doing proper data validation, FP allows users to put characters into fields that should not be allowed then error out when attempting to retrieve info.

    Vendor response

    Hi Nigel, we would like to thank you for your evaluation and would love the opportunity to connect with you to further discuss. Please reach out to your consultant directly or send us a note at support@fieldpoint.net.

    GT
    AvatarImg

    Greg T.

    Information Technology and Services, 201-500 employees

    Used daily for 2+ years

    Review source

    Overall Rating
    • Value for money
    • Ease of use
    • Features
    • Customer support
    • Likelihood to recommend10/10

    Share this review:

    Great Product - Provided by a Great Team!

    Reviewed 8 years ago

    We have been a customer of Fieldpoint since 2003. I have worked in software consulting - prior to 2003, and now serve as the VP, IT at our company. So I've had the chance to work with many software vendors. I can confidently tell you that if you are looking for a great product backed by a team that will always deliver what they commit to.....then look no further. You will be happy working with Fieldpoint - they listen to your business needs and then suggest the best solution. In a world full of new software companies emerging all the time - choose our trusted software vendor, Fieldpoint. Feel free to contact me - I'd be happy to share my experience with you.

    Pros

    Flexibility Customizable toolset Great implementation/support team

    Cons

    No cons - they have always been quick to resolve any issue we experience.

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