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Fieldpoint

Cloud-based field service and project management software

Table of Contents

Is this product right for your business?

Find out with a

Fieldpoint - 2026 Pricing, Features, Reviews & Alternatives

All user reviews are verified by in-house moderators and provider data by our software research team. Learn more

Last updated: December 2025

Fieldpoint overview

What is Fieldpoint?

Fieldpoint is a comprehensive field service and project management solution, targeting industry users across IT service and telecommunications, medical devices, HVAC, refrigeration, security systems, and more. Built to integrate seamlessly with Microsoft Dynamics GP and CRM, the cloud-based or on-premise deployment promises responsive design for universal device access and native companion app support across iOS and Android. Features begin with field service management and contracts to cover scheduling/dispatch, workflow escalations and notifications, plus support for undertaking preventative maintenance. Work orders can be managed from the intuitive dashboard UI, recording incident reports to service desk and adding service project installation orders.

Fieldpoint also allows for parts and inventory control and purchasing, along with customer billing/ERP integrations via Microsoft Dynamics GP. Planning and scheduling resources then extend to dispatch tools for field service and longer duration jobs, adding a drag-and-drop calendar for scheduling call appointments, technicians or resources. Project management and job costing functions enable quotations to be created with revision tracking, the setting up of tracked budgets, along with flexible customer billing and timesheet/expense management capabilities.

Key benefits of using Fieldpoint

Fieldpoint is an Enterprise-ready field service management solution solution offering cloud or on-premise deployment, responsively built to support consistent access across all devices.

Provides seamless integration with Microsoft Dynamics GP for managing spare parts inventory, purchasing, payroll, project tasks, billing and much more.

Core management features span scheduling/dispatch, escalation notifications, preventative maintenance, service contracts, and subcontractor management.

Planning and scheduling resources include a drag-and-drop calendar console for quickly dispatching calls to field technicians based on availability, severity, skills, and territorial jurisdiction.

Fieldpoint Mobile apps for iOS and Android allow remote device access to work orders and service calls, project tasks, an integrated scheduling calendar, plus new appointment alerts.

Starting price

Alternatives

with better value for money

Fieldpoint’s user interface

Ease of use rating:

4.1

(16)

Fieldpoint reviews

Overall rating

4.1

Positive reviews

Rating breakdown

Value for money
Ease of use
Features
Customer support
Likelihood to recommend7.31/10

Rating distribution

Pros

“You will be happy working with Fieldpoint - they listen to your business needs and then suggest the best solution.”

Greg T.

VP, IT

“I can confidently tell you that if you are looking for a great product backed by a team that will always deliver what they commit to then look no further.”

Greg T.

VP, IT

“The software is easy to use and was easily tailored to meet our needs. Our experience has been a very fruitful one, we are happy with the level of support and would definitely recommend this software.”

Jeff M.

Cons

“It is slow to update data and the bugs make it very frustrating for techs to use. It lost a chunk of work orders.”

Garry F.

General Manager

“The biggest problem is the connection with the server.”

Janeth H.

Training and Compliance manager

“For me personally I found it to be a little frustrating at the beginning to get used to the program and fully implement it.”

Jorge B.

Administrative Assistant

Who uses Fieldpoint?

Based on 16 verified user reviews.

Company size

Enterprises

Small Businesses

Midsize Businesses

Top industries

Information Technology and Services

Telecommunications

Automotive

Construction

Others

Use cases

Service Work Order

Scheduling

Service Dispatch

Field Service Management

Calendar

Fieldpoint's key features

Most critical features, based on insights from Fieldpoint users:

Scheduling

4.7

(7)

Mobile access

3.2

(5)

Billing & invoicing

4.0

(6)

Job management

5.0

(2)

Contact database

4.5

(2)

Calendar management

5.0

(2)

All Fieldpoint features

Features rating:

3.9

(16)

Expense tracking

4.0

(2)

Electronic signature

5.0

(1)

Customizable reports

5.0

(1)

Customizable forms

5.0

(1)

Customer database

3.7

(3)

Self service portal

5.0

(1)

Service history

4.0

(1)

Appointment management

4.0

(1)

Work order management

4.0

(1)

Technician management

3.0

(1)

Activity tracking

5.0

(1)

Dispatch management

3.5

(2)

Maintenance scheduling

(0)

Multi-Location

(0)

Online time clock

(0)

Payment collection in the field

(0)

Project tracking

(0)

Projections

(0)

Quotes/Estimates

(0)

Real-Time notifications

(0)

Real-time scheduling

(0)

Time tracking

(0)

Real-Time updates

(0)

Task scheduling

(0)

Reporting & statistics

(0)

Routing

3.0

(1)

Task management

(0)

Service level agreement (sla) management

(0)

Accounting

(0)

Alerts/Escalation

(0)

Alerts/Notifications

(0)

API

(0)

Availability management

(0)

Client portal

(0)

Collaboration tools

(0)

Configurable workflow

(0)

Contract/License management

(0)

CRM

(0)

Customizable fields

5.0

(1)

Dashboard

(0)

Document management

(0)

Drag & drop

(0)

Employee scheduling

(0)

Estimating

(0)

GPS

(0)

Inventory control

(0)

Inventory management

(0)

Job costing

(0)

Fieldpoint alternatives

Fieldpoint

4.1

(16)

Starting from

Free trial

Free version

Ease of Use

3.8

Features

3.9

Value for Money

3.8

Customer Support

4.2

Jobber

4.6

(1.3K)

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No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

ServiceTitan

4.3

(310)

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No pricing info

Free trial

Free version

Ease of Use

Features

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Customer Support

FieldAware

3.4

(66)

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No pricing info

Free trial

Free version

Ease of Use

Features

Value for Money

Customer Support

Fieldpoint pricing

Value for money rating:

3.8

(16)

Starting from

Pricing details

Subscription

Free trial

Free plan

Pricing range

User opinions about Fieldpoint price and value

Value for money rating:

3.8

(16)

To see what individual users think of Fieldpoint's price and value, check out the review snippets below.

“You will be happy working with Fieldpoint - they listen to your business needs and then suggest the best solution.”

Greg T.

VP, IT

“I can confidently tell you that if you are looking for a great product backed by a team that will always deliver what they commit to then look no further.”

Greg T.

VP, IT