BiznusSoft Field Service Reviews

BiznusSoft Field Service

Field Service Software Delivered via the Cloud

4.59/5 (16 reviews)

Clint Hoffman

Great product for an excellent price.

Used daily for 2+ years
Reviewed 2018-07-30
Review Source: Capterra

We reduced our paper load significantly going from ~400 pages/day to 100 pages/day. We are in the final stages of dropping that to zero/day.Ease of use is the biggest Pro. Customer support is relatively quick to resolve any issues. Overall pricing is great and the company has always been willing to work with us as we grow our business.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Mike McAbery

The team at Biznus Soft did a great job on helping us through the large task of implementation.

Used daily for 2+ years
Reviewed 2018-07-25
Review Source: Capterra

The benefits we get is actually a long list - the main ones are all the information we need in one central place up-dated in real time. Each field tech has all the information they need at their fingertips and automatically record information about each transaction for future reference very easily. We can also track the profitability of each customer and the performance of each field tech. It also has eliminated most of the paper we use. We couldn't live with out it! All our information is at our finger tips in real time where ever we have internet access. The ability to customize to fit our unique needs is the reason we went with Biznus Soft and it been a great choice.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Kerriann Barkley

Our Experience with BiznusSoft

Used daily for 2+ years
Reviewed 2018-08-21
Review Source: Capterra

The Field Services software we have been able to customize it functionality for our business needs has absolutely changed the way our company is run, has improved our efficiency 10 fold and has allowed us to have the ability to grow our business 150% since we integrated the software. WIthout it we would never be able to support the amount of business we currently have. The Best part of BiznusSoft is the on demand customer support we receive from our dedicated account managers and support team. They are so responsive and willing to work with me on any task to change and/or improve our workflow within this software. What we have benefited the most from with this software is the customization we have been able to do to tailor it to our very specific business and work flow needs

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Greg Bell

We love Field-Service 360!! Has greatly improved daily efficiencies.

Used daily for 2+ years
Reviewed 2018-07-30
Review Source: Capterra

Better closing rates with professional quotations, automatic follow up, etc. Improved daily efficiencies in the field with mapping, and tablet based communication from techs. Same day invoicing with instant completion notices. FS360 has helped our business tremendously by converting a very manual and paper-driven process to completely digital system. Based on real-time data we make more rapid and better decisions . Biznusoft took our wants, needs and processes and developed a very customised application for our daily work flow.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Joe Sorci

Value added

Used daily for less than 6 months
Reviewed 2018-08-20
Review Source: Capterra

We had a great experience and took a company from out of Federal compliance to one that can efficiently maintain compliance. I highly recommend for other companies to invest in this platform, if you are currently using salesforce it’s a no brainer. The ease of use is one of its best feature. I was challenged to create a new field service business for a medical device company, the FDA regulates Service heavily. FS360 helped me layout the infrastructure to build a road to total compliance. They were a hands on company that actually listens to your needs. I found out early on that the word “NO” did not exist in their vocabulary. I made frequent request to change layouts and drop downs and most cases they showcased the proposed changes sameday or the very next business day. We have been using the platform since June 3rd 2018 and really haven’t had any issues, my questions are always answered in a respectable timeframe.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Cory Holley

BiznusSoft Great Team

Used daily for 1-2 years
Reviewed 2018-08-09
Review Source: Capterra

Biznussoft has helped us better manage our business with better ability to manage customers, warranties and product. Many software solutions sell you something and then are gone. The best part about BiznusSoft is the team behind it and ongoing customer support. The flexibility to build a software program with a changing and growing business. Many software programs lock you into one way of doing things with no flexibility. The Biznussoft solution allows you to change and build a program that fits our business

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Russ Lent

FS360 Performance Review

Used daily for 2+ years
Reviewed 2018-08-03
Review Source: Capterra

Ability to quickly modernize previous service procedures

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Richard Walker

A great product, with superb support. Extremely versatile.

Used daily for 1-2 years
Reviewed 2018-07-11
Review Source: Capterra

Versatility. We create, schedule, capture, order, receive, invoice, track inventory, and synchronize the financial information with our financial software SAGE.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Christina Lanham

FieldService360- A Great FieldService Project Management Tool

Reviewed 2015-08-13
Review Source: Capterra

In working with the Fieldservice 360 Implementation Team, ITI always felt they were in good hands. The project ran on time and any issues discovered during the process were quickly corrected. We found the team to always be communicative and willing to assist. The team ensured that ITI's staff were able to conduct business as usual during the implementation and thanks to this new system, our staff are better able to manage projects, training programs and staff scheduling. Many tasks (such as expense, time and student reporting) that were done offline can now be captured in Salesforce allowing for greater visibility of the efforts put into our projects. Internal staff are all now using the system with no issues and we plan to roll out to our remote staff in just a few weeks. ITI is happy to recommend FieldService 360 to others as a great project management tool.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Nucha Sibunruang

Excellent support during roll out!

Used daily for 6-12 months
Reviewed 2018-08-01
Review Source: Capterra

Dispatch console has tremendously improved our field technician management and work order assignments.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Karen Fife

Working with Field Service

Used daily for less than 6 months
Reviewed 2016-11-15
Review Source: Software Advice

We needed structure in our business, and with this software we are able to structure our departments to run smoother and more efficiently. We have been able to control our volume and better support our customers.l Control of our tech's on the job and they work smarter.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Olivier Rivest

save you a lot of time

Used daily for less than 6 months
Reviewed 2016-10-26
Review Source: Software Advice

We are a cleaning company and we're looking for an app to schedule our employe on a week basis. After multiple software, we find Field Service. It is exactly what we need.Easy to use, ergonomic. Multiple employe at the time.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Dana Metzger

Had a 2 week demo

Used daily for less than 6 months
Reviewed 2017-02-02
Review Source: Software Advice

Looked like awesome software. We went in a different direction tailored to our business.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Jenna Ford

Awesome

Used daily for less than 6 months
Reviewed 2016-10-17
Review Source: Software Advice

Loved it! I would recommend to anyone!!! It is worth the purchase!

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Mary Spieth

Generally Good Product

Used monthly for 6-12 months
Reviewed 2018-07-09
Review Source: Software Advice

Everything is straight to the point and very organized. I can tell there was time and thought put into the design.

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud

Heather Grazzini

advanced schedule

Reviewed 2016-03-17
Review Source: Software Advice

I liked the response of customer service during set up

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BiznusSoft Field Service

Field Service Software Delivered via the Cloud