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Verizon Connect Pricing, Features, Reviews and Alternatives
Verizon Connect product overview
What is Verizon Connect?
Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden costs while revealing the potential for greater efficiency. Use our smart dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Youll soon know where you can save, and operate a more efficient fleet.
Key benefits of using Verizon Connect
Streamline processes. Get more done with fewer resources.
Help your team improve driving habits.
Increase productivity and improve efficiency.
Typical customers
Platforms supported
Support options
Training options
Verizon Connect pricing information
Value for money
2.8
/5
748
Starting from
45
Per month
Value for money contenders
Verizon Connect features
Functionality
3.2
/5
748
Total features
86
29 categories
Functionality contenders
Verizon Connect users reviews
Overall Rating
3.2
/5
748
Positive reviews
- Value for money
- Ease of use
- Features
- Customer support
- Likelihood to recommend7.15/10
5
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2
1
211
169
98
69
201
GS
Graig S.
RA
Rosemary A.
ls
larry s.
NB
Nicole B.
EG
Elaine G.
JS
Jonathan S.
Overall rating contenders
Josh E.
Director of Administration
Religious Institutions, 11-50 employees
Review source
Transcript
Josh: My name is Josh, and I'm the director of administration for Verizon Connect. I rated out a three....
Dale W.
Facility Manager
Nonprofit Organization Management, 11-50 employees
Review source
Transcript
Dale W.: Hi. My name is Dale. My job title is Facilities Manager. I would rate Verizon Connect as a four...
Cindy B.
Verified reviewer
Telecommunications, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.
We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.
It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.
Steven H.
Food & Beverages, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
The software itself works well -- contract renewal, the switch to 4G (which now has been going on for almost 2 years and I still can't get anyone to talk to me about the contract) and customer support in general is just horrendous. We were a customer of Fleetmatics, and they were great to work with -- this is the worst I have ever seen -- babies crying in the background, terrible noise levels when you actually get someone on the phone -- the list goes on and on. Anyone at a management level on the customer service side should be fired now!
The software itself is acceptable -- but certainly not superior to anything else in the industry
The CUSTOMER SERVICE AND ADMINISTRATiON is the worst I have EVER experienced -- from an impossible to understand sales and support org structure -- numerous people from different departments but none ever call back -- not clear who has any authority -- it is impossible to describe how bad this is.
Jesse C.
Leisure, Travel & Tourism, 11-50 employees
Used daily for 2+ years
Review source
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My company was with Verizon Connect (Fleetmatics) for 10+ years. Fleetmatics was purchased by Verizon 3-4 years ago and that's when the customer support began to fail. It's been in steady decline since, which resulted in our decision to discontinue using the product. I say "using" because we are still paying for it since Verizon locks its customers into long-term contracts. We are still paying...
Asset visibility, reporting, maintenance
Customer support, price, hardware instillation
Sherri T.
Environmental Services, 11-50 employees
Used daily for 2+ years
Review source
Share this review:
It is unfortunate that a company with such a good product has the worst customer service. Not only do you have to speak to at least 3 people to get anything accomplished, you also have to repeat the same information over and over and over. If the employee does not like your attitude they will just close out the case number and you never hear from them again until you call in and start the whole process over. Although we are happy with the products if I could go back in time I would never choose this company due to customer service. 40 minutes to get a replacement unit is just not acceptable.
We are very happy with the software. It works as stated.
We are very happy with the software. It works as stated.
Veronica L.
Research, 1,001-5,000 employees
Used weekly for 1-2 years
Review source
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With Verizon I can to track all my field with confidense.
Sometimes the route is difficult, specially with traffic the neew route do not facilite the trajectory.
Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. We would like to learn more about your success with Reveal. If you would like to continue the conversation, Please email us at: CustomerAdvocacy@VerizonConnect.com
Verizon Connect FAQs and common questions
Q. What type of pricing plans does Verizon Connect offer?
Verizon Connect has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription, Open Source
Q. Who are the typical users of Verizon Connect?
Verizon Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business
Q. What languages does Verizon Connect support?
Verizon Connect supports the following languages:
Spanish, English
Q. Does Verizon Connect support mobile devices?
Verizon Connect supports the following devices:
Android, iPad, iPhone
Q. Does Verizon Connect offer an API?
Yes, Verizon Connect has an API available for use.
Q. What other apps does Verizon Connect integrate with?
Verizon Connect integrates with the following applications:
ServMan, Whip Around, Comdata AP Automation, Fleetio, Shipwell, Descartes MacroPoint, Quickbooks Online, ServiceMax, FourKites
Q. What level of support does Verizon Connect offer?
Verizon Connect offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base
Common Verizon Connect comparisons
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