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Verizon Connect

3.2
(827)

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Fleet tracking intelligence

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(7)

Verizon Connect Pricing, Features, Reviews and Alternatives

Verizon Connect FAQs

Q. What type of pricing plans does Verizon Connect offer?

Verizon Connect has the following pricing plans:
Pricing model: Subscription, Open Source

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Q. Who are the typical users of Verizon Connect?

Verizon Connect has the following typical customers:
Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business

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Q. What languages does Verizon Connect support?

Verizon Connect supports the following languages:
English, Spanish

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Q. Does Verizon Connect support mobile devices?

Verizon Connect supports the following devices:
Android, iPad, iPhone

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Q. Does Verizon Connect offer an API?

Yes, Verizon Connect has an API available for use.

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Q. What other apps does Verizon Connect integrate with?

Verizon Connect integrates with the following applications:
ServMan, Whip Around, Fleetio, Shipwell, Descartes MacroPoint, Quickbooks Online, ServiceMax, FourKites

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Q. What level of support does Verizon Connect offer?

Verizon Connect offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

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Verizon Connect product overview

What is Verizon Connect?

If you’re looking to keep tabs on safety, compliance or productivity in an efficient, digital way, Verizon Connect delivers. Get one software solution to manage your entire fleet of vehicles, drivers, jobs and assets. Our award winning user interface gives you meaningful insights into your fleet data to help you make better-informed decisions for your business. Cut costs by reducing idling and unnecessary fuel use. Improve safety, reduce accidents and deflect false claims with AI powered dashcams. Increase productivity with better visibility into fleet activity.

Key benefits of using Verizon Connect

- Increase fleet visibility.
- Streamline processes. Get more done with fewer resources.
- Help your team improve driving habits.
- Increase productivity and improve efficiency.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Documentation
Webinars

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Verizon Connect pricing information

Value for money

2.8

/5

827

Starting from

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No pricing info

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Verizon Connect features

Functionality

3.2

/5

827

Total features

85

31 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Third Party Integrations
Reporting/Analytics
API
Customizable Reports
Activity Tracking
Inventory Management

Functionality contenders

Verizon Connect users reviews

Overall Rating

3.2

/5

827

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.24/10
Rating distribution

5

4

3

2

1

242

182

105

73

225

Pros
Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.
We have been with Verizon Connect Reveal for almost 3 years and we are pleased with the customer service representatives because they are responsive and helpful.
The ability to track locations of vehicles, and related speed for safety monitoring purposes is fantastic for management staff.
Cons
Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.
Worst company I have ever dealt with, EVER. They keep charging me for a device that does not work.
No equipment received, got a call from their schedulers saying it would be delayed. Then I began getting charged for it, without having it in my possession.

Overall rating contenders

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Josh E.

Director of Administration

Religious Institutions, 11-50 employees

Review source

Overall Rating

Connect Network Fleet or Disconnect

Reviewed a year ago

Transcript

Josh: My name is Josh, and I'm the director of administration for Verizon Connect. I rated out a three....

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Dale W.

Owner

Consumer Goods, self-employed

Review source

Overall Rating

Easy to use and helpful app

Reviewed 2 years ago

Transcript

Dale W.: Hi. My name is Dale. My job title is Facilities Manager. I would rate Verizon Connect as a four...

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Montana H.

Real Estate, 11-50 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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GPS works great and so does the Fleet Service feature that allows us to track maintenance expenses.

Reviewed 5 years ago
Pros

The interface is very functional. We now have 8 vehicles on GPS at all times, in our business many times you'll need to drop everything and find help. The GPS allows us to our closet tech in the area. The Geofences also allow us to see how often we visit our favorite vendors which has provided essential info on our decision to begin stocking inventory.

Cons

The alerts are pretty unclear when there is an incident. Our drivers tend to give a bit on push back on their weekly driving score. If there was a bit of definition behind "hard braking or "quick starts" I think that would go a long way.

SD
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SHANNON D.

Oil & Energy, 501-1,000 employees

Used daily for 1-2 years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend8/10

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REVEAL REVIEW

Reviewed 4 years ago

OVERALL, THE SOFTWARE HAS BEEN SUFFICIENT IN THE NEEDS FOR OUR COMPANY AND HAS BEEN USEFUL IN MANY WAYS.

Pros

THE COST AND THE FACT THAT INSTALLATION WAS INCLUDED.

Cons

SOMETIMES THE REPORTS ARE DIFFICULT TO PULL CORRECT INFORMATION

sk
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sarah k.

Automotive, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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The WORST

Reviewed a month ago

horrible wouldnt recommend to anyone especially for those who rely on tracking in order to run your business

Pros

there is nothing i like about verizon connect

Cons

account manager changes weekly. gps units do not function properly show trucks in tow when they are not shows trucks are running when they are not. I have spent countless hours troubleshooting they are sending out new units for defective ones they never arrive call in again they want me to troubleshoot again. the only thing this company is good at is charging you for services that do not work.

CP
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Curtis P.

Construction, 11-50 employees

Used daily for 2+ years

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Horrible customer service

Reviewed 3 months ago

The service worked well enough but company phones work just as well and are cheaper and more useful. I would never recommend this company to anyone.

Pros

It was very easy to install, and the interface was simple.

Cons

The customer service was insane, we used the service for 4 years and it worked fine but we eventually didn't need it anymore. So we cancelled the service by email at 3 times over the next two years, and followed up by phone each time. In every occasion the customer service assured us that the service was cancelled however the following year they would retroactively try to bill us for it and we would start all over. Thankfully we had pre-paid for the first 4 years so they could not continue to bill us during that time, at this point we still don't have confirmation of cancellation after our latest email and phone conversations. They seem like a time-share salesman when trying to cancel, I would avoid this company like the plague.

HM
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Heather M.

Construction, 51-200 employees

Used weekly for 6-12 months

Review source

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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amazing!

Reviewed 3 years ago

It has been very good, overall it was easy to use and have not had a problem with the service so far.

Pros

Extremely easy to use, Granular functionality for alerts personalizable dashboards, Great monitoring features.

Cons

Long contract periods, this service is actually quite expensive. I wish there was some type of price break, Must install system yourself.

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