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Verizon Connect Pricing, Features, Reviews and Alternatives

Verizon Connect product overview

Price starts from

45

Per month

What is Verizon Connect?

Verizon Connect's fleet management software for small to medium-sized businesses can help you uncover hidden costs while revealing the potential for greater efficiency. Use our smart dashboards and reporting tools to analyze trends and accurately measure your fleet's performance. With around-the-clock monitoring, you can effectively manage unsafe behavior, unauthorized use or deviations from standard procedure. Youll soon know where you can save, and operate a more efficient fleet.

Key benefits of using Verizon Connect

Increase fleet visibility.
Streamline processes. Get more done with fewer resources.
Help your team improve driving habits.
Increase productivity and improve efficiency.

Typical customers

Freelancers
Small businesses
Mid size businesses
Large enterprises

Platforms supported

Web
Android
iPhone/iPad

Support options

24/7 (Live rep)
Phone Support
Email/Help Desk
Chat
Knowledge Base

Training options

Live Online
Videos
Documentation
Webinars

Verizon Connect pricing information

Value for money

2.8

/5

748

Starting from

45

Per month

Pricing options

Free plan
Subscription
Free trial
Pricing range

Value for money contenders

Verizon Connect features

Functionality

3.2

/5

748

Total features

86

29 categories

Most valued features by users

Alerts/Notifications
Activity Dashboard
Reporting/Analytics
API
Third Party Integrations
Customizable Reports
Inventory Management
Activity Tracking

Functionality contenders

Verizon Connect users reviews

Overall Rating

3.2

/5

748

Positive reviews

Rating breakdown
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend7.15/10
Rating distribution

5

4

3

2

1

211

169

98

69

201

Pros
Great software that can generate savings and improve productivity. Weigh the costs and benefits and decide if your company can make the move to Verizon Connect, you will benefit greatly.

GS

Graig S.

We have been with Verizon Connect Reveal for almost 3 years and we are pleased with the customer service representatives because they are responsive and helpful.

RA

Rosemary A.

The ability to track locations of vehicles, and related speed for safety monitoring purposes is fantastic for management staff.

ls

larry s.

Cons
Can’t cancel the contract even though you provide the written 60 days notice. Fraudulent billing, obnoxious customer service.

NB

Nicole B.

Worst company I have ever dealt with, EVER. They keep charging me for a device that does not work.

EG

Elaine G.

No equipment received, got a call from their schedulers saying it would be delayed. Then I began getting charged for it, without having it in my possession.

JS

Jonathan S.

Overall rating contenders

Overall Rating

Connect Network Fleet or Disconnect

Reviewed 4 months ago

Transcript

Josh: My name is Josh, and I'm the director of administration for Verizon Connect. I rated out a three....

AvatarImg
AvatarImg

Dale W.

Facility Manager

Nonprofit Organization Management, 11-50 employees

Review source

Overall Rating

Easy to use and helpful app

Reviewed 7 months ago

Transcript

Dale W.: Hi. My name is Dale. My job title is Facilities Manager. I would rate Verizon Connect as a four...

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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It's one of the best purchases our company ever made.

Reviewed 4 years ago

We love this software, and we have cut down on employees unapproved use of company vehicles and improved employee driving safety by using it.

Pros

We've been using Fleetmatics, now Verizon Reveal, for years. We initially signed up with them because we wanted to keep track of what employees were doing in our company vehicles, but this software is capable of so much more. From tracking our oil changes to sending us alerts when employees are speeding, we use this every day. The customer service is amazing also, and there's a pretty nice referral program.

Cons

It recently went through a revamp, and we did a training for the new system about a year before it was actually released. It was a little bit of a messy transition, but once we downloaded the new apps to our phones and got over the hump of getting everyone back on the same page, it's been amazing. The upgraded graphical user interface and new features are great.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Verizon Connect - How to Destroy a Product

Reviewed a month ago

The software itself works well -- contract renewal, the switch to 4G (which now has been going on for almost 2 years and I still can't get anyone to talk to me about the contract) and customer support in general is just horrendous. We were a customer of Fleetmatics, and they were great to work with -- this is the worst I have ever seen -- babies crying in the background, terrible noise levels when you actually get someone on the phone -- the list goes on and on. Anyone at a management level on the customer service side should be fired now!

Pros

The software itself is acceptable -- but certainly not superior to anything else in the industry

Cons

The CUSTOMER SERVICE AND ADMINISTRATiON is the worst I have EVER experienced -- from an impossible to understand sales and support org structure -- numerous people from different departments but none ever call back -- not clear who has any authority -- it is impossible to describe how bad this is.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Verizon Connect failed transtion from Fleetmatics

Reviewed a month ago

My company was with Verizon Connect (Fleetmatics) for 10+ years. Fleetmatics was purchased by Verizon 3-4 years ago and that's when the customer support began to fail. It's been in steady decline since, which resulted in our decision to discontinue using the product. I say "using" because we are still paying for it since Verizon locks its customers into long-term contracts. We are still paying...

Pros

Asset visibility, reporting, maintenance

Cons

Customer support, price, hardware instillation

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support

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Customer Service Review

Reviewed 2 months ago

It is unfortunate that a company with such a good product has the worst customer service. Not only do you have to speak to at least 3 people to get anything accomplished, you also have to repeat the same information over and over and over. If the employee does not like your attitude they will just close out the case number and you never hear from them again until you call in and start the whole process over. Although we are happy with the products if I could go back in time I would never choose this company due to customer service. 40 minutes to get a replacement unit is just not acceptable.

Pros

We are very happy with the software. It works as stated.

Cons

We are very happy with the software. It works as stated.

Overall Rating
  • Value for money
  • Ease of use
  • Features
  • Customer support
  • Likelihood to recommend10/10

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Verizon connect

Reviewed a month ago
Pros

With Verizon I can to track all my field with confidense.

Cons

Sometimes the route is difficult, specially with traffic the neew route do not facilite the trajectory.

Vendor response

Thank you for taking the time to share your positive experience with us. We're happy to hear you are finding value in our product and services. We would like to learn more about your success with Reveal. If you would like to continue the conversation, Please email us at: CustomerAdvocacy@VerizonConnect.com

Verizon Connect FAQs and common questions

Q. What type of pricing plans does Verizon Connect offer?

Verizon Connect has the following pricing plans:
Starting from: $45.00/month
Pricing model: Subscription, Open Source


Q. Who are the typical users of Verizon Connect?

Verizon Connect has the following typical customers:
Freelancers, Large Enterprises, Mid Size Business, Non Profit, Public Administrations, Small Business


Q. What languages does Verizon Connect support?

Verizon Connect supports the following languages:
Spanish, English


Q. Does Verizon Connect support mobile devices?

Verizon Connect supports the following devices:
Android, iPad, iPhone


Q. Does Verizon Connect offer an API?

Yes, Verizon Connect has an API available for use.


Q. What other apps does Verizon Connect integrate with?

Verizon Connect integrates with the following applications:
ServMan, Whip Around, Comdata AP Automation, Fleetio, Shipwell, Descartes MacroPoint, Quickbooks Online, ServiceMax, FourKites


Q. What level of support does Verizon Connect offer?

Verizon Connect offers the following support options:
24/7 (Live rep), Phone Support, Email/Help Desk, Chat, Knowledge Base

Common Verizon Connect comparisons

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