App comparison
Add up to 4 apps below to see how they compare. You can also use the "Compare" buttons while browsing.
GetApp offers objective, independent research and verified user reviews. We may earn a referral fee when you visit a vendor through our links.
Our commitment
Independent research methodology
Our researchers use a mix of verified reviews, independent research, and objective methodologies to bring you selection and ranking information you can trust. While we may earn a referral fee when you visit a provider through our links or speak to an advisor, this has no influence on our research or methodology.
Verified user reviews
GetApp maintains a proprietary database of millions of in-depth, verified user reviews across thousands of products in hundreds of software categories. Our data scientists apply advanced modeling techniques to identify key insights about products based on those reviews. We may also share aggregated ratings and select excerpts from those reviews throughout our site.
Our human moderators verify that reviewers are real people and that reviews are authentic. They use leading tech to analyze text quality and to detect plagiarism and generative AI.
How GetApp ensures transparency
GetApp lists all providers across its website—not just those that pay us—so that users can make informed purchase decisions. GetApp is free for users. Software providers pay us for sponsored profiles to receive web traffic and sales opportunities. Sponsored profiles include a link-out icon that takes users to the provider’s website.
Verizon Connect
5
292
4
207
3
122
2
79
1
248
Based on GetApp‘s extensive, proprietary database of in-depth, verified user reviews
Unlock your full potential with Verizon Connect.
Table of Contents
Is this product right for your business?
Find out with a
Verizon Connect - 2026 Pricing, Features, Reviews & Alternatives
All user reviews are verified by in-house moderators and provider data by our software research team. Learn more
Last updated: October 2026
Verizon Connect overview
Based on 948 verified user reviews
What is Verizon Connect?
Verizon Connect is a GPS tracking tool with key features that include GPS functionality, vehicle tracking, real-time monitoring, mobile access, and more.
Who uses Verizon Connect?
By industry, Verizon Connect reviewers are most commonly professionals in construction (28%). The most frequent use case for Verizon Connect cited by reviewers is GPS tracking (44% of reviewers).
What do users say about Verizon Connect pricing?
Some users say Verizon Connect offers good value for money when consolidating services, and some reviewers appreciate savings in administrative costs. However, many users feel it is expensive, especially for small businesses, and some report high additional costs and limited affordability.
Starting price
Alternatives
with better value for money
Pros & Cons
Fleet Management
Driver Management
Comprehensive fleet visibility
Customer Support
Bugs and Issues
Contract Terms
Do you work for Verizon Connect? Manage this product listing
Verizon Connect’s user interface
Verizon Connect review summaries overview
To determine these pros and cons insights, we analyzed responses from
Overall rating
Value for money
2.8
Features
3.3
Ease of use
3.4
Customer support
2.8
Reviews sentiment
What do users say about Verizon Connect?
Users say Verizon Connect offers valuable real-time vehicle tracking, helps manage fleets, and improves employee accountability and dispatch efficiency. They find it useful for reducing costs, monitoring driver behavior, and providing accurate ETAs to customers, with some appreciating its reporting and integration capabilities. Some mention that it helps with billing accuracy and time management.
Reviewers indicate significant frustration with customer support, citing slow responses, unresolved issues, and poor communication. They report frequent software glitches, hardware failures, complicated contract terms, and unexpected billing problems. Many feel the service is expensive and not flexible enough for smaller businesses.
Select to learn more
Who uses Verizon Connect?
Based on 948 verified user reviews.
Company size
Small Businesses
Midsize Businesses
Enterprises
Top industries
Use cases
Verizon Connect's key features
GetApp's analysis of 64 verified user reviews collected between August 2021 and October 2024 identifies Verizon Connect's most critical features and summarizes user sentiment about those features.
Reviewers appreciate Verizon Connect's vehicle tracking capabilities. They report that it helps in daily fleet operations, reducing vehicle theft and misuse. Users indicate it minimizes wait times for critical services and assists in planning and decision-making. However, they also mention issues like delayed updates and inaccurate tracking. They find it valuable for monitoring vehicle locations and ensuring field crew compliance, despite some experiencing poor customer service and technical problems. Of the 20 Verizon Connect users who gave detailed accounts of their use of Vehicle Tracking, 95% rated this feature as important or highly important.
See related user reviews
Elizabeth L.
RECEPTIONIST
Carrie L.
OFFICE MANAGER
Amanda G.
Logistics Manager
Erik S.
CEO
Reviewers highlight Verizon Connect's real-time monitoring capabilities, noting it allows them to see vehicle locations and movements promptly. They find it helpful for scheduling, field crew compliance, and providing real-time updates to customers. However, users report that the updates can be delayed, sometimes taking up to 60 seconds or more, which affects its reliability. They also mention that other systems like Samsara and Lytx offer better real-time communication and camera access. Of the 17 Verizon Connect users who gave detailed accounts of their use of Real-Time Monitoring, 94% rated this feature as important or highly important.
Users report that Verizon Connect's mobile access allows them to manage and monitor vehicles remotely using smartphones or tablets. They find it convenient for checking vehicle locations and handling issues without needing a computer. However, reviewers indicate that the mobile app can be glitchy and unreliable, with frequent connectivity issues. They appreciate the flexibility it offers but note that the app's performance needs improvement to be more effective. Of the 18 Verizon Connect users who gave detailed accounts of their use of Mobile Access, 89% rated this feature as important or highly important.
All Verizon Connect features
Features rating:
Verizon Connect alternatives
Verizon Connect
Starting from
No pricing info
Jobber
Starting from
39
Per month
Housecall Pro
Starting from
79
Per month
Motive
Starting from
No pricing info
Verizon Connect pricing
Value for money rating:
Starting from
No pricing info
User opinions about Verizon Connect price and value
Value for money rating:
To see what individual users think of Verizon Connect's price and value, check out the review snippets below.
Nikki C.
Office Manager
John P.
Transport Broker
Verizon Connect integrations (17)
Integrations rated by users
We looked at 948 user reviews to identify which products are mentioned as Verizon Connect integrations and how users feel about them.
Integration rating: 5.0 (2)
“our existing fleet management, works seamless”
Chuck G.
Director of Campus Safety
Integration rating: 5.0 (1)
“Data is migrated from Viberent day scheduler to Verizon to manage the daily runs. ”
“API integration from Viberent to MYOB. This means our team only use Viberent as the source of truth and not have to run multiple systems. ”
Brian L.
Managing Director
Integration rating: 5.0 (1)
Integration rating: 1.0 (1)
Integration rating: 5.0 (1)
Integration rating: 4.0 (1)
Verizon Connect customer support
What do users say about Verizon Connect customer support?
Customer support rating:
We analyzed verified user reviews to identify positive and negative aspects of Verizon Connect customer support.
A limited number of users appreciate the 24/7 phone support, finding it reassuring for businesses with nonstandard hours.
The majority of users report slow response times, long wait periods, and difficulty reaching knowledgeable support staff.
Widespread user sentiment highlights the need to repeat issues to multiple agents, with frequent transfers and poor follow-through.
A significant portion of users describe support as disorganized, unhelpful, and unable to resolve problems efficiently.
Support options
Training options
To see what individual users say about Verizon Connect's customer support, check out the review snippets below.
“This platform caters to my small business but also will help much larger businesses as well.”
Kamara W.
Processing manager
“Not only do you have to speak to at least 3 people to get anything accomplished, you also have to repeat the same information over and over and over. If the employee does not like your attitude they will just close out the case number and you never hear from them again until you call in and start the whole process over. Although we are happy with the products if I could go back in time I would never choose this company due to customer service. 40 minutes to get a replacement unit is just not acceptable.”
Sherri T.
office
“The key is customer service and the tech support is not good, they are not fast to fix or correct issues within there system or products.”
Erik S.
CEO
Verizon Connect FAQs
Q. What is Verizon Connect used for?
Unlock your full potential with Verizon Connect, the fleet management partner that fuses the world's most reliable network with advanced AI to deliver real-time operational visibility across every division. Our platform is engineered for complex, multi-tiered operations backed by the Verizon network. Move beyond basic GPS tracking with an enterprise-grade platform built for safety, efficiency, and scale. Track vehicles and high-value assets, including unpowered equipment and machinery, on a Google Maps-powered Live Map that updates every 30–120 seconds. Manage fuel spend with built-in matching logic and optimize scheduling, dispatch and field service through integrations like WorkWave. Empower drivers with AI dashcams, safety scorecards, and predictive analytics. In-cab alerts flag tailgating, phone distraction, fatigue and pedestrian proximity in near real-time. Optional Extended View Cameras provide near 360-degree visibility to protect your vehicles and help reduce property damage claims. Video-based coaching sessions tie directly to your centralized safety dashboard to improve scores and protect your public safety record. Powered by next-generation generative AI, Operational Insights continuously analyzes your fleet data 24/7, automatically surfacing irregular consumption patterns, uncharacteristic behavior anomalies, and optimization opportunities before they become costly problems. Automated ELD, IFTA, and DVIR compliance eliminates paperwork and keeps you audit-ready. Backed by dedicated Customer Success Managers and free ongoing training, we invest in a long-term partnership, not just a product. According to the 2026 Fleet Technology Trends Report, customers see 11–19% reductions across fuel, accidents, labor, maintenance, and insurance costs.
Q. What level of support does Verizon Connect offer?
Verizon Connect offers the following support options:
Phone Support, Email/Help Desk, Chat, Knowledge Base, FAQs/Forum
