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Enterprise resource planning for SME custom manufacturers
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Pros
Cons
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Recommended
Masoud M.
ERP Manager
Electrical/Electronic Manufacturing, 51-200 employees
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Transcript
Masoud M.: Hello. My name is Masoud, I am ERP consultant. I give Genius ERP five out of five. For more...
Chris V.
Transportation/Trucking/Railroad, 11-50 employees
Used daily for 2+ years
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Production Scheduling - key to keeping up with the customer demands. Material tracking for quality assurance. Genius Customer Success team is always on top to make sure we succeed with any problems/ideas arise.
The ability to click from sales order to Job and work on that job other than just dates and qtys. With integration to shop floor tracking, the Job can tell the customer service exactly where we are in the process without opening a second module.
Kevin F.
Furniture, 201-500 employees
Used daily for 2+ years
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Extremely satisfied with the support and services that were provided through this company. Any problems were dealt with in a professional way. Anyone looking for this sort of service won’t be disappointed.
Did not experience any bad with this software, All problems were solved by Genius ERP!
Hi Kevin, It's fantastic to hear that you are having such a positive experience with our company, we strive to create great relationships with our customers! Thanks for leaving us a five-star review! - Jesse Linklater, Director of Marketing
Pierre L.
Automotive, 51-200 employees
Used daily for 2+ years
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-User friendly -Easy to switch from one module to an other -Customizable reports and good features -Good overall service -Affordable
-Documentation and User Guide not always up-to date
Hi Pierre, I am glad to hear that you like our ERP has features and that you find the system to be user friendly! I will pass on your comments about the user guides not always being up-to-date. We are always looking for ways to improve, so I really appreciate you taking the time to give us some feedback. - Jesse Linklater, Director of Marketing
joel b.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 2+ years
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Its a good ERP easy to implement and to friendly user.
The fact that it have a complet treatment from the bid to the invoicing.
Planning feature
Hi Joel, Thanks so much for leaving us a great review! We're glad to hear that you find our software user-friendly and are able to use it for your entire businessthat's what we strive for! - Jesse Linklater, Director of Marketing
Guy M.
Construction, 51-200 employees
Used daily for 2+ years
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We have a long term relationship with Genius Solutions for over 20 years and they have give us a good support.
Genius Solutions have built custom application for us that we used. We have never see other ERP that can make what we do with Genius.
I have nothing wrong to say about genius.
Hi Guy, it's always great to hear from you! I'm glad to hear that Genius Solutions is working so well for you. Thank you so much for the review! - Jesse Linklater, Director of Marketing
Gaurav K.
Machinery, 11-50 employees
Used daily for 6-12 months
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its functional , can do what we desired to do.
I like it is fully compatible with Solidworks. Easy to learn and maintain inventory.
Some menu items are way deep in software.
I'm glad to know that the switch form Sage has paid off for you!
Dominic F.
Mining & Metals, 51-200 employees
Used daily for 2+ years
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Great team, great data base.
We are impressed with the Ease of use of the software.
The reporting can be challenging. When a new report is required, we need Genius's help.
Hi Dominic, We are happy to hear that you find our software easy to use! We really appreciate hearing from our customers both the good and the bad so thanks for taking the time to leave us a review, we will use your feedback to help us improve our system. - Jesse Linklater, Director of Marketing
Masoud M.
Verified reviewer
Electrical/Electronic Manufacturing, 11-50 employees
Used daily for 1-2 years
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It is an strong ERP tool. It is capable of synchronizing all the departments, from accounting to customer service. Even the smallest elements of the supply chain is featured by useful tools. Moreover, it has a high capacity of customization. I am amazed by the flexibility in creating the forms and hard-copies.
flexibility for customization, convenient dashboards, quantitative demonstration, integration with accouting
shortage of formulating quantities, shortage of built-in analytical tools
Serge L.
Electrical/Electronic Manufacturing, 51-200 employees
Used daily for 2+ years
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Easy to work with. It is a ERP system from the quote to payment of the invoice. We can use it for the manufacturing and for doing all the financial statements.
Need for API, but Genius are going to that direction.
Hi Serge, We're glad to hear that our software is very useful to you and that you find it easy to work with. Thanks for taking the time to leave us a review! - Jesse Linklater, Director of Marketing
Gaetan D.
Textiles, 51-200 employees
Used daily for 2+ years
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I can get a lot from the data base and use pivot tables and get all the analysis needed.
Genius is a excellent product which is intuitive and quite easy to use
In my opinion the Quality (non-conformities) section is not as we should expect for such good ERP
Guillaume B.
Farming, 11-50 employees
Used daily for 2+ years
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J'aime la flexibilité du produit a s'adapter selon nos besoin avec des rapports personnalisé
Quelque petite fonction de base manque et la gestion de la bibliotheque de bom un peu compliquer Sinon tout est excellent
Showing original review in French. See translation
Hi Guillaume, Thanks for taking the time to leave us a review. We're happy to hear you find the product flexible to fit your needs.
Dave P.
Mining & Metals, 51-200 employees
Used daily for 2+ years
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Genius is an effective resource for planning and monitoring the stocks to be produced. It's easy to use and is a complete management solution.
Easy to use, very effective to create Job-Lot, very easy to follow the production
The modification of job-lot brings difficulties, Some job-lot remains empty even if their production is complete
Daniel M.
Automotive, 11-50 employees
Used daily for 2+ years
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Production planning and allocation of raw materials to jobs
Not being able to charge the time and cost of our production employees to jobs.
Hi Daniel, Thanks for the review. Good to know our production planning module is working for you! I'll pass your concerns about not being able to charge time to jobs to our development team.
Anonymous Reviewer
Verified reviewer
Industrial Automation, 11-50 employees
Used daily for 2+ years
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A complex tool and as with most ERP systems the users willingness to learn will be the biggest barrier. But in addition to those barriers the interface of Genius really does not help. It is also very much a closed book with the only route to tailoring via expensive support requests. The tool should be brought up to date with a modern and configurable front end - it is not even possible to create custom fields for your organization or possible to show/hide fields that you do not require.
It has comprehensive coverage of business processes
The user interface is dated, multiple screens and cross-module interactions and subtleties that are very difficult to understand. It is also impossible to streamline the interface or customize it in any way with many redundant and irrelevant fields left to confuse users.
Thank you for taking time to leave us some honest feedback about our system. I understand your concerns about our interface if you would like to get in touch with me at [email address] we can talk more about the limitations of our front end. I'm glad you find our ERP system to be comprehensive, and I appreciate you taking the time to help us improve our product. - Jesse Linklater, Director of Marketing
Tarek I.
Furniture, 201-500 employees
Used daily for 2+ years
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Great service. Highly recommend. Would deal with them in future without a doubt!
I have not experienced anything that I would consider a con.
Hi Tarek, I'm glad to hear that our ERP is working out for you and that you would highly recommend us! Thanks for leaving us such a great review! - Jesse Linklater, Director of Marketing
Mario O.
Biotechnology, 51-200 employees
Used daily for 2+ years
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Suivi des commandes, contrôle d'une partie des stocks . Nous avons été très mal dirigé, conseillé lors de notre transfert dans un cloud ce qui nous a occasionné des dépenses considérables sans aucune compassion ni compensations de valeur. Nous devons encore aujourd'hui adhérer au logiciel comptable de Genius à gros frais sans qu'au départ on nous avertisse de l'impossibilité de jumeler d'autres logiciel d'importance à Genius.Ça été une catastrophe comptable!!!
Nous avons 20 employés qui utilisent Geius et il y a des besoin qui ne sont pas solutionnés rapidements et qui amènent des frustations
Étant une manufacture avec une multitude de produits interreliés il est très demandant d'entrer lesrecettes de l'ensemble de nos produits afin d'atteindre les résultats de son l'utilisation. Si les recettes de nos produits ne sont pas tous entrer environ 35,000 à 45,000 composants de produits nous n'avons pas la valeur de nos inventaire et de nombreuses rupture de stock. Trois professionnels sont à plein temps pour entrer des donnes afin d'obtenir les min-max.
Showing original review in French. See translation
Claude J.
Verified reviewer
51-200 employees
Used daily for 2+ years
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Genius ERP software developpers really helped us by programming custom macros. There is no limit to customization.
Unresolved bugs and enhancement request about speed slows down the workflow. Sometimes they should test more new features before launching.
Chris A.
Machinery, 51-200 employees
Used daily for 1-2 years
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Its fast and accurate job costing, labor and material tracking.
There are some screens that don't seem to ever remember the user preferences and need to be re-organized every time they are opened. A small but annoying thing to do every day.
Hi Chris, Thanks for taking the time to leave us a review! We're very happy to hear that Genius ERP is the best ERP software you have ever used! I will pass this on to our team! - Jesse Linklater, Director of Marketing
Kevin H.
Verified reviewer
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 6-12 months
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Genius sera profitable sur le long terme
En tant qu'acheteur, j'aime pouvoir faire des suivis et des recherches sur mes achats. Plus je connais le logiciel, plus il est pratique.
Comme nous sommes à notre première année, lorsque nous avons un problème ou une situation qui survient, on perds beaucoup de temps à comprendre comment le régler avec Genius, probablement par manque d'expérience.
Showing original review in French. See translation
Hi Kevin, Thanks for leaving a review, I know it helps others with their buying decisions too. Glad to know you think Genius will pay off in the long run!
Valérie R.
Mechanical or Industrial Engineering, 11-50 employees
Used daily for 2+ years
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Helpful for cost per project analysis. A lot of features so we can adapt to our own business.
Not friendly user. Need more training. The help guide is not really helpful when we do research on it.
guy g.
Railroad Manufacture, 1-10 employees
Used daily for 2+ years
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easy of use. Goog service and support technique. Good platform
Manage the equivalent parts. Link white web site for suplier
Hi Guy, Thanks for leaving us a review! I am glad you find our system easy to use. - Jesse Linklater, Director of Marketing
Jocelyn G.
Mechanical or Industrial Engineering, 51-200 employees
Used daily for 6-12 months
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Support à la clientèle efficace et courtois. Beaucoup de rapport personnalisable qui rend Genius encore plus pratique. Passage du 3D au ERP simple et efficace avec ETM. Suivi des jobs et des achats facile.
Très difficile de modifier une job en cours. ETM long à charger pour de gros assemblages.
Showing original review in French. See translation
Hi Jocelyn, I'm glad to know you think our customer support is efficient and that you are getting use out of the customizable reports. Thanks for taking the time for leaving us a review!
Eric B.
Consumer Goods, 51-200 employees
Used daily for 2+ years
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All our process are now connected and in the same place.
We had to customize a lot BUT it was easy to do it with the team!
Pierre B.
Mining & Metals, 51-200 employees
Used daily for 2+ years
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Userfriendly for empoyees who use it....
If you have a lot of daily's transactions, system could be slow...
Victor L.
Automotive, 11-50 employees
Used daily for 6-12 months
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This is the most user-friendly ERP I have ever worked with. It reduced my use of spreadsheets for planning, it automates reports and it is very flexible for changes. I have worked with big ERPs before like SAP, and this is by far much more flexible and easier to use.
Support should be more personal. Maybe a chat function or direct phone number would be best. All they have is communication by email.