We have been using GeoOp for more that 2 years at Total Underground Solutions and it has given us a competitive edge over our opposition in the Underground Infrastructure sector. Being paperless is a great selling point for our customers with real time reporting and easy access to our scheduling it gives the customer comfort in knowing that they can see real time progress.
Scheduling Xero Partner Armada GPS Partner Deputy Partner
Whilst out on the field it is only as fast as the Mobile Internet service provider.
Likelihood to recommend: 10/10
Very handy, easy to use, easy to add information , makes managing our jobs a breeze! We have a staff of 16 electricians, and we used to on a handwritten paper system with job cards, now everything can be done on the staff phones and is easy for them to upload photos, coc's and other information about the job. The Audio feature on the app is great so they don't have to text in the description, plus on the work report we can get exactly what hours they have done this week, for payroll. Has met most of our expectations.
Customer detail provision, Timesheet report Audio feature
Can't upload when not on line (we have signal issues here in wehangarei and nothing can be added if the signal is out) would be great if we could still enter the data on the app itself and it would upload when in signal. Inventory not on app itself only oline. Cant report or print out list of whats billed and whats not, atleast I havent figured out how to do this in reporting
Likelihood to recommend: 10/10
We were spending way too much time in paperwork, scheduling jobs and managing staff - now we have Geonext we are spending a lot less time doing admin.
Managing jobs and staff. We allocate jobs to staff members who receive, action and complete the jobs.
We changed from using paperwork to using this app to manage our business. Took a little while, but now it's so much better than before
Likelihood to recommend: 9/10
At first is great, but give it a couple years. They will use all of your information that you use them to hold for you as hostage to take more money off you
Lies and greed. We use Geoop which is owned by some people for years. We have thousands of jobs booked in with histories, photos, clients, everything. They then tell us that GeoOp is becoming redundant and that they are NOT going to spend any more time to fix it up and that I should switch to GeoNext. The reason all this became is that GeoOp is starting to have some really bad Bugs. Sales person randomly calls me up. Tells me that because I have so much information on Geoop that I would only have to pay for GeoNext and I would be able to use GeoOp to retain all of my information. Reason for this is because they don't have anything coded into the apps to allow direct transfer of all information across. It means I would have to manually re-create every job my team have ever done, input any notes in the system, copy any photos and attach to each job. I reckon if I did it full time it would take me 6 months non-stop. So because they gave me that deal I agreed and I switched over to GeoNext straight away. Guess who is saying that they would never say anything like that. And before Geo tries to tear this apart and disguise their lies. This was not one sentence the guy spoke. We spoke about how I would buy GeoNext and utilise GeoOp as information storage for free for ages. Now they are telling me I have to pay them double and if I don't then I will loose all my information I use to keep my bookings. All my jobs. ALL OF IT!! Dirty
Thank you for reaching out. As we discussed when you originally contacted us directly, customers who opt for a GeoNext subscription receive GeoOp for free during the entire migration process. I apologize if this was still left unclear.
Additionally GeoOp is in legacy support, which means we are still developing bug fixes, security updates and quality of life improvements.
Finally, Geo does not delete your data upon a lapse of your subscription, and will keep it within our system for several years unless specifically requested to delete it. You need never fear your data will be lost at the end of your subscription.
I can see you have posted this same review to multiple review sites and that the team has tried reaching out to you a number of times. If you would please get in contact with our support department we'd be happy to address any concerns you may have
Likelihood to recommend: 0/10
From creating jobs to sending quotes and what is best is that integrates very well with XERO. I love the fact that it gets constantly updated with new functionalities ! Highly recommended
Can't find any so far, especially now that the UI has been updated.
Likelihood to recommend: 10/10
Licence based model - starting at $15 per month per user.
A simple, out-of-the-box field service management solution, GeoOp helps businesses move away from clunky, complicated, and expensive systems or extensive paper and fragmented solutions by allowing real-time data usage and sharing between the home office and field personnel. With GeoOp’s numerous built-in features, you no longer need to assign jobs, track their progress, and create invoices using disparate tools such as spreadsheets, calendar apps, a whiteboard, and an invoicing system.
GeoOp enables entrepreneurs to literally take their business anywhere with them through a centralized data repository where quotes, pending and ongoing jobs, recurring jobs, client data, job site photos, file attachments, invoices, and more can be accessed whenever, wherever from any Internet-connected device.
Its core features include real-time scheduling and GPS tracking, paperless job administration, record management, integration with other business apps, reporting, and mobility.
Job management in the field service industry traditionally entails a lot of “office to field and vice versa” exchanges through phone calls, text messaging, and other channels for everybody to be on the same page. Instances when fieldworkers are made aware of an emergency or additional job assignment only when they get back to the office aren’t unheard of. And of course, there’s the never-ending paperwork that needs to be organized at the end of the day.
GeoOp is a multi-featured job management solution that can automatically send out SMS and popup notifications whenever an update to a job order is posted, a new job is created and assigned, among others. It provides driving directions, and allows field personnel to invoice their clients and capture electronic signatures from their mobile devices.
The mobile app can be downloaded on Apple, Android, and Windows devices.
With GeoOp’s GPS tracking system, you know where your staff and other assets are in real time. When job requests are phoned in, you simply log the details into GeoOp and assign the job based on skill, availability, or worker location, depending on what best fits.
Once a job is assigned, the staff can be duly notified via popups and SMS, and accept or reject the assignment as necessary. GeoOp also provides the most efficient driving routes to save on travel time and fuel costs.
Quotes, job sheets, file attachments, invoices, inventory, revenue statements, expense summaries – these and many more are part of everyday field service administration. While they’re necessary to drive a business to profitable levels, they take up considerable time and labor resources. If you’re using several different apps to manage each, redundant data entry can stunt your company’s growth due to lost time and business opportunities.
GeoOp enables organizations to easily turn a quote into an open job order, a completed job into an invoice, and a paid invoice into an accounting entry with just a few mouse clicks – no more paper printouts to send to concerned parties. Because all your records are stored in a central data hub that you can access on demand anytime, anywhere, no longer are you limited to your desk to effectively manage jobs, your workforce, clients, and your company’s financial health.
With GeoOp, essential data is kept in one place – input once, shared, and updated as necessary. Updates are synced across users’ devices in real time, and automatic alerts ensure the right people are equipped with the right level of information to get things done.
With client information, workforce files, job records and histories, as well as photo attachments, PDFs, and manuals in one centralized repository, data search and retrieval no longer requires hours of digging through stacks of files. Users are also ensured of up-to-date information no matter what device they access the data from.
For comprehensive visibility into the status of your field service business, GeoOp has a built-in reporting functionality that allows you to generate reports by staff member, client, job, charge, staff role, business type, job status, and lead source.
Other reports that can be created include staff list, jobs list, message history, and invoicing reports.
GeoOp’s mobile capability empowers field personnel to send/receive messages to/from the home office, and the home office to track the whereabouts of their staff, vehicles, and other assets in real time. While on the job site, fieldworkers have the ability to update job sheets, track time, add photos and files, record parts and labor, draft payments, attach customer signatures, and take payments on the fly.
Parts and their associated costs and prices are stored in the system, so quotes for additional jobs can be created without fear of under- or overcharging, sent to customers, and subsequently converted into an open job post-customer acceptance, allowing your company to score more businesses faster.
GeoOp supports integration with the following third-party apps: Xero, FreshBooks, MYOB, Unleashed, Navman, EROAD, iAuditor, and ArmadaGPS. Integration with QuickBooks Online is coming soon.
GeoOp offers several subscription options depending on the number of licenses your company needs: up to two licenses, $39 per month; up to five licenses, $59 per month; up to 15 licenses, $139 per month; up to 50 licenses, $399 per month; up to 150 licenses, $1,050 per month. For more than 150 licenses, pricing can be obtained from their sales department.
A free 14-day trial is also available.